Harvest Room - Fairmont Hotel Macdonald

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1. S

   Sally

   Edmonton

   1 review

   1.0

   1 review

   Dined on August 6, 2022

   overall1food2service1ambience1

   The taste of the food was a huge disappointment. The service was dreadful, only 2 tables occupied inside and we waited and waited. The server apologized several times. The Harvest Room will no longer be our traditional birthday supper restaurant.

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2. SM

   SandyM

   Edmonton

   1 review

   3.0

   1 review

   Dined on August 2, 2022

   overall3food4service3ambience2

   We went early to have a cocktail in the lounge to find it closed (under construction). We were seated with no issues but then I found we were rushed through the meal. The dinner was very good and very pricey. Dessert I found disappointing. The washroom was out of paper towels and the grounds were not kept up, trash on the way in and the fountain water was a dirty green.

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3. C

   Cynthia

   Edmonton

   1 review

   2.0

   1 review

   Dined on July 31, 2022

   overall2food2service1ambience3

   I booked a reservation at the Hotel MacDonald for our wedding anniversary. We were sat on the outside patio with a young family with crying child. We ignored this and I started with an americano. My partner who is lactose intolerant asked if she could have lactose free cream if she ordered a coffee. She was advised that wasn't an option. Who puts almond or oat milk in their coffee? So she passed. I told our server that we were dining to celebrate our anniversary and requested a menu for prosecco or champagne. She paused and said "I could bring you a Mimosa". I said that isnt what I was hoping for, however agreed, asking for minimal orange juice. Several minutes later we were served. The mimosa was primarily orange juice. While waiting I glanced at another table. The couple had a bottle of Prosecco in a chilled wine holder with sides of OJ. I pointed this out to my partner and said that is what I was expecting! I asked our server again for a champagne list. 20 min. past, asked her again. This time the manager came by and I told him that this was not what I was expecting for a 4 star restaurant/hotel. He brought the wine list and I ordered a bottle of Prosecco. During the experience we had to flag down our server who appeared better suited to be working at Smittys. She came and went so fast we felt uncomfortable and under served. I was expecting capers with my smoked salmon english muffin, however it was not on the menu according to the server, again to my surprise. We requested condiments and I waited 10 minutes for salt and pepper. My food was then cold. We were very frustrated! We again spoke with the manager. He appeared to be responsive and for the last portion of our experience we received service along with a complimentary desert. I would not recommend this dining experience to anyone who wishes to enjoy a special occasion. We did feel that because we are a same sex female couple that the waitress was uncomfortable with us.

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4. TP

   TerriP

   Richmond

   13 reviews

   vip
   5.0

   13 reviews

   Dined on July 31, 2022

   overall5food5service5ambience5

   Lovely patio evening!

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5. SS

   SusanS

   Edmonton

   1 review

   2.0

   1 review

   Dined on July 24, 2022

   overall2food4service4ambience4

   The food, service and ambiance was great. What brings down my rating is that when we arrived, they said that we didn't have a reservation for that day but for the next week. They did end up accommodating us. When I got home and double checked, I confirmed had indeed been for that day.

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6. SB

   SteveB

   Calgary

   1 review

   4.0

   1 review

   Dined on July 24, 2022

   overall4food3service4ambience3

   Very good service! Steak was a little overdone but still very tasty.

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7. e

   emily

   Edmonton

   4 reviews

   5.0

   4 reviews

   Dined on July 23, 2022

   overall5food4service5ambience5

   very good service, very good atmosphere, would be better if have more food selection and varieties.

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8. TM

   TylerM

   1 review

   5.0

   1 review

   Dined on July 22, 2022

   overall5food5service5ambience5

   Our server Dew, was so cheerful and incredibly helpful. The food was absolutely incredible.

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9. DF

   DavidF

   Calgary

   2 reviews

   5.0

   2 reviews

   Dined on July 22, 2022

   overall5food5service5ambience5

   Great view, and world class service! Its our anniversary 'go to' but also a great patio for an anytime break.

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10. T

    Tree

    1 review

    2.0

    1 review

    Dined on July 17, 2022

    overall2food3service3ambience4

    underwhelming for sure. Definitely not worth the price.

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11. P

    Paul

    Saskatoon

    1 review

    4.0

    1 review

    Dined on July 17, 2022

    overall4food3service5ambience2

    It was our first time there. The service was great and friendly. The meal was ok but some flavours weren’t great. Not a great selection of deserts.

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12. LR

    LindaR

    1 review

    4.0

    1 review

    Dined on July 11, 2022

    overall4food4service5ambience5

    Perfect evening for an Anniversary dinner. The patio has exceptional views. Service and meal were very good

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13. V

    Vixster

    1 review

    4.0

    1 review

    Dined on July 9, 2022

    overall4food5service5ambience4

    Out first time. Lineup to get into the DR was confusing. There was about 4 people trying to help us and the right hand didnt know what the left hand was doing. The podium was left unattended most of the time while we waited and we weren't sure who we were waiting for. We had an awesome waitress. She took very good care of us!! We were seated inside. I thought that flowers on the table would have been a nice touch since so many flowers are in season. Since high tea is only on Saturdays - I think- it wouldnt be overly expensive to do that. I thought that it was a bit expensive for Edmonton-if I were in Banff at the Banff Springs that would have been understandable-but this is Edmonton with no view to speak of.

