Eric's-Univ of Houston-Hilton College

4.4
208 Reviews
$30 and under
American
Eric's restaurant is located in the Conrad N. Hilton College of Hotel and Restaurant Management, at the University of Houston's Hilton. We are a casual dining restaurant with seating for 115+ in the main dining room and bar area. We use only top quality ingredients, wonderfully prepared, at a moderate price. Our operation is unique in the sense that students from the Conrad N. Hilton School of Hotel and Restaurant Management are trained on a hands-on basis in the restaurant. We look
forward to serving you.
What 208 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.5
food
4.3
service
4.7
ambience
4.3
value
Noise · Quiet
100% of people would recommend it to a friend
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OT
OpenTable Diner
Houston
1 review
Dined on February 7, 2020
Overall5food5service5ambience5

The food was great and the service was outstanding. It was my son’s birthday and he is a UH student, so we did this for convenience. But, this turned out to be the best choice.

CW
vipCherishW
Houston
1 review
Dined on January 31, 2020
Overall5food5service5ambience5

We were seated quickly and everything we ordered was very tasty. We will return.

WB
vipWayneB
Houston
10 reviews
Dined on January 24, 2020
Overall4food4service3ambience4

This is a nice restaurant on the campus of the University of Houston. We went for lunch as we were on campus for a conference. Overall it was a good experience. When we first arrived they sat us at a tall table and one of our party was not able to get onto the high chair due to physical limitations. They were able to move us but it was to a table right by the kitchen. The service was adequate and the food was good. I would definitely eat there again if I find myself at UH. It is certainly a welcome respite from the more student centered food found elsewhere on campus. It is a little pricy, but not excessively so.

AS
AlexS
Washington DC
1 review
Dined on January 8, 2020
Overall4food4service5ambience4

I always enjoy going to Eric's for lunch with colleagues. The menu has been pared down recently, but there are still a lot of good choices and the food is uniformly good. The service is very good, and it's easy to make reservations on line or over the phone.

e
eat2live
Houston
19 reviews
Dined on October 29, 2019
Overall4food5service4ambience4

Great place to eat before an event at the University of Houston Cullen Performance Hall, right next door.

MA
MelindaA
Austin
1 review
Dined on October 26, 2019
Overall4food4service5ambience4

Very nice, great service. Food was good, not exceptional.

k
vipkachst
Houston
45 reviews
Dined on October 25, 2019
Overall1food1service1ambience1

Top ten worst service in Houston says it all.

Waited 30 minutes, no waiter. Called from my cell phone to the hostess desk to tell them I need to order my food and drink.

Told them how I wanted my salmon cooked, I received it after some more waiting completely overcooked and sent it back for redo.

Once I received my food and meal was over, I had to wait another 20 minutes to flag someone down to ask for a refill on my drink and my check. Waited another 25 minutes and waiter did not even come back. I had to call again and this time the bar staff picked up the phone. Had to tell them I’m in their restaurant for them to bring my check and refill my drink.

Zero stars.

Y
vipYummy
Houston
21 reviews
Dined on October 25, 2019
Overall3food4service2ambience3

Not sure why the restaurant was understaffed when the management should have known about a large event at the Cullen Performance Hall? Food was good but very frustrating service.

FL
FranciscoL
1 review
Dined on October 23, 2019
Overall4food4service3ambience5

Food was okay. Service was okay. The restaurant is nice!

MA
vipMohammedA
Las Vegas
1 review
Dined on September 16, 2019
Overall4food4service2ambience3

Restaurant was full of lecture attendees and understaffed on a busy night. They did the best they could.
Also new parking policy of $15, with a discount for diners.
Not customer friendly.

GE
GECENE
Des Moines
4 reviews
Dined on September 16, 2019
Overall4food4service4ambience5

They made a very avoidable mistake: they served me a cold espresso.

