Fortnum & Mason Diamond Jubilee Tea Salon

4.4
icon/ic_reviewCreated with Sketch.
12631 Reviews
icon/ic_price_rangeCreated with Sketch.
£41 and over
icon/ic_cuisineCreated with Sketch.
British
Fortnum & Mason's award-winning Afternoon Tea has been an essential part of Piccadilly visits - for Fortnum's visitors new and old alike - for centuries. Served in signature Fortnum's style in the elegant and refined surroundings of the Diamond Jubilee Tea Salon, every scone, cake and sandwich is fresh-baked by Fortnum's chefs. A truly iconic and very British experience, from first sip to final crumb.

What 12631 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.3
service
4.5
ambience
3.9
value
Noise · Moderate
84% of people would recommend it to a friend
5
4
3
2
1
Sort by
Filters
KM
Raleigh
2 reviews
Dined 3 days ago
Overall 5food 5service 5ambience 5

Best afternoon tea in London and I’ve had a few. Jose was a great waiter and the gluten free variation was delicious

OT
Orange County
5 reviews
Dined 3 days ago
Overall 5food 5service 5ambience 5

The experience was great and so were the food and teas!!

LH
Orlando
1 review
Dined 3 days ago
Overall 2food 4service 4ambience 3

Our reservation was confirmed for 3 pm but when we arrived we were told that they were closed for a private event and to come back at 4 pm. They also said “We’ll be sure to give you a good table” which is quite insulting.
The food was good but nothing exceptional compared to other places in London where we’ve had afternoon tea. The service was adequate but considering we had been sent away and told to come back we expected an apology at the very least.
A phone call, text, or email should have been sent earlier in day or even the day before to let us know about the private event. We did call and confirm (as they requested) on Saturday and nothing was said about a change in time.
I would probably recommend for friends to have afternoon tea at another establishment if they are visiting London.

SD
Tokyo
1 review
Dined 3 days ago
Overall 4food 4service 5ambience 4

One of the menu cards I was provided was torn out from the staples. Not a big deal, but this kind of attention to details makes a difference especially if you expect the guests to pay that amount of money.

AB
1 review
Dined 4 days ago
Overall 4food 5service 4ambience 3

It was everything we expected- wonderful service, the food was delicious and it is also is very nice that they offer the opportunity to reorder more food so the price is more than fair
Definitely a must if you are in London -doesn’t matter if as an London inhabitants or as visitors

h
Minneapolis
2 reviews
Dined 4 days ago
Overall 5food 5service 5ambience 5

Lovely food, the Gluten free tea was outstanding and the service was exceptional. Great experience overall

OT
London
1 review
Dined 4 days ago
Overall 5food 4service 5ambience 5

Mummy and daughter treat which was absolutely amazing. I had the vegetarian tea and my daughter had the Children’s tea. Both were plentiful and refills always offered. The most special part of the tea was the impeccable service from our lovely waiter Jose! Really something special

SN
London
2 reviews
Dined 4 days ago
Overall 4food 3service 5ambience 5

The Afternoon tea is really a hit and miss for me, while the sandwiches are delicious the cakes and scones are quite disappointing. This is my second visit so I was hoping for an improvement on the scones which were unfortunately another disappointment. They were extremely dry with hardly any flavour. You have to smother them with jam and cream to make them edible. On the plus side the staff are friendly and attentive. Nothing is too much trouble, you do feel very looked after! The atmosphere and surroundings are also very elegant and relaxing.

MG
1 review
Dined 4 days ago
Overall 5food 5service 4ambience 5

The food was great and the tea was excellent. The service was a little pressing in my opinion but nothing too bad in the end, very nice and polite waiter. Also, it wasn't really clear if the food they offer to take home or have more is in supplement or not. But we had a great time, I would recommend it and come back again

I
New York Area
84 reviews
Dined 4 days ago
Overall 4food 3service 3ambience 5

Disappointing with a few finger sandwiches and small bite-sized pastries. The tea was dilute and the food ordinary, hardly worth 60£ price. Service average. Nice atmosphere and tradition for tourists only!

OT
Washington DC
2 reviews
Dined 5 days ago
Overall 5food 5service 5ambience 5

Tea time exceptionnel. Thes rares. Tout est à volonté
Nous avons ete tres surpris car ns etions 7 et avons demandé 3 scones suppl et tout a ete reservi. Vraiment ne pas prevoir de diner apres.

