BANYAN TREE GRILL - Fairmont El San Juan Hotel

4
58 Reviews
$30 and under
Burgers
A Resort Clubhouse style restaurant & bar embracing our historic Banyan Tree dating from over 300 years at Fairmont El San Juan Hotel’s surroundings and pools. Enjoy comfort food from around the world including tacos, burgers and our local empanadas; worldly and with an approachable touch of our heritage flavors.


ALL GUESTS MUST PROVIDE VALID VACCINATION CARD/ OR NEGATIVE COVID TEST WITHIN 72 HOURS TO ENTER THE PROPERTY, PER PUERTO RICO EXECUTIVE ORDER LAW. THANK YOU!

Offers

  • Industry Night's

    Multiple dates available

    Mon 11:30 AM - 11:00 PM

    First Responders and employees of the Hospitality Industry, at Bar Americana we want to host you and celebrate you every Monday from 11:30am! Unwind and enjoy a 50%* off and 2hrs of complimentary parking on us when showing a valid First Responder ID** or Employee Card/Business Card Bar Americana menu: http://kipsu.co/3oc1 *Promotion cannot be combined with other offers **Firefighters, nurses, police officers, paramedics and the military
  • Collect 1,000 bonus points

    Sun 11:30 AM - 2:00 PM, 2:15 PM - 10:00 PM, Mon - Fri 11:30 AM - 11:45 AM, 12:00 PM - 1:00 PM, 1:15 PM - 3:45 PM, 4:00 PM - 10:00 PM, Sat 11:30 AM - 2:00 PM, 2:15 PM - 10:00 PM

    Receive points for dining rewards, KAYAK hotel savings and more.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 58 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
3.9
food
4.2
service
4.3
ambience
3.7
value
Noise · Moderate
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OT
OpenTable Diner
Baltimore
4 reviews
Dined on August 17, 2021
Overall2food2service2ambience4

Food was BAD, and for that price, seemed even worse! One dish was so bad we actually sent it back (made my daughter nearly sick). But food that is 30.00 a dish (for a burger or fish tacos) should be far beyond passable - and that was the best of the dishes we got. Service was nice, but slow and inaccurate with orders. Nothing except the location was exceptional, including the 17.00 drinks (!). Save your money and go elsewhere.

OT
OpenTable Diner
New York Area
2 reviews
Dined on August 1, 2021
Overall4food4service4ambience4

Food and drinks were good but expensive

OT
OpenTable Diner
Atlanta
1 review
Dined on June 28, 2021
Overall5food5service5ambience5

Excellent service. Avocado toast appetizer was amazing!!

HD
HelenD
Dallas
1 review
Dined on June 19, 2021
Overall5food5service5ambience3

Outstanding food for a poolside restaurant. Expensive, but that is to be expected given the location. 5 star service from Veronica.

OT
OpenTable Diner
Caribbean
1 review
Dined on June 15, 2021
Overall5food5service5ambience5

It was awesome!

DB
vipDianaB
Denver
16 reviews
Dined on June 13, 2021
Overall5food5service5ambience5

Food was amazing! The service was outstanding and our waiter was great!

OT
OpenTable Diner
New York Area
1 review
Dined on June 5, 2021
Overall1food1service1ambience1

Waste of time

OT
OpenTable Diner
New York Area
1 review
Dined on May 15, 2021
Overall1food5service1ambience2

Had reservations for 9, got the run around wasn’t seated for an hour. Food came an hour after ordered & we were rushed out due to closing.

JV
JasonV
Tampa
9 reviews
Dined on May 13, 2021
Overall1food1service2ambience1

Absolutely horrible if I could leave a worse rating I would. This was some chairs around a pool deck with 1 waiter and no hostess. We sat for over 20 mins before being acknowledged. Then over an hour for 2 hamburgers and chicken tenders. Our bill was $90 for 3 sodas and the food. Waiter was horrible!!

OT
OpenTable Diner
Miami
5 reviews
Dined on May 9, 2021
Overall4food5service3ambience4

Service could be better. The Food was amazing overall!

OT
OpenTable Diner
New York Area
11 reviews
Dined on May 8, 2021
Overall4food5service4ambience4

Friendly service, good location near pool. Good menu options, a little pricey but expected for a resort. Food was good quality.

ND
NealD
Washington DC
26 reviews
Dined on April 23, 2021
Overall2food2service3ambience1

This is in the Fairmont Hotel. The prices are way too high for the quality of food and drinks. It seems that staffing is low, so you will wait for service, food, and drinks.

OT
OpenTable Diner
New England
1 review
Dined on April 15, 2021
Overall1food1service1ambience1

Very bad service, asked to be served 3 times. No hospitality.

OT
OpenTable Diner
San Antonio
1 review
Dined on April 9, 2021
Overall5food5service5ambience5

We were on our honeymoon and wanted some food during our break from a long day at the beach. We made it for happy hour so that was a pleasant surprise! The food was great and our server was very helpful and accommodating!

D
Diningduo
San Diego
6 reviews
Dined on March 26, 2021
Overall3food4service5ambience3

Our server has been great all week but everything is just slow on the property right now. Not a huge menu selection and prices are expensive - my teenage son ordered the fish fry meal and it was one small fillet on a pound of fries. He probably could have eaten three times the fish they gave us. Avocado cauliflower crusted flatbread is delicious.

OT
OpenTable Diner
Baltimore
7 reviews
Dined on March 22, 2021
Overall1food1service1ambience5

Beautiful setting, great view, but we’re short staffed.

