The Garden Court - Luxury Collection

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1. EB

   ElizabethB

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   My friends and I always enjoy our time at the beautiful Garden Court.

   Report
2. OT

   OpenTable Diner

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined 6 days ago

   overall5food5service5ambience5

   Great place for a breakfast meeting, plenty of tables away from the crowd and great service as always!

   Report
3. MS

   MelissaS

   1 review

   5.0

   1 review

   Dined on August 1, 2022

   overall5food5service4ambience5

   The iconic atrium is not to be missed as an experience in San Francisco. The food is very good, and the atmosphere overall is absolutely lovely.

   Report
4. OT

   OpenTable Diner

   San Francisco

   5 reviews

   vip
   5.0

   5 reviews

   Dined on July 30, 2022

   overall5food3service5ambience5

   The service was amazing

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5. OT

   OpenTable Diner

   San Francisco

   7 reviews

   4.0

   7 reviews

   Dined on July 29, 2022

   overall4food4service3ambience5

   Service was not as expected for location and price. Our server walked away very quickly leaving only a split second to request our tea pot to be refilled. She did not hear us at least twice. When she did refill the pot it wasn’t enough for a full cup, almost as of water was being rationed. I would not recommend the tea service again for the price we paid and less than stellar service.

   Report
6. T

   Terry

   San Francisco

   1 review

   5.0

   1 review

   Dined on July 29, 2022

   overall5food5service5ambience5

   Edgardo was great as was the rest of the staff. Would definitely do the Tea Again. Lovely experience.

   Report
7. L

   Lara

   San Francisco

   5 reviews

   vip
   5.0

   5 reviews

   Dined on July 26, 2022

   overall5food4service5ambience5

   Excellent for business meal. Bright airy and not too noisy.

   Report
8. G

   Gerry

   San Francisco

   12 reviews

   3.0

   12 reviews

   Dined on July 25, 2022

   overall3food4service4ambience2

   The Garden Court could use a renovation! Looking shabby! And not chic shabby! Everything looks tired. Furniture couldn’t be sold at a junk shop. Just needs work!

   Report
9. KM

   KrMK

   Los Angeles

   34 reviews

   vip
   5.0

   34 reviews

   Dined on July 25, 2022

   overall5food5service5ambience5

   Absolutely stunning venue. Everything tastes better in such beauty. The food is excellent. Is it a tad expensive? Yes, but a very nice value. The service is also excellent. These days, that is not taken for granted. Looking forward to returning.

   Report
10. OT

    OpenTable Diner

    San Francisco

    1 review

    4.0

    1 review

    Dined on July 22, 2022

    overall4food5service1ambience5

    I went to the Sweet July Tea at the Garden Court restaurant at the Palace Hotel. Ayesha Curry’s tea sandwiches and desserts were delicious, and in generous portions. The hotel and staff really let her down as a place to showcase her creations however. They admitted they overbooked the event, so we waited at least 15 minutes past our reservation time to be seated despite there being numerous open tables. We asked for water three separate times (twice to what appeared to be the floor manager) before getting any. There were no table cloths used (not a proper tea) for the event and the table felt sticky. The wait staff was a bit abrupt in their lack of skill and frumpily dresses, just as they have been the last two times I’ve dined there (2012& 2015)). I had just had afternoon tea at The Plaza, NYC in May. The Garden Court SF was nowhere close in service and overall experience, being saved only by Ayesha’s food and the opulence of the building.

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11. CO

    CathyO

    San Francisco

    1 review

    1.0

    1 review

    Dined on July 22, 2022

    overall1food3service1ambience3

    We did not receive service unt we chased down a waitress. They didn’t acknowledge my mothers birthday even though I noted it. Was not worth the money and I will not be back.

    Report
12. SR

    SRim

    1 review

    3.0

    1 review

    Dined on July 22, 2022

    overall3food5service1ambience5

    We made reservations for the Garden Court special for $90 but was given champagne when we sat down and charged $110 per person on our bill. We did not ask for the champagne or told that it was extra by staff. We asked the staff how we order or what each special entailed and they didn’t explain it very well besides taking our order for the tea. I told her we made reservations online for the Sweet July Signature Tea for $90 but we’re ignored. We were not the only ones who were also confused at the bill when seeing the additional charge for champagne. The only response staff gave was “you were charged for the champagne because you drank it.” The garden court is beautiful and the experience would have been perfect had we not had this unexpected charge.