Report
s
1 review
Dined 5 days ago
Overall 2food 1service 4ambience 4

Very disappointed with our experience. Scones were hard and crumbled infact inedible.
2nd batch offered were not much better. Extremely over priced and I am not one that usually complains but this was just not the experience we were expecting.

OT
1 review
Dined 5 days ago
Overall 5food 5service 5ambience 5

We where treated fantastically from start to finish nothing was to much trouble. Everyone was so helpful explaining everything we needed to know. We didn’t feel hurried just calm and made to feel special on our anniversary. Full marks from us

NW
1 review
Dined 5 days ago
Overall 5food 5service 5ambience 5

The waiter over heard me talk about my birthday and came out with some birthday cake and made a big fuss. She was so lovely with my girls. Service was amazing.

Food was lovely with a lovely view of London. I would definitely love to visit again.

AL
1 review
Dined 5 days ago
Overall 4food 5service 5ambience 5

A lovely experience, great food and service. The kids offer was great

UN
1 review
Dined 5 days ago
Overall 5food 5service 5ambience 5

Wonderful environment and service.
Scheduling a table super easy...straight out from my phone.
Our Waitress Marianna was awesome....guided us through our first experience in London with tea and savories / sweets....
Outstanding!

J
1 review
Dined 6 days ago
Overall 4food 5service 5ambience 5

The overall experience was wonderful. The scones add to the experience beyond anything else. My choice of tea was rather bitter, which contrasted my order of a sweat tea, however the fault is mine for having a sibling of English breakfast tea, which, by it’s very nature is bitter.

AK
1 review
Dined 6 days ago
Overall 5food 5service 5ambience 5

I really liked the experience, food was super tasty, service is impeccable, i liked the interior

PB
1 review
Dined 6 days ago
Overall 5food 5service 5ambience 5

Absolutely fabulous, the staff were fantastic, the place is elegant and the food exceedingly good. Would recommend everyone should experience the afternoon tea at Fortnum and Mason

ES
1 review
Dined 6 days ago
Overall 3food 5service 3ambience 5

We reserved months ahead and had a tight timeline. They didn’t seat us until 15 min after our reservation. Then we had to ask for our check 3 times before they brought it. We ended up 30 min late to our next engagement.

DL
Berkshire
1 review
Dined 6 days ago
Overall 4food 4service 4ambience 4

The restaurant has a great vibe with people and music but nothing so overpowering you can't hear yourself speak. I was delighted when the waitress overheard me saying to my son Happy Birthday and she then re-appeared with a cake and candle such a nice touch. Food options were varied and almost spoilt for choice, would recommend.

IS
Cambridge
1 review
Dined 6 days ago
Overall 4food 5service 2ambience 5

The food and ambience were wonderful, but the service was disappointing. Our waiter wasn't very attentive. The tea was served without milk, we had to ask for it. We got the bill 20 mins after we asked for it and after a reminder.
I expected better service for such price.

LS
London
1 review
Dined 6 days ago
Overall 3food 2service 4ambience 4

The ambience is the best thing about tea here plus nice service.
The scones were for me stale and very disappointing, the sandwiches were average, cakes were good but all similiar.

Expensive considering all the above.

DT
London
13 reviews
Dined 6 days ago
Overall 5food 5service 4ambience 5

Very enjoyable afternoon tea in wonderful surroundings. Sandwiches were excellent with some very special bread. Scones were beautiful and crumbly with lovely jam and clotted cream. Patisseries were very diverse and enjoyable. Cake to take away was very good quality

NG
Vancouver
3 reviews
Dined 6 days ago
Overall 5food 5service 5ambience 5

This was not my first time. I came on Thursday and also returned on Friday. I cancelled my tea at the Savoy as I am most comfortable at Fortnum and Mason. The service and ambience are superb.

MP
Dorset
1 review
Dined 7 days ago
Overall 3food 3service 5ambience 2

I found it a little canteen style. We had to wait 15mins to be taken to our seats after our pre booked time. Not much character to the dining Area.

S
London
1 review
Dined 7 days ago
Overall 2food 2service 1ambience 2

This was a belated 18th birthday treat for granddaughter - which was a question asked on the online booking form. It started well but by 4pm the place was packed and our poor waiter was struggling with at least five small tables and one very large table. An ordered cocktail didn't appear but was on the bill which I challenged. The cakes and scones to take home were not complete because we did not check the beautifully packed boxes before we left.