BK
BobbieK
Houston
1 review
Dined on September 12, 2019
Overall4food5service4ambience5

I think the evening menu is new because my husband and I had entrees we had never tried before. I was amazed by the Posti and had to look it up on the internet. The pastry that it was served with was wonderful and I have bragged to all of my lunch friends about how good it was. The egg on top was the kicker! My husband at the WHOLE Cougar burger and I loved his French fries. Well done!

JT
JamesT
Houston
1 review
Dined on September 6, 2019
Overall5food5service5ambience4

I miss the club sandwiches or the soup and sandwich choices, but the fish taco was excellent (just more expensive than my sandwiches).

a
anonymous
1 review
Dined on August 26, 2019
Overall2food2service1ambience4

We requested a small personal cake for a birthday occasion, but the cake wasn't out near the end when we almost finished our food. I had to personally follow up with the server and ask her to take our the cake. The cake was late and had our table in a awkward ending.

T
vipTash11
Houston
10 reviews
Dined on August 6, 2019
Overall2food2service5ambience5

Eric’s has changed their menu and it’s not as near as good as it used to be. The prices have increased and the choices have decreased.

EM
vipElaineM
Houston
6 reviews
Dined on August 3, 2019
Overall5food5service5ambience5

We enjoyed our dinner at Eric’s before a show. Convenient to the venue and excellent food and service.

AM
vipAnneM
Austin
8 reviews
Dined on August 1, 2019
Overall5food4service5ambience5

Not sure I would order the falafel again...it is way off the mark.

N
Neighbour
1 review
Dined on July 31, 2019
Overall3food3service4ambience3

Eric's has an updated menu with far fewer lunch items that are reasonably priced. There isn't an express menu and fewer salad options. Disappointed in new menu; not sure if the price is worth making this a lunch time spot.

MP
MaryP
Houston
1 review
Dined on July 27, 2019
Overall5food5service5ambience5

Eric's is our go-to favorite when we are in the U of H area!

MB
MichelleB
Houston
11 reviews
Dined on July 24, 2019
Overall5food5service5ambience5

Service and food were very good. Coffee was excellent.

MG
MaryGibson
Houston
1 review
Dined on July 8, 2019
Overall5food5service5ambience5

Very good lunch to welcome our new staff Psychiatrist, Dr. Jon Rusciano.

JR
JenniferR
Houston
1 review
Dined on June 24, 2019
Overall4food4service4ambience4

Would love to enjoy the shrimp and sausage gumbo again.

F
Faculty
3 reviews
Dined on June 17, 2019
Overall2food1service5ambience4

Please include more variety of vegetarian/vegan options in your menu. The quinoa salad is terrible, and there is not other alternatives in the carte. I have complained about this issue before, and I don't go to Eric's anymore because the menu is terrible. the service is great, but it does not compensate for a poor meal.

A
vipAubietx75
Houston
30 reviews
Dined on June 8, 2019
Overall3food2service2ambience3

Weekend menu is very weird and food was not that great. Service was also a bit off. Give a lot of wiggle room as many of the staff are students and new to working in hospitality.

OT
OpenTable Diner
Houston
3 reviews
Dined on May 12, 2019
Overall5food5service5ambience5

Very good food! Top notch service and ambiance.

JM
JenM
1 review
Dined on April 29, 2019
Overall2food1service2ambience1

salmon was very dry and soup was cold. bread was stale. worst meal we have ever had there

B
Bfoodie
Houston
9 reviews
Dined on April 24, 2019
Overall2food2service1ambience2

Really poor service. Our waiter seemed like he was new on the job, overworked or just didn’t care.
Food was so so. Good location newer the Cullen Performance Hall though.

MN
MarcellaN
Houston
1 review
Dined on April 8, 2019
Overall5food5service4ambience4

The service was very good and the personnel did a good job of working with us.

M
Mander2200
Houston
1 review
Dined on March 29, 2019
Overall4food3service4ambience4

Great and friendly service. Handled our table of 7 without issue. We got there 30 minutes before our reservation and they sat us right away. Definitely make a reservation if you’re planning on dining with a larger group around noon on Friday. They get busy!