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13. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on July 22, 2022

    overall5food5service5ambience5

    Came to partake In Ayesha Curry’s Sweet July at The SF Palace Hotel. We had so much fun! The food was amazing, the Teas were spot on and the atmosphere was awesome!

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14. OT

    OpenTable Diner

    San Francisco

    10 reviews

    vip
    4.0

    10 reviews

    Dined on July 22, 2022

    overall4food5service1ambience5

    Beautiful place, I loved the vibe! Our server was not very friendly. We asked her about the Sweet July menu and she didn’t know much about it. My best friend is pregnant and so she could not eat certain items, so we asked for the menu again to look at the ingredients, but our server never brought it. We would ask her questions and she would seem annoyed. Overall, I was not very pleased with our experience.. but the food was decent. I probably would not go back.

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15. FB

    FrankB

    San Francisco

    6 reviews

    5.0

    6 reviews

    Dined on July 22, 2022

    overall5food5service5ambience5

    Highly recommend the Sweet July Tea. Incredible food and service in a magnificent hotel.

    Report
16. JK

    JohnK

    San Francisco

    13 reviews

    vip
    5.0

    13 reviews

    Dined on July 22, 2022

    overall5food4service5ambience5

    Beautiful setting with wonderful service and high quality food.

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17. P

    Patrick

    San Francisco

    6 reviews

    1.0

    6 reviews

    Dined on July 16, 2022

    overall1food1service5ambience5

    Open Table is such a MASSIVE disappointment as an app. For what I have now had 3rd mess-up when using the app for reservations. Drove an hour to SF for Ayesha Curry’s Sweet July Garden Court Tea Time event. When booking this on Open Table for AC Sweet July I was directed to the Breakfast times. Upon arrival and trying to change to the Sweet July, they are totally booked for the day. Disappointed, we left with only having to show for it a $30 parking cost. So all dressed up, we drove an hour each way, crossed 2 bridges paid tolls all for nothing. This 3rd Open Table mess, will be the last time I use this app only to be disappointed (the other 2 instances the restaurants were actually closed). For all the planning and people coordinated for these outings of as much as parties of as much as 4, words just can’t describe HOW BAD YOUR PRODUCT ACTUALLY DOES NOT WORK.

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18. d

    dinnerphorus

    San Francisco

    3 reviews

    5.0

    3 reviews

    Dined on July 13, 2022

    overall5food5service5ambience5

    We absolutely loved the garden court! Such a beautiful room to have a friendly lunch in. And my burger was perfect.

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19. M

    Mocha

    1 review

    5.0

    1 review

    Dined on July 13, 2022

    overall5food4service5ambience5

    Great ambience and service! The food was good too.

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20. FL

    FoodLover

    Seattle

    1 review

    3.0

    1 review

    Dined on July 10, 2022

    overall3food4service4ambience5

    The breakfast was ok. They had very few options. Also, made to order eggs was not advertised or marketed. Its not worth 38$ per person. It would be worth it if they had more options like - Egg Burritos, Bagels, Grilled cheese, Burgers, hash-browns, milk shakes etc. Improve and enhance the breakfast menu and break the status quo. I am sure more people would come and enjoy the breakfast !! Thank you !!

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21. OT

    OpenTable Diner

    Dublin

    2 reviews

    5.0

    2 reviews

    Dined on July 9, 2022

    overall5food5service5ambience5

    A great way to spend an afternoon! The service was great, but they weren’t on top of you. Lovely, live music in the background. And they even gave us goodies to take home with us - definitely worth treating yourself!

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22. OT

    OpenTable Diner

    San Francisco

    1 review

    vip
    3.0

    1 review

    Dined on July 8, 2022

    overall3food3service3ambience3

    Menu not clear. Picking the wrong item and the lady didn’t explain well the menu. We end up order two same salads and thinking there is main dishes coming after.. and it was dessert ..

    Report
23. AN

    AbsornN

    San Francisco

    2 reviews

    1.0

    2 reviews

    Dined on July 2, 2022

    overall1food1service1ambience3

    Sad looking receptionist , dirty cutleries , scones were too soft( no texture ).