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14. TM

    TrevorM

    Calgary

    3 reviews

    5.0

    3 reviews

    Dined on July 9, 2022

    overall5food5service5ambience5

    Went out for a dinner date and new job congratulations. Everything was amazing but the bill was definitely up there. Plan on spending some cash for the best if you want to go here. Also a lot of hype into location and the hotel itself trying to stay Victorian. I believe if this restaurant was not in this type of establishment the prices would be a lot cheaper. Definitely recommend for a once a year kind of thing.

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15. GF

    GordonF

    Edmonton

    4 reviews

    5.0

    4 reviews

    Dined on July 9, 2022

    overall5food5service5ambience4

    Fine dining in Edmonton. Menu is not too long but it is interesting and varied. Prices are a little higher than I expected. In my case I had the charred octopus as an appetizer and was excellent. I never had it before. Interesting flavours, texture and presentation. For my main course I had vegetable ravioli. Excellent. My spouse had Pork Belly and Scallops for an appetizer followed by Fish crusted in bee pollen. Both were excellent though she felt the Pork Belly was a little fatty but I think that is to be expected in "Pork Belly", the name says it all. Beverage selection excellent, service was very good and meals arrived at the expected interval. In other words we were not rushed nor did we become impatient. The service was prefect. The only less than perfect aspect was the ambiance. It is usually excellent but because of construction in the hotel guests were routed through the dining room to the patio and the casual dining area. Was not noisy but did make for a little more traffic than expected. My desert was a lemon tart and it was to die for. We will return.

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16. OT

    OpenTable Diner

    Edmonton

    2 reviews

    vip
    3.0

    2 reviews

    Dined on July 6, 2022

    overall3food5service4ambience3

    Very disappointed. Used to be one of the best dining experiences.. used to look like a restaurant, now looks like a diner, used to have table cloths, not anymore. Serving drinks in a glass with fresh lipstick on it. Food is great! Prices didn’t drop to offset the ambience of the restaurant, but quality of presentation and service is not there anymore.

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17. AT

    AmyT

    1 review

    5.0

    1 review

    Dined on July 4, 2022

    overall5food5service5ambience5

    Our service was AMAZING! The food was delicious 😋

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18. CL

    CatL

    Calgary

    1 review

    5.0

    1 review

    Dined on July 3, 2022

    overall5food5service5ambience5

    Everything was wonderful from the service, the food and the beautiful view over the river valley.

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19. p

    pickyslacker

    Calgary

    24 reviews

    vip
    5.0

    24 reviews

    Dined on July 2, 2022

    overall5food5service5ambience5

    We went for our daughter’s 25th birthday. Our waiter, Dew (Johnny) was excellent - he had extensive precise knowledge of the menu and made great recommendations for us without trying to upcharge us. Food was top notch, drinks were refreshing (we’re all teetotallers). Would definitely recommend for a special event.

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20. SM

    SkylerM

    1 review

    5.0

    1 review

    Dined on June 26, 2022

    overall5food5service5ambience5

    Really nice restaurant. Sat outside on the patio overlooking the river valley. Great service, great food and drink, and friendly staff.

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21. T

    Travis

    Edmonton

    1 review

    3.0

    1 review

    Dined on June 26, 2022

    overall3food3service3ambience4

    The patio is the best the City has to offer. The food was good but very expensive. Not worth it in my opinion. Service was great and the experience was overall romantic and enjoyable.

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22. RD

    RalphD

    Edmonton

    1 review

    2.0

    1 review

    Dined on June 19, 2022

    overall2food2service4ambience3

    Overall, our dining experience last Sat. was fair. My major complaint was with the food. For a restaurant with a reputation for high class dining, the dining experience was disappointing. The portions were small and poorly prepared considering the pricey menu. The meals were overly salty and my guest's arctic char was overdone.

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23. CO

    ChelseaO

    1 review

    5.0

    1 review

    Dined on June 18, 2022

    overall5food5service5ambience5

    We really enjoyed our experience at high tea. The service was great and the atmosphere was calm and lovely.

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24. JG

    JoanneG

    Edmonton

    1 review

    5.0

    1 review

    Dined on June 18, 2022

    overall5food5service5ambience5

    Excellent experience. Great service. We will be back

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25. GS

    GSingh

    1 review

    3.0

    1 review

    Dined on June 16, 2022

    overall3food1service4ambience5

    Needs more vegetarian or vegan options like the fairmont at lake lousie. This is the only five-star restaurant with the least amount of options. Ravioli is not worth 40 bucks, and the bread was cold. But the salad was amazing.

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26. RB

    RichardB

    Edmonton

    1 review

    3.0

    1 review

    Dined on June 16, 2022

    overall3food3service4ambience3

    Service good Food regular

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27. SH

    SharonH

    Edmonton

    11 reviews

    vip
    4.0

    11 reviews

    Dined on June 12, 2022

    overall4food5service5ambience3

    The detail to attention was very good. The food was delicioius and presented very well. Our server was very good. The only things was the noise level was very loud.