MN
MarcellaN
Houston
2 reviews
Dined on March 27, 2019
Overall5food5service5ambience5

Eric's met our expectations and provided a good experience for our candidate for a faculty position.

m
metin
Houston
1 review
Dined on March 26, 2019
Overall4food4service5ambience4

The service and food are very good.
Maria is excellent

MM
MarieM
Houston
1 review
Dined on March 20, 2019
Overall5food5service5ambience5

I always enjoy lunch at Eric's - great staff and food.

CM
CraigM
1 review
Dined on March 6, 2019
Overall3food4service3ambience4

Eric's was chosen as the place to celebrate my birthday. The food was good but a bit expensive and a bit pedestrian. The service was OK. It was my birthday and I mentioned this on the reservation, but no mention was made by the staff. The house red wine (Storypoint Cabernet) was very good. After trying to get the attention of the waitress two times as she took orders from another table nearby, I had to go to the bar to ask for another glass of wine. I might have had a third glass if asked. With only about four occupied tables in the restaurant, this should not have been necessary. The little metal stand holding the reserved card had dried food on it, as did the salt and pepper shakers. The sauce recommended by the waitress to be paired with my steak was not available, though the chimichurri sauce was good. The flatir
on steak was good, as was the salmon and swordfish The presentation of the food was nothing special. A bit of garnish or something to add color to the plate would have been appreciated. Instead, i got a steak on a plate and two metal bowls with the two vegetable choices. Overall, I was expecting a more exceptional dining experience from a place where students come to learn to operate hotels and restaurants and showcase their skills. I'm nitpicking, but this should be a flagship Hilton and UH experience. I've done a fair amount of business travel. With a final bill in excess of $160 for four people, I have a lot of other dining options in Houston.

CA
CynthiaA
San Francisco
3 reviews
Dined on March 5, 2019
Overall4food4service4ambience4

Lacking in few details but overall okay. Being the only decent place around the area, one has little choice.

MM
MarieM
Houston
2 reviews
Dined on February 14, 2019
Overall5food5service5ambience5

A couple of us met at Eric's to plan her wedding shower invitations over lunch. Service was great - friendly and professional, and food was great, as always. Love the Chicken Aioli!

BK
BobbieK
1 review
Dined on February 14, 2019
Overall5food5service5ambience5

We eat here pretty often and consider it our "hidden gem" on campus. Today the service was attentive and the kitchen was fast. My grilled salmon was perfect and the Cobb salad was too big for my husband to finish. We shared a piece of chocolate cake and wished we'd each gotten a whole piece. Yummy!

AM
vipAnneM
Austin
8 reviews
Dined on February 14, 2019
Overall5food5service5ambience5

Great place for meetings.

b
vipbossgirl123
San Antonio
12 reviews
Dined on January 31, 2019
Overall2food4service1ambience3

I eat at Eric's all the time. Yesterday was a miss. We entered an empty restaurant, were seated, and then told we needed to move because that table was reserved. The wrong food arrived. When the bill was presented, it was incorrect. Our experience yesterday was a hot mess.

Eric's-Univ of Houston-Hilton College
Responded on February 2, 2019

Our apologies for the miss, Bossgirl123. Give us the opportunity to make it right. Thank you also for being a loyal customer,

Report
MV
MsVS
Houston
3 reviews
Dined on December 14, 2018
Overall3food3service3ambience3

The restaurant is ok. My biggest compliant is the oil that is sitting out open on the table. There are too many nasty people in the world. I understand its to save time but it's not a good idea.

LB
LetaB
1 review
Dined on November 12, 2018
Overall4food3service5ambience5

Good spot if you are going to UH events. Friendly staff. Limited menu, but well prepared for.

FAQs

Eric's-Univ of Houston-Hilton College is rated 4.4 stars by 208 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.