Harborside Grill at Hyatt Boston Harbor

Sort by

Filters

1. TD

   TatianiD

   New England

   2 reviews

   1.0

   2 reviews

   Dined 4 days ago

   overall1food2service1ambience5

   Fabulous sunset behind the Boston skyline. Nice restaurant ambience. We enjoyed our breakfast and decided to go for dinner too. We sat at 8. The starters were fast and good. Then I was offered a free beer, which probably meant that our dinner would be late. 9:25 our main course had not arrived. They said it would arrive in 5’ and excused themselves very emphatically. It arrived at 9:55!!! The superintendent said it would be in the house. Unfortunately it was very mediocre. The bill came in full. I reminded them that they said it would be on the house, and offered to pay the starters. Finally they asked me to pay for the beer only. They also offered a free lift to the airport. All in all, a very messy service in a wonderful setting. The first delay ok it can happen, the second delay was unacceptable, if they needed time to prepare a forgotten order, they should offer something faster. At least they did not make us pay. Mixed feelings… but unbeatable views. So go, but beware.

   Report
2. TD

   TatianiD

   New England

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   overall5food5service5ambience5

   Excellent setting for a lovely breakfast with views on the water and Boston in the background. The buffet had a good variety and was taken good care of by the personnel. Expensive breakfast (buffet @$27pp) but we did not regret it.

   Report
3. WG

   WalterG

   Tampa

   1 review

   5.0

   1 review

   Dined 7 days ago

   overall5food5service5ambience5

   excellent food and famtadtic view of Boston skyline

   Report
4. OT

   OpenTable Diner

   New England

   1 review

   1.0

   1 review

   Dined on July 25, 2022

   overall1food1service1ambience1

   Terrible service.

   Report
5. M

   Maleborn1977

   New England

   18 reviews

   vip
   3.0

   18 reviews

   Dined on July 19, 2022

   overall3food3service5ambience2

   Our server was fantastic. That made the event special. The food was just 'ok'. Typical hotel food.

   Report
6. RC

   RobC

   New England

   5 reviews

   vip
   2.0

   5 reviews

   Dined on July 16, 2022

   overall2food3service4ambience4

   $45 strip steak that was overcooked, small, not a high quality cut, and cocktails were so-so - old fashioned was way too sweet. Servers were great, and beautiful view of the harbor with the ability to bring a drink outside, but you're not getting what you pay for with the food

   Report
7. n

   naples59

   New England

   19 reviews

   vip
   4.0

   19 reviews

   Dined on June 30, 2022

   overall4food4service4ambience4

   Terrific view and sunset, little disappointed the outside furniture is not set up to sit on but service and food was top notch

   Report
8. AD

   AuntD

   New England

   1 review

   5.0

   1 review

   Dined on June 14, 2022

   overall5food5service5ambience5

   Bartender and drink prep was excellent. Food was light, very good since my party had just arrive on international flight. View from the dining room and atio is super.

   Report
9. MM

   MichaelM

   Orlando

   13 reviews

   vip
   4.0

   13 reviews

   Dined on May 27, 2022

   overall4food4service3ambience3

   Tables are held for people regardless of reservations. They made it obvious that those who had more money were given preference on table location.

   Report
10. OT

    OpenTable Diner

    Dallas

    3 reviews

    3.0

    3 reviews

    Dined on May 22, 2022

    overall3food3service3ambience4

    We were in Boston in April and stayed at the hotel. The food was good that we purposely made it back for dinner each night. This time, we ordered a salad, never received it. The steak was a bit fatty. It took forever to get ketchup. The waiter seemed a little overwhelmed but pleasant. The menu is also still geared toward a more winter menu. Will try again next time we are in town but this time I was a little disappointed.

    Report
11. B

    Barbd

    New York Area

    20 reviews

    4.0

    20 reviews

    Dined on May 16, 2022

    overall4food4service5ambience3

    For a hotel restaurant the food is quite good and the service is always good. The views of the Boston skyline cannot be beat. I recommend the fish and chips: generous portion of real haddock perfectly cooked.

    Report
12. WC

    WendyC

    Hawaii

    1 review

    5.0

    1 review

    Dined on May 9, 2022

    overall5food5service5ambience5

    The hostess is always so friendly and professional - its nice to see her every time we stop in for dinner. The waitress was also very friendly and attentive. The venue is beautiful - we had the sunset view. The food was fabulous - always get the lobster roll with the truffle fries.

    Report
13. JM

    JMC713

    New England

    1 review

    2.0

    1 review

    Dined on May 3, 2022

    overall2food2service1ambience1

    The hostess was very rude. She didn't acknowledge our presence, didn't greet us or interact, and when we stated that we had reservations, she didn't say a word and slowly started walking away from us expecting us to follow. It was a very uncomfortable and unprofessional interaction. The waitress was nice and polite, but aggressive in the sense that we had not been seated for more than 30 seconds when she approached us and asked us if we were ready to order. Seemed a bit rushed. The food is VERY overpriced. No bread offered unless you pay $8 for 4 slices of "artisan bread." The menu options sound good, but the food is bland and otherwise VERY average. I ordered the cranberry / proscuitto / goat cheese salad with grilled chicken and it was literally a head of lettuce, 3 slices of very tough and thick proscuitto that tasted like deli ham, ocean spray craisins, and 6 small strips of room temperature chicken on the side. This salad was $16 + $8 for the chicken. Not worth it at all. The 1/2 chicken over risotto was a little bit better. The chicken wasn't dry, the risotto had good flavor - but the price was still far from reasonable. The overall experience was mediocre at best. Not to mention, you also have to pay for parking. Don't waste your time or your money.

