Nearby points of interest

  1. Distance: 0.04mi
  2. Distance: 0.04mi
  3. Distance: 0.07mi
  4. Distance: 0.11mi
  1. Distance: 0.04mi
  2. Distance: 0.04mi
  3. Distance: 0.07mi
  4. Distance: 0.11mi

Nearby points of interest

  1. Distance: 0.04mi
  2. Distance: 0.04mi
  3. Distance: 0.07mi
  4. Distance: 0.11mi
  1. Distance: 0.04mi
  2. Distance: 0.04mi
  3. Distance: 0.07mi
  4. Distance: 0.11mi

About Caroline Restaurant

Step into Caroline - your neighborhood restaurant, coffeehouse and bakery in the heart of downtown Austin. Caroline is a great choice for a quick bite, cocktail, or a sit-down meal. Whatever the occasion, Caroline is the ultimate dining destination and meeting place for those who live, work and play in downtown Austin.

621 Congress Ave
Suite 101
Austin, TX 78701-3208
View Larger Map

Dining Style:
Casual Dining

Cuisines:
American, Café, Vegetarian

Hours of Operation:
Breakfast Daily: 6:00am - 10:30am
Lunch Daily: 10:30am - 4:00pm
Dinner Daily: Monday - Saturday: 4:00pm - 12:00am
Brunch Saturday & Sunday: 6:00am - 4:00pm
Sunday Dinner: 4:00pm-10:00pm

Cross Street:
Congress Ave

Dress Code:
Casual Dress

Price Range:
$30 and under

Payment Options
AMEX, Discover, MasterCard, Visa

Phone Number:
(512) 982-6766

Website:
http://www.carolinerestaurant.com/

Executive Chef:
Michael Cerrie

Additional:
Bar Dining, Beer, Cocktails, Counter Seating, Full Bar, Happy Hour, Late Night, Non-Smoking, Outdoor dining, Private Room, View, Weekend Brunch, Wheelchair Access, Wine

Caroline Restaurant Ratings and Reviews

5
4
3
2
1

4.3

Overall Rating

based on recent ratings
food

4.3

service

3.9

ambience

4.3

value

4.0

Noise

Moderate

90% would recommend it to a friend

Casual (14)
Fit for Foodies (14)
Good for Groups (12)
See All
Special Occasion (11)
Good for a Date (10)
Great for Lunch (10)
Great for Brunch (10)
Good for Birthdays (9)
Hot Spot (8)
Sunday Lunch (8)
Creative Cuisine (8)
Good Vegetarian Options (7)
Handcrafted Cocktails (7)
Cozy (6)
Fun (6)
Healthy (6)
Local Ingredients (6)
Neighborhood Gem (6)
People Watching (6)
Afternoon Coffee (5)
Good for Anniversaries (5)
Gluten Free Options (5)
Great for Outdoor Dining (5)
Romantic (5)
Authentic (4)
Scenic View (4)
Pre/post Theatre (4)
Bar Seating (3)
Business Meals (3)
Happy Hour (3)
Late-night Find (3)
Worth the Drive (3)
Comfort Food (2)
Quick Bite (2)
Quiet Conversation (2)
Vibrant Bar Scene (2)
Kid-friendly (1)
Notable Wine List (1)
Organic (1)
Seasonal (1)
Vegan (1)
Sort by
S
77 reviews
Loading Reviews ...
food3
ambience2
service2
value3

 
 (Washington DC)·Dined 2 days ago

we were sat in the cafe area/ hotel lobby even though we had made reservations. Server forgot about us when the dining room got busy. took forever to get check

food3
ambience4
service1
value2

 
 (Baltimore)·Dined 3 days ago

Engagement celebration dinner

food4
ambience4
service5
value4

 
 (New York Area)·Dined 4 days ago

Great downtown Austin spot for a business lunch or any occasion. Would go back.

food2
ambience3
service2
value2

vip
 (Austin)·Dined 4 days ago

The restaurant is part of the Aloft hotel - not stated anywhere on the website. It’s a typical hotel restaurant with mediocre food and prices that don’t match. We ordered “spicy deviled eggs,” which were neither spicy nor deviled in the traditional sense. They use mayonnaise leaving the whole plate extremely bland. Our son normally loves pasta with butter - but even this choice left him eating some of my steak - the only thing reasonably ok. Although thin and full of fat, the taste was decent. My husband ordered chicken schnitzel- bland and more breading then chicken.

Upstairs at Caroline is nice. However, it doubles as the hotel check-in and bar.