The space is vast and there were not enough staff to manage an almost full tea room - must be more than 100 covers. Will be writing to complain. Definitely not an option I would recommend again unless you head there just after lunch!

OT
New York Area
1 review
Dined 7 days ago
Overall 4food 5service 5ambience 5

Birthday celebration! Wonderful tea with great atmosphere!

OT
London
10 reviews
Dined on September 11, 2019
Overall 5food 5service 5ambience 5

Every single dish we tried was delicious! I will definitely be going there again!

OT
1 review
Dined on September 11, 2019
Overall 5food 5service 5ambience 5

The service is extremely good; The food is very delicious.

F
1 review
Dined on September 11, 2019
Overall 3food 5service 3ambience 4

The sandwiches and scones were excellent and cakes interesting and varied. Tea came in individual pots with a good choice. There didn't appear to be enough staff on duty and it was hard to get their attention. The seats are low and when I requested an alternative it took a while to come. Also when we wanted more tea and milk we had to ask several times before it came. It was busy and quite noisy but lovely room and the special ambience you would expect. It was just disappointing to have to wait to have a cup of tea with my scone.

JM
London
2 reviews
Dined on September 11, 2019
Overall 4food 4service 5ambience 4

Wonderful! Highly recommend! Great service and delicious high tea!

PG
London
1 review
Dined on September 11, 2019
Overall 5food 5service 5ambience 5

Outstanding service once again from F&M. Colin, our waiter was very friendly and we were even visited by the head waiter, Michael, who made us feel very special. Our slight adjustments to some of our order were all accepted without question. Nothing was to much trouble and it was another fabulous experience. Thank you.

DM
Orlando
2 reviews
Dined on September 10, 2019
Overall 3food 3service 2ambience 5

This place was recommended to us by a couple we met from London as the go-to place for high tea. Although it was pricey, £120 in total, the ambience was amazing. We ended up ordering the wrong selection but as we were leaving the server packed up boxes of treats for us to take away. The service was sporadic and there was a language barrier that complicated the experience. I would recommend this place if price is doable and you ask alot of questions before ordering.

OT
1 review
Dined on September 10, 2019
Overall 5food 5service 5ambience 5

ロンドン旅行の目的の一つであった、フォートナム&メイソンの本店でアフタヌーンティー。
連れは、アフタヌーンティーセットで、私はハイティーセット。
ハイティーセットはメイン料理が選べ、私はラムを選択したが、これが本当に美味しかった。
スコーン二つも付いてきて、ストロベリージャム、レモンカード、クロテッドクリームで頂きました。
ジャムとレモンカードは残った分お持ち帰りできます。
緑を基調としたお店の雰囲気はとてもゆったりできて、よい時間を過ごすことができました。
ありがとうございました。

Report
EH
Toronto
1 review
Dined on September 10, 2019
Overall 3food 3service 2ambience 5

The service was attentive at first but near the end of my afternoon tea my waiter disappeared when he said he was going to come back to take me to the cake trolley. I must have waited 20 min for him and then another 20 min for another server to help me with packing my leftovers. I don’t think they deserved a 12.5% tip but being how it’s the UK and the put gratuities on the bill I felt very awkward to ask them to remove it. Anyways it’s good that you get refills but is it worth it for 55£? Very debatable. The pots and cutlery also have seen better days.

1
1 review
Dined on September 9, 2019
Overall 2food 4service 1ambience 3

Very disappointed with the service, felt very neglected. Staff were very inattentive and basically absent from the restaurant. We were expecting a much better experience. Unfortunately, we will not be returning.

ML
1 review
Dined on September 9, 2019
Overall 5food 4service 5ambience 5

Steinway piano and great service made it a great place to dine in. The high tea was amazing and when we left the waiters offered to let us take food home. It was a wonderful full traditional high tea experience.

m
London
12 reviews
Dined on September 9, 2019
Overall 3food 3service 1ambience 3

Was quite dissapointed with our traditional afternoon tea, some sandwiches and the scones were nice but other cakes disappointing. Service was terrible, the two managers had to step in,mead to ask multiple times for me more and sandwiches and also the bill! Waitress didn't listen to us, told her twice we had just got new tea and that we didn't want more and then she brought us more. I don't think it was worth the price and had better for half the price.

OT
New York Area
1 review
Dined on September 9, 2019
Overall 5food 5service 5ambience 5

A visit to Fortnum and Mason is always a highlight of our trips to London!

1
2
3
250