BANYAN TREE GRILL - Fairmont El San Juan Hotel
ALL GUESTS MUST PROVIDE VALID VACCINATION CARD/ OR NEGATIVE COVID TEST WITHIN 72 HOURS TO ENTER THE PROPERTY, PER PUERTO RICO EXECUTIVE ORDER LAW. THANK YOU!
Multiple dates available
Mon 11:30 AM - 11:00 PMFirst Responders and employees of the Hospitality Industry, at Bar Americana we want to host you and celebrate you every Monday from 11:30am! Unwind and enjoy a 50%* off and 2hrs of complimentary parking on us when showing a valid First Responder ID** or Employee Card/Business Card Bar Americana menu: http://kipsu.co/3oc1 *Promotion cannot be combined with other offers **Firefighters, nurses, police officers, paramedics and the military
Collect 1,000 bonus pointsSun 11:30 AM - 2:00 PM, 2:15 PM - 10:00 PM, Mon - Fri 11:30 AM - 11:45 AM, 12:00 PM - 1:00 PM, 1:15 PM - 3:45 PM, 4:00 PM - 10:00 PM, Sat 11:30 AM - 2:00 PM, 2:15 PM - 10:00 PM
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- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Contactless payment available
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
Food was BAD, and for that price, seemed even worse! One dish was so bad we actually sent it back (made my daughter nearly sick). But food that is 30.00 a dish (for a burger or fish tacos) should be far beyond passable - and that was the best of the dishes we got. Service was nice, but slow and inaccurate with orders. Nothing except the location was exceptional, including the 17.00 drinks (!). Save your money and go elsewhere.
Food and drinks were good but expensive
Excellent service. Avocado toast appetizer was amazing!!
Outstanding food for a poolside restaurant. Expensive, but that is to be expected given the location. 5 star service from Veronica.
It was awesome!
Food was amazing! The service was outstanding and our waiter was great!
Waste of time
Had reservations for 9, got the run around wasn’t seated for an hour. Food came an hour after ordered & we were rushed out due to closing.
Absolutely horrible if I could leave a worse rating I would. This was some chairs around a pool deck with 1 waiter and no hostess. We sat for over 20 mins before being acknowledged. Then over an hour for 2 hamburgers and chicken tenders. Our bill was $90 for 3 sodas and the food. Waiter was horrible!!
Service could be better. The Food was amazing overall!
Friendly service, good location near pool. Good menu options, a little pricey but expected for a resort. Food was good quality.
This is in the Fairmont Hotel. The prices are way too high for the quality of food and drinks. It seems that staffing is low, so you will wait for service, food, and drinks.
Very bad service, asked to be served 3 times. No hospitality.
We were on our honeymoon and wanted some food during our break from a long day at the beach. We made it for happy hour so that was a pleasant surprise! The food was great and our server was very helpful and accommodating!
Our server has been great all week but everything is just slow on the property right now. Not a huge menu selection and prices are expensive - my teenage son ordered the fish fry meal and it was one small fillet on a pound of fries. He probably could have eaten three times the fish they gave us. Avocado cauliflower crusted flatbread is delicious.
Beautiful setting, great view, but we’re short staffed.
We had eaten here before, but this time the service was incredibly slow. We had a late reservation (8:30pm), since we were picking up someone from the airport who had just arrived in town. They were not busy outside, but we waited a long time to receive our appetizers. We finally flagged someone down to check on our appetizers, and went ahead and ordered, thinking it would take just as long for the entrees. Naturally, our entrees came out before we had finished the appetizers that arrived about an hour after ordering.
While the food was really good, the service just made us not likely to return.
Food was bleh
Waiter forgot to place the orders. Long delay.
Had a very bad experience. Food took hour and a half and was so overpriced for what we had. I was charged 6 dollars for soda water and 17 for a Greek salad of chickpeas tomatoes and cucumber. Disappointing. Much better to order in if staying at this hotel
Prepaid for a Valentines Day Meal and the restaurant has been out of business for some time. OpenTable is impossible to contact anyone in getting a refund. Complete SCAM.
Good place to relax
Great views but overpriced food.
Hermoso el lugar
Exelent food, but only one guy to attend. He do his best!!👍
This food was honestly horrible it was not even edible everyone was screaming and yelling you couldn’t even get a table to save your life everyone was just dismissive and rude horrible experience I would never recommend my worst enemy to go
As a regular I always come to this spot cause the food is really good, in this aspect I was not disappointed (the wings are amazing) but the service was so extremely underwhelming I can’t say that I will be returning. Half an hour wait for drinks (during a happy hour time) and I was overcharged for no particular reason. I’m still waiting for my money to be returned.
Casual low key menu. Good for just wanting to sit outside have some food and drinks in a casual outdoor nice setting!
La atención desde la entrada fue excelente con muchas medidas de seguridad contra Covid19 . Estacionamiento gratis. La comida muy buena, la cerveza estaba caliente
Nos encanta mucho ya hemos ido en varias ocasiones.
También nos hemos quedad en el hotel .
Comida espectacular en un ambiente agradable, servicio excelente.
Me mesero Josè fue el mejor 10 de 10. La dama que nos recibió también fue bien atenta
Excellent food and service. I truly recommend this place.
Excelente servicio. Seguro volvere. Me habian cancelado una semana antes pero fue extraordinario cuando al fi n logre ir.
Great food and better drinks on an excellent poolside environment. Service is A+ as well.
A bit on the pricey side though.
Perfect quality and presentation. Great view of the pool. Perfect to go on casual dining
very nice place to enjoy a day with your love one!
Spectacular service. Excellent food. High quality. Perfect
Amazing services and food.
Recommend going during Happy Hour, great price drinks and .50 wings!!!
Burgers are one of the best I’ve had... in my life.
BANYAN TREE GRILL - Fairmont El San Juan Hotel is rated 4 stars by 58 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.