Overall it’s a place Austinites should skip leaving it for the conference crowds. And even then I’d hope visitors dine elsewhere.

food3
ambience2
service1
value1

 
 (New York Area)·Dined 5 days ago

Don’t bother. In an almost empty restaurant, they seated us in a dark corner by the door and promptly forgot about us. After being seated for awhile I finally had to get up to remind them that they had seated us. No effort whatsoever to provide timely service even though the place was half empty. Food was nothing impressive.

food5
ambience5
service5
value5

vip
 (Detroit)·Dined on February 11, 2018

We had a gathering of 8 women. We had a wonderful experience! The food was delicious, we were all pleased with our food. Wonderful entrees, appetizers and drinks. We also had fabulous service, I wish I could remember the waitresses name. She was awesome.

food4
ambience5
service5
value4

 
 (Austin)·Dined on February 10, 2018

Great food, awesome service, the place is really nice. The Mexican Iced coffee and the chicken and waffle were really good!

food2
ambience3
service1
value3

vip
 (Austin)·Dined on February 10, 2018

I was brought a different latte than what I ordered. The waiter had to ask 3 times what we ordered. Our food order ended up correct.

food5
ambience3
service5
value5

 
 (Washington DC)·Dined on February 10, 2018

GREAT food and service. Too loud for conversation!

Tags: Afternoon Coffee, Organic, People Watching, Quick Bite, Hot Spot, Good Vegetarian Options, Casual
food5
ambience4
service5
value4

 
 (Austin)·Dined on February 10, 2018

We had a delightful dinner: Chicken Enchiladas... wow! Delmonico Steak.........SUPERB... Salmon was tasty.
But why must it be so loud that we couldn't even hear each other talk? Other than that, we had a good time and really enjoyed the food. Service was excellent. It's clear that the restaurant is well managed.

Tags: Special Occasion, Great for Outdoor Dining, Great for Brunch, Pre/post Theatre
food5
ambience5
service5
value5

vip
 (Philadelphia)·Dined on February 9, 2018

Great food and service. Was in town 2 times and ate there 3 times.

Tags: Good Vegetarian Options, Great for Lunch, Business Meals, Local Ingredients
food5
ambience5
service5
value5

vip
 (Austin)·Dined on February 8, 2018

Had a wonderful birthday meal with girl friends. Loved the menu. Everything we tried was delicious. Highly recommend the tuna tartar tacos and the halibut! Wine list could use a little more variety but otherwise we loved Caroline.

Tags: Vibrant Bar Scene, Healthy, Good for Groups, Local Ingredients, Good for Birthdays
food5
ambience4
service5
value4

 
 (Dallas)·Dined on February 5, 2018

Everything was delicious and service is GREAT; I was just had a little sticker shock, since we all drank water.

Tags: Happy Hour, Good for Birthdays
food4
ambience2
service2
value3

 
·Dined on February 4, 2018

We arrived a 10 minutes before our reservation. The restaurant was not full and we were asked to wait for our table to be ready. We waited over 15 minutes and then were finally seated at a table that had been ready when we arrived. Meanwhile customers that did not have reservations were seated before us. This makes no sense to me. After we were seated it took about ten minutes for our server to greet us. The saving grace is the food was actually pretty good.

food5
ambience5
service3
value4

 
 (Austin)·Dined on February 4, 2018

The food was amazing!! The service could have been a bit more attentive- the food cane out quick but the drinks took much longer than they should have and then the bill was brought quicker than anything! We’ll be back and hopefully have better service bc we really enjoyed the menu. The bar upstairs was great!

food5
ambience4
service3
value4

 
 (Austin)·Dined on February 4, 2018

This was my first time at Caroline. The food was wonderful and I will definitely be back. We were seated, however, in the bar area near the front door. The passing "traffic" of people arriving and departing as well as the happy people in the bar made it a tad "busy" for my liking. Next time, I would simply ask to be seated elsewhere. The ambiance was cool urban and servers were friendly although a tad disorganized. The food really was excellent - I had the salmon - can't wait to go back and try some of the other offerings.