AD
vipArtDub
Atlanta
19 reviews
Dined on March 12, 2021
Overall2food4service2ambience4

We had eaten here before, but this time the service was incredibly slow. We had a late reservation (8:30pm), since we were picking up someone from the airport who had just arrived in town. They were not busy outside, but we waited a long time to receive our appetizers. We finally flagged someone down to check on our appetizers, and went ahead and ordered, thinking it would take just as long for the entrees. Naturally, our entrees came out before we had finished the appetizers that arrived about an hour after ordering.

While the food was really good, the service just made us not likely to return.

OT
OpenTable Diner
San Francisco
1 review
Dined on February 26, 2021
Overall1food1service2ambience3

Food was bleh

d
vipdoctorrod
New York Area
15 reviews
Dined on February 21, 2021
Overall3food2service2ambience4

Waiter forgot to place the orders. Long delay.

OT
OpenTable Diner
Caribbean
4 reviews
Dined on February 15, 2021
Overall2food2service1ambience5

Had a very bad experience. Food took hour and a half and was so overpriced for what we had. I was charged 6 dollars for soda water and 17 for a Greek salad of chickpeas tomatoes and cucumber. Disappointing. Much better to order in if staying at this hotel

g
georgec
1 review
Dined on February 14, 2021
Overall1food1service1ambience1

Prepaid for a Valentines Day Meal and the restaurant has been out of business for some time. OpenTable is impossible to contact anyone in getting a refund. Complete SCAM.

TG
TeresaG
Caribbean
1 review
Dined on February 13, 2021
Overall4food4service4ambience4

Good place to relax

a
vipashlil
Dallas
8 reviews
Dined on February 7, 2021
Overall4food4service5ambience5

Great views but overpriced food.

OT
OpenTable Diner
New York Area
1 review
Dined on February 6, 2021
Overall5food5service5ambience5

Hermoso el lugar

Report
NC
NestorC
1 review
Dined on February 4, 2021
Overall4food5service4ambience4

Exelent food, but only one guy to attend. He do his best!!👍

k
vipksddoesdc
New York Area
7 reviews
Dined on January 24, 2021
Overall1food1service1ambience1

This food was honestly horrible it was not even edible everyone was screaming and yelling you couldn’t even get a table to save your life everyone was just dismissive and rude horrible experience I would never recommend my worst enemy to go

z
zoey
Caribbean
2 reviews
Dined on January 5, 2021
Overall3food5service2ambience4

As a regular I always come to this spot cause the food is really good, in this aspect I was not disappointed (the wings are amazing) but the service was so extremely underwhelming I can’t say that I will be returning. Half an hour wait for drinks (during a happy hour time) and I was overcharged for no particular reason. I’m still waiting for my money to be returned.

N
vipN122345park
New York Area
22 reviews
Dined on January 1, 2021
Overall4food4service5ambience5

Casual low key menu. Good for just wanting to sit outside have some food and drinks in a casual outdoor nice setting!

C
Celid
Caribbean
2 reviews
Dined on December 31, 2020
Overall5food5service5ambience5

La atención desde la entrada fue excelente con muchas medidas de seguridad contra Covid19 . Estacionamiento gratis. La comida muy buena, la cerveza estaba caliente

Report
EP
EnidP
Caribbean
1 review
Dined on December 25, 2020
Overall5food5service5ambience5

Nos encanta mucho ya hemos ido en varias ocasiones.
También nos hemos quedad en el hotel .
Espectacular!!!

Report
D
Diana
1 review
Dined on December 17, 2020
Overall5food5service5ambience5

Comida espectacular en un ambiente agradable, servicio excelente.

Report
AG
AntonioG
1 review
Dined on December 17, 2020
Overall5food5service5ambience5

Me mesero Josè fue el mejor 10 de 10. La dama que nos recibió también fue bien atenta

Report
LP
LauraPR
1 review
Dined on December 17, 2020
Overall5food5service5ambience5

Excellent food and service. I truly recommend this place.

RT
RosaT
1 review
Dined on December 16, 2020
Overall5food5service5ambience5

Excelente servicio. Seguro volvere. Me habian cancelado una semana antes pero fue extraordinario cuando al fi n logre ir.

Report
PT
PedroT
New York Area
4 reviews
Dined on December 14, 2020
Overall4food5service5ambience5

Great food and better drinks on an excellent poolside environment. Service is A+ as well.
A bit on the pricey side though.

AN
AlexisN
1 review
Dined on December 8, 2020
Overall5food5service5ambience4

Perfect quality and presentation. Great view of the pool. Perfect to go on casual dining

Y
Yazian
Caribbean
1 review
Dined on December 5, 2020
Overall5food5service5ambience5

very nice place to enjoy a day with your love one!

MZ
MariaZ
Caribbean
1 review
Dined on December 5, 2020
Overall5food5service5ambience5

Spectacular service. Excellent food. High quality. Perfect

OT
OpenTable Diner
Caribbean
1 review
Dined on November 28, 2020
Overall5food5service5ambience5

Amazing services and food.

KD
KingDavid
1 review
Dined on November 24, 2020
Overall5food5service5ambience5

Recommend going during Happy Hour, great price drinks and .50 wings!!!
Burgers are one of the best I’ve had... in my life.

FAQs

BANYAN TREE GRILL - Fairmont El San Juan Hotel is rated 4 stars by 58 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.