    Report
24. BN

    BruceN

    Calgary

    2 reviews

    4.0

    2 reviews

    Dined on July 2, 2022

    overall4food4service4ambience5

    Ambience is very special, awesome and beautiful room. Service was very good and food was about one would expect. Thanks for the lovely breakfast.

    Report
25. N

    Nila

    1 review

    3.0

    1 review

    Dined on July 1, 2022

    overall3food2service1ambience4

    Not a friendly staff at all. The girl who checked us in did not even acknowledge the notes I had in the booking. That was our first stop for my husband's Birthday. Nobody wished him Happy Birthday even though I asked for it in the notes and called also. Then I had to call our hostess towards the end of our lunch and was talking to her quietly that its his birthday if you guys do anything special while my husband was on call. I wanted it to be a surprise but she said it so loud and infront of him that "oh we don't do anything special, we just bring out dessert, would you like that?" That was so awkward and not ok. My husband felt embarrassed and was telling me to not make them do anything special. It just felt like we were asking too much for it. Again I don't understand why they did not pay attention to the notes and requests. The hostess walked from our table to another waitress talking and laughing about us because they kept looking at our table since I asked for the special request. It felt so weird to be there. I really did not want to leave a tip but I still did because I did not want them to talk more about us. The only thing that kept out mood a bit good was the beautiful place and the sitting experience there. Also when I booked the pre-fix and called they told me we only go by bookings. When we got there, the front check in girl who did not once had smile on her face, told us oh table for two? I told her no we have booking they hold my card for it too can you read the notes please. She looked at me and was like oh ok its same thing. I was so confused if they taking walk-ins then why on the phone they mentioned its only by booking a table online. I wish I had a better experience as I loved the interior and inside of the building.

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26. CC

    nnnnnnnnnnnnnnnnnnCC

    San Francisco

    6 reviews

    5.0

    6 reviews

    Dined on June 26, 2022

    overall5food3service4ambience5

    Everything so cool , we were early but they accommodated us right away :) I hope they will adding more selection for breakfast buffet :) Will come back soon :)

    Report
27. AJ

    AJay

    Chicago

    1 review

    5.0

    1 review

    Dined on June 25, 2022

    overall5food5service4ambience5

    Beautiful setting and delicious brunch -- just a bit pricey

    Report
28. MB

    ManuelB

    1 review

    5.0

    1 review

    Dined on June 19, 2022

    overall5food5service5ambience5

    We had a wonderful time. We enjoyed ourselves very much. Thank you for the memories.

    Report
29. SC

    StanleyC

    1 review

    4.0

    1 review

    Dined on June 18, 2022

    overall4food2service5ambience5

    The ambiance is fantastic, the food is just ok. Still a great value in SF high-end hotel breakfast buffet.

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30. RJ

    RobJ

    Sacramento

    7 reviews

    3.0

    7 reviews

    Dined on June 12, 2022

    overall3food4service1ambience5

    We ate here twice (signature tea for lunch and breakfast the next day) and had the same inattentive and forgetful waiter both times. Service is hit or miss (we witnessed others getting good service); food is just OK. Would not recommend unless you are staying overnight and want an easy breakfast.

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31. DH

    DoyleH

    Central Coast

    4 reviews

    5.0

    4 reviews

    Dined on June 11, 2022

    overall5food5service5ambience5

    The Tea was everything we expected and more. Service staff was very warm and friendly. The beautiful Garden Court gave it a special setting.

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32. PL

    PeterL

    San Francisco

    3 reviews

    4.0

    3 reviews

    Dined on June 10, 2022

    overall4food4service5ambience5

    Excellent ambiance in a historic setting. Food was fair, limited menu and somewhat expensive, but the unique setting made up for it. Quiet space despite the time on a weekday. Enjoyed it, family friendly too.

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33. GP

    GopherPress

    Minneapolis

    6 reviews

    5.0

    6 reviews

    Dined on June 6, 2022

    overall5food4service5ambience5

    Simple breakfast and beautiful location. Really enjoyed the natural light and ability to communicate with business guests was nice. Servers were helpful, and in the background.

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34. OT

    OpenTable Diner

    New England

    5 reviews

    3.0

    5 reviews

    Dined on June 3, 2022

    overall3food3service3ambience5

    It was fine… but with a $100 bill for buffet breakfast for 2, the pastries were lacking and the options were slim. I would have liked to see something more than a fancy continental breakfast

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35