Tags: Gluten Free Options, Fit for Foodies
food5
ambience5
service5
value5

vip
 (Austin)·Dined on January 28, 2018

We had the best service. Our waitress was fantastic and knowledgeable! Went for a girl’s brunch and our already planning on going back soon.

food4
ambience3
service3
value3

 
 (Atlanta)·Dined on January 25, 2018

Burgers were undercooked (sent back) and server seemed a little in the the weeds. Bathrooms are a hike from dining area. $10 valet for restaurant

food5
ambience4
service5
value4

 
 (Austin)·Dined on January 21, 2018

Our party of five dined at Carolines this evening to celebrate a birthday. The service by Sarah was great and the food was exceptionally tasty all the way from the appetizers (which included the fantastic deviled eggs) through the main courses of steak, salmon and chicken and finally ending with the strawberry shortcake and blueberry cobbler deserts. The valet parking was convenient and easy helping to make both arrival and departure a breeze. We will definitely be back.

food4
ambience5
service3
value3

 
 (Pittsburgh)·Dined on January 20, 2018

Food was pretty good, overall ambiance and decor was incredible. They did run out of wine glasses and had 3 items on the fairly limited menu that they were out of which was strange for 8:15 on a Saturday night.

Tags: Vibrant Bar Scene, Good for Birthdays, Good for a Date
food4
ambience4
service1
value3

 
 (Oklahoma City)·Dined on January 20, 2018

Service was abysmal. It took forever to get a drink order in. Then it took forever to get our drinks. Finally, somehow our entrees were ready before the dip appetizer we ordered. We had to end up canceling it because we were running late to a movie and didn’t want to have to wait on it. It was really inexcusable how slow the service was and ridiculous that a dip appetizer couldn’t be out on the table before the two main entree’s. They were not very busy at all. The food was very good but definitely not worth the bad service.

Tags: Special Occasion, Handcrafted Cocktails, Good for Groups
food3
ambience3
service2
value3

 
 (Austin)·Dined on January 19, 2018

OK, but fell short of the expectations

I had an opportunity to be downtown on a Friday evening and wanted to try out someplace new. I chose Caroline because of the inventive menu.

My reservation was for 7:15 and the restaurant was about half full - enough to be bustling but now crazy busy. We were a party of three, but one person took a little longer to arrive.

After a few minutes, the server contacted us about our drink order. It took us a bit longer to peruse the cocktail menu so she had to come around a second time. We put in our drink and appetizer order and waited. It took quite a while to get the drinks (a beer and one cocktail) but not too long, just longer than expected considering a half full restaurant.

The appetizer, the corn dip was different from the usual fare and quite good.

Meanwhile, my third companion arrived. I had to point out to our server that the third diner also needed an appetizer plate. Not big deal, but also not something I should have to do.

I ordered the green chile chicken enchiladas. I don't care for raw onions so I asked the server that I did not want onions. The server replied that there were onions in the accompanying pico de gallo. I said that was ok.

Unfortunately I did not expect that my enchiladas would be completely covered by pico de gallo. The overpowering taste of the pico completely overwhelmed the chicken enchiladas.

I had finished my drink before the entrees were delivered (by staff) but it took a while to flag down the server to order another beer.

My companions entrees, Halibut, and Schnitzel, were quite tasty.

Overall, I liked the food, with the exception of the pico swamped enchiladas, the cocktails, and vibrant ambiance, but the service was never up to the level expected.

Tags: Creative Cuisine
food5
ambience4
service5
value4

vip
 (Austin)·Dined on January 18, 2018

Baked chicken wings are delicious. Fun cocktails. Convenient downtown location, especially for shows at the Paramount.

Tags: Great for Lunch, Casual, Quiet Conversation
food4
ambience4
service5
value4

 
 (Austin)·Dined on January 11, 2018

The corn dip and chicken schnitzel were outstanding!

Tags: Good for Groups
food5
ambience5
service5

vip
 (Washington DC)·Dined on January 9, 2018

Tried Caroline for lunch, came back for dinner ... very good both times

food5
ambience4
service1
value4

vip
 (St. Louis)·Dined on January 7, 2018

Service was extremely slow, we waited 30 min for non alcohol drinks (and they were not busy)Food was very good and we enjoyed the atmosphere.

food4
ambience5
service5
value5

 
 (Austin)·Dined on December 25, 2017

We went for Christmas and it was a cool unique place to eat. They had their regular and a Christmas menu. It was laid back yet trendy. I would go back, well priced and delish!

Tags: Authentic, Good for a Date, Bar Seating, Romantic, Hot Spot, Neighborhood Gem, Creative Cuisine, Fit for Foodies, Special Occasion, Local Ingredients, Good for Anniversaries
food4
ambience5
service5
value4

 
 (New York Area)·Dined on December 24, 2017

Great options, great service. Always a great time at Carolines.