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28. LC

    LauraC

    1 review

    5.0

    1 review

    Dined on June 12, 2022

    overall5food5service5ambience5

    Delicious, beautiful table settings, and although a bit pricey, definitely worth it.

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29. SW

    SarahWarrener

    1 review

    5.0

    1 review

    Dined on June 11, 2022

    overall5food5service5ambience5

    Our service was phenomenal. Both our servers went over and above. It was my mom's birthday and I wanted to treat her to a phenomenal experience- and it was in every way. Thank you!

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30. s

    shiro

    Edmonton

    2 reviews

    5.0

    2 reviews

    Dined on June 10, 2022

    overall5food4service5ambience5

    Great service. Felt immediately at home and comfortable. Food was good with only very minor flaws (slightly overcooked fish and slightly undercooked vegetables) but still tasty. It's certainly pricey, but their ability to elevate the dish beyond typical cooking makes it a nice treat for special occasions.

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31. MA

    MichelleA

    1 review

    5.0

    1 review

    Dined on June 10, 2022

    overall5food5service5ambience5

    The food , wine and service made our celebration a perfect evening.

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32. KV

    KrisV

    Edmonton

    3 reviews

    5.0

    3 reviews

    Dined on May 29, 2022

    overall5food4service5ambience5

    It was a belated Mother’s Day celebration and it was absolutely amazing! We were a little sad the Jasmine tea was not available but the ice wine tea was really great as well (definitely recommend). Our server was perfectly on the ball and we were really appreciative of her! The food was wonderful (there were a few items that we found weren’t to the same level as other but still okay). Overall it was a wonderful experience and would absolutely recommend it to anyone. Thank you !

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33. M

    daleM

    Edmonton

    1 review

    5.0

    1 review

    Dined on May 28, 2022

    overall5food5service5ambience5

    Enjoyed being served by Douglas

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34. AM

    AuroraM

    Edmonton

    7 reviews

    5.0

    7 reviews

    Dined on May 22, 2022

    overall5food4service5ambience5

    Amazing experience for special occasions or if you just feel like dressing up and having a little outing!

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35. AS

    ASTC

    1 review

    4.0

    1 review

    Dined on May 22, 2022

    overall4food4service5ambience4

    The afternoon tea was a lovely event to celebrate Mother's Day! Food was delicious, and our server, Jacob, was absolutely amazing. He provided an additional sandwich when one had allergies, and even gave us a birthday dish even though the day was in the middle of two birthdays (one late, one early). I would definitely come back again for another high tea :)

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36. BJ

    BJennie

    1 review

    1.0

    1 review

    Dined on May 15, 2022

    overall1food1service1ambience1

    Our experience was terrible - I wrote an email to you already. Food was cold and uninspiring (plates looked lethargic). I asked for medium poached eggs, I got one soft and one hard (I suppose I was meant to mix them!) For the dollar value, I expect a better quality, I could have gotten a better meal from a fast food venue. Very disappointed with the threats of charging my credit card $100 per person to hold my reservation and the follow up call 20 mins before to verify we were on our way and that we were having breakfast (?) The restaurant was not at max capacity when we arrived so I do not understand the pressure that was applied. The waiter had very little information, was slow, and needed support (we had to ask for water for everyone, could not answer basic inquiry questions). We received coffee but no cream (the container was on the table but empty) so we had to wait again. My dad returned his cup because by the time we got the cream, our coffee was cold. All of our food was cold, likely had been sitting around for awhile. Cold eggs Benedict is disgusting. When I cut into mine, milky liquid came out because my eggs were not drained properly after being poached. My late mother's day brunch for my mom was a waste of our time and money in your restaurant. My mom has mobility issues and needed to use the handrails, one waiter pushed beside her and she almost fell over (I am sure he could have waited one minute to allow her to get seated). The mobility access is pathetic and the staff was unaccommodating as they were pushy and rushy. Being that you are the oldest hotel in Edmonton, I am embarrassed to recommend it to visitors.

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37. OH

    OlyaH

    Edmonton

    2 reviews

    5.0

    2 reviews

    Dined on May 14, 2022

    overall5food5service5ambience5

    My kids loved it! Great service, wonderful atmosphere, good service

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38. CB

    CourtneyB

    1 review

    5.0

    1 review

    Dined on May 14, 2022

    overall5food5service5ambience5

    Michelle was our waitress and she was amazing! High tea was great. Food and tea were delicious!

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39. T

    Teeka

    Edmonton

    3 reviews

    4.0

    3 reviews

    Dined on May 8, 2022

    overall4food5service5ambience4

    Our server was awesome and sweet. The only issue was that as we were seated by the door to the patio, it was very cold because someone that worked there went out to do something and left the door open. It was very cold air being blown on us. I also think it would've been better to have people that wanted to go outside - for whatever reason - use a different door as to not disturb other people dining.

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40. AN

    AdrianeN

    1 review

    5.0

    1 review

    Dined on May 1, 2022

    overall5food5service5ambience5

    Wonderful high tea. The staff were very lovely and the food was delicious.

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