    Report
14. p

    pjgi4d

    New England

    3 reviews

    3.0

    3 reviews

    Dined on April 17, 2022

    overall3food3service3ambience4

    Food was good, besides having a Caesar salad with sandy lettuce. They tried again and there was less sand. Everything else was much better. View is good. Service was a little slow but that came with an apology due to them being busy before Marathon Monday. I'd come again, but ask them to wash the lettuce twice.

    Report
15. OT

    OpenTable Diner

    New England

    8 reviews

    vip
    5.0

    8 reviews

    Dined on April 17, 2022

    overall5food5service5ambience5

    Easter Brunch was amazing and we thoroughly enjoyed everything about it! Service impeccable food unbelievably good!

    Report
16. OT

    OpenTable Diner

    Charleston

    3 reviews

    5.0

    3 reviews

    Dined on April 5, 2022

    overall5food5service5ambience5

    Great food; good atmosphere; tremendous service. The view over the harbor is captivating.

    Report
17. M

    Mark

    1 review

    2.0

    1 review

    Dined on April 4, 2022

    overall2food2service1ambience2

    Diner with a view. We had online reservations and we’re seated promptly. Several things followed that lead to this review. My wife asked for a glass of water and was asked if she’d like to purchase anything that evening. Our appetizers and entrees arrived within a minute of each other making us feel rushed out the door. The calamari was clearly not to our liking. The expo was super friendly and noticed this and removed the plate within his apology. Our server then informed us he would “try to have the calamari removed from our bill”. Later my wife requested a surprise birthday dessert for me. Our server never brought the dessert. Instead just presenting a bill in a manner that suggested we move on. When she asked our server about the dessert he said “oh…. Would you like to buy a dessert now?” If not for the manager Al and the kind expo we would have felt like second class citizens who intruded on the restaurant and were rushed out the door.

    Report
18. SL

    SLee

    New England

    2 reviews

    5.0

    2 reviews

    Dined on March 5, 2022

    overall5food5service5ambience5

    Very nice place for having a date! I really enjoyed a high quality soup and steak. It also has a great view of Boston city.

    Report
19. MF

    MistyF

    Phoenix

    2 reviews

    5.0

    2 reviews

    Dined on February 26, 2022

    overall5food5service4ambience5

    I had a delightful dinner. Would definitely recommend.

    Report
20. a

    alanr

    Orlando

    3 reviews

    5.0

    3 reviews

    Dined on February 24, 2022

    overall5food5service5ambience5

    Excellent experience as usual Great food love the spaghetti squash , meatballs , Brussels sprouts and calamari ! Laura was great Missed seeing Vinnie ! Thank you Kathy & Al

    Report
21. L

    Larry

    New England

    53 reviews

    4.0

    53 reviews

    Dined on February 19, 2022

    overall4food4service4ambience4

    We were staying overnight because we were flying out from Logan the next morning. We both got the fish & chips and they were delicious!!

    Report
22. OT

    OpenTable Diner

    Pittsburgh

    2 reviews

    5.0

    2 reviews

    Dined on February 15, 2022

    overall5food5service5ambience5

    This experience was amazing. We went for Valentine’s Day and were seated immediately. The kitchen was running behind but they gave us a free dessert and two free drinks to apologize. The food was outstanding, the view of Boston was incredible, and our server arranged tables to get us to sit more secluded (without us asking) and then used our phones to take pictures of us. They do comp parking across the street if you ask (if not, it’s really expensive, so ask). I highly recommend this place!

    Report
23. OT

    OpenTable Diner

    New England

    1 review

    5.0

    1 review

    Dined on February 15, 2022

    overall5food4service5ambience5

    Our server MaryLou was outstanding and helped make our night amazing with her outstanding hospitality and service.

    Report
24. M

    Montana

    San Francisco

    1 review

    5.0

    1 review

    Dined on February 14, 2022

    overall5food5service5ambience4

    Mary Lou was our server and she and the gentlemen she was working with to provide timely, friendly service were fantastic! Thank you

    Report
25. PE

    PatriciaE

    1 review

    5.0

    1 review

    Dined on February 13, 2022

    overall5food5service5ambience5

    Our waitress was amazing! Food was great and came out quickly, drinks from the bar were also delicious

    Report
26. EB

    EBED

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined on December 27, 2021

    overall5food5service5ambience5

    Seated promptly; attentive wait staff. Good food. Nice view.