Tags: Happy Hour, Special Occasion, Pre/post Theatre, Healthy, Good for Birthdays, Handcrafted Cocktails, Gluten Free Options, Good for a Date, Vegan, Casual, Great for Lunch, Good for Anniversaries, Good Vegetarian Options
food5
ambience5
service5
value5

 
 (Austin)·Dined on December 17, 2017

Very nice and relaxing place with great food. Will definitely go back.

food4
ambience4
service4
value3

vip
 (Austin)·Dined on December 11, 2017

We sat in the restaurant downstairs and the food was good and has great service. Everything was very good.

Tags: Good for a Date, Business Meals
food5
ambience5
service5
value5

 
 (Austin)·Dined on November 23, 2017

It was a really good experience. The guys at the front desk could be nicer but otherwise, the waitress was very kind. I loved the food and ambiance.

Tags: Bar Seating, Great for Outdoor Dining, Scenic View, Special Occasion
food5
ambience5
service5
value5

vip
 (Austin)·Dined on November 23, 2017

Great Thanksgiving Lunch! My kids gots Chicken and waffles and I got the Traditional Turkey dinner special. I love the look of the restaurant. The service was great and I want to go back for their regular menu.

Tags: Cozy, Romantic, Worth the Drive, Authentic, Fit for Foodies, Late-night Find
food5
ambience4
service4
value4

vip
 (Austin)·Dined on November 19, 2017

Very tasty Brussels Sprout salad and excellent Chicken Schnitzel !

They accommodated our growning list of friends from 4 to 8....it's a newcomer to Austin, but we think a great keeper ! Outside terrace too for warmer weather.

Too bad that the restroom is way up on the SECOND floor.

Tags: Great for Lunch, Fit for Foodies, Neighborhood Gem, Sunday Lunch
food5
ambience4
service4
value5

vip
 (Austin)·Dined on November 18, 2017

We ate here before going to a show at the Paramount. The food was very good - enjoyed the deviled eggs and burrata appetizers, thought all of the entrees - salmon, crispy halibut and arugula salad with chicken - were prepared well. The only snag was that the bar service was s-s-s-s-l-l-l-o-o-o-w-w-w. We might have had two drinks if it hadn't taken 10 minutes to get our first one, and that is the second time that has happened. Last time, I ordered a second glass of wine when our dinner was delivered, and I was complete and ready to pay before the wine got there. I don't eat that fast.

food4
ambience4
service2
value2

 
 (New York Area)·Dined on November 12, 2017

Overall our experience was ok. Food was good, service was poor to non-existent. I was told that there would be an up-charge for substituting fruit, which I said was fine. But when my meal arrived the waitress had simply charged me for a side of fruit and did not sub so the potatoes came anyway. I was told this was not an option. If that's the policy, it should be stated upfront vs. sticking a patron with a $7 Dixie cup of fruit.

Tags: Good for Groups
food5
ambience5
service2
value3

 
 (San Francisco)·Dined on November 12, 2017

Excellent in every regard except the service was very slow. Had a great brunch. Best Juevos Rancheros I have had in a very long time! Would definitely go back. Also loved the cold mexican coffee. Can't go wrong here.

Tags: Sunday Lunch, Good for Birthdays, Afternoon Coffee, Special Occasion
food4
ambience3
service1
value4

 
 (Dallas)·Dined on November 12, 2017

Took an hour to get our food. I do believe it was an accident but it was frustrating because the server just stopped coming over to our table until our food arrived. Situation could have been handled better. Manager did apologize and take care of our appetizer since we waited so long.

food2
ambience2
service1
value1

 
 (Washington DC)·Dined on November 11, 2017

Food and drinks were good but I've never experienced worse service from everyone on staff at this restaurant. Service was terrible from the start - from having to wait 15 minutes to sit at a table we had reserved, to waiting 20 minutes for drinks, to taking 30 full minutes to deliver our checks -- only to find out they had charged all of our checks the wrong amount which then took an additional 20 minutes to fix the situation. The manager and two waiters were rude and unconcerned when we tried to express our frustration.

food3
ambience4
service1
value3

 
 (Austin)·Dined on November 11, 2017

Service was awful. Our waiter was incompetent and we had to demand a change. Took over 3 hours for brunch and sub par food.

food5
ambience4
service5
value4

 
 (Dallas)·Dined on November 9, 2017

In town for my daughters wedding

Report this review as inappropriate?

If you believe this review should be removed from OpenTable, please let us know and someone will investigate.