    Report
27. FD

    FrequentDiner

    New England

    46 reviews

    vip
    5.0

    46 reviews

    Dined on December 25, 2021

    overall5food5service5ambience5

    We were so pleasantly surprised by the experience in this restaurant. We dined there on Christmas night and instantly felt welcomed and at home. All of the waiters were outstanding with service and kindness. The food was wonderful. We eat out a lot and this was one of the best experiences we have had in a long time!

    Report
28. BM

    BrianM

    New England

    1 review

    5.0

    1 review

    Dined on December 11, 2021

    overall5food5service5ambience5

    Very nice casual restaurant with an outstanding view of Boston - day or night view is A+

    Report
29. OT

    OpenTable Diner

    London

    5 reviews

    vip
    3.0

    5 reviews

    Dined on December 4, 2021

    overall3food2service5ambience5

    Absolutely stunning view ..mediocre food for high prices!

    Report
30. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on November 28, 2021

    overall3food4service4ambience2

    Not enough food options for diner.

    Report
31. RQ

    RodrigoQ

    New England

    3 reviews

    3.0

    3 reviews

    Dined on November 25, 2021

    overall3food2service3ambience3

    arrived earlier, was promptly seated, place was empty (although it filled up in the following hour). no music, it felt like a museum. Server was great, attentive and cordial. Service was a bit slow after more people came in, even as more servers were working by then. food came quickly, but that speed came with a price. I went there because of the view, and to have some quality time with my son for thanksgiving, so we opted for the thanksgiving menu. the turkey was dry and hard to chew (even the breast, as it was sliced thick, almost 1 inch), the food was just lukewarm and the gravy barely warm at all. the stuffing seemed like it was just regular crutons seasoned haphazardly, although they were tasty. On the good side of things, portions were generous. our server was very nice, however as I mentioned service slowed when more people started to come in, even as they had another couple of servers also start their shift. We were never offered a refill or another drink, and after we were done it took a couple of failed starts to get the food boxed up, then another moment to get a bag, then extra time to get the check. this with a capacity that maybe was at 50% at that point, at most. I was told they just started lunch service, matter of fact this was a special for Thanksgiving and the formal lunch service won't start until next week. so perhaps this is just growing pains. I wish them well and hope that they figure out the issues, I'd like to come back and have a better experience.

    Report
32. KL

    KristenL

    1 review

    5.0

    1 review

    Dined on November 12, 2021

    overall5food5service5ambience5

    Beautiful view and great food to match. Service was great as well. Very attentive.

    Report
33. b

    bakster21

    New York Area

    88 reviews

    vip
    5.0

    88 reviews

    Dined on October 31, 2021

    overall5food5service5ambience5

    Excellent, concise menu! Looking forward to visiting again in the future

    Report
34. OT

    OpenTable Diner

    Key West

    1 review

    5.0

    1 review

    Dined on October 23, 2021

    overall5food5service5ambience5

    We enjoyed the view and the hospitality of the waitstaff—some of the nicest we’ve met! The menu was interesting and we were happy with our choices. A little surprised though to arrive finding the lobby crammed with 100 people for a Saturday wedding. This did resolve after about 20 minutes thank goodness. Parking you have to pay inside before leaving—$5 if you are a restaurant customer.

    Report
35. OT

    OpenTable Diner

    Atlanta

    1 review

    5.0

    1 review

    Dined on October 15, 2021

    overall5food5service5ambience5

    Awesome experience

    Report
36. SP

    SueP

    New England

    1 review

    4.0

    1 review

    Dined on October 11, 2021

    overall4food3service4ambience4

    The darkening sky and brightening city lights made for a spectacular backdrop to a lovely dinner by the water.

    Report
37. e

    earthenvessel

    New England

    5 reviews

    5.0

    5 reviews

    Dined on October 9, 2021

    overall5food5service5ambience5

    We sat outside and had a fire pit that kept us warm on a chilly night. The gas went out, but the staff were kind to try hard to get it going for us. I was pleasantly surprised by how good the pasta dishes were. So yummy. With the view, the great service, and good entrees, I would totally go back again to celebrate a special occasion.

    Report
38. LW

    LiseW

    Seattle

    1 review

    3.0

    1 review

    Dined on October 7, 2021

    overall3food2service4ambience5

    The ambiance was extraordinaire- outside, clear skies, warm evening, setting sun. The food was a let down. We wanted one fantastic celebratory meal for the conclusion of our vacation and birthday. Major disappointment. The lobster roll was small and looked to be made with Texas toast. Frozen not fresh. The gnocchi was soggy and surprisingly bland.

    Report
39. OT

    OpenTable Diner

    Washington DC

    8 reviews

    3.0

    8 reviews

    Dined on October 2, 2021

    overall3food2service5ambience5

    We were not impressed by the limited menu, although our Server Andrew and the ambience was amazing!

    Report
40. Z

    Zookpr57

    New England

    12 reviews

    2.0

    12 reviews

    Dined on September 25, 2021

    overall2food2service5ambience5

    The view was beautiful! Our server was excellent! From there it went downhill :( . We ordered two appetizers: Calamari and Chicken Wings. Unfortunately, both were subpar. And the icing on the cake was $20 for a vodka martini. We left and went elsewhere to have dinner. Such a disappointment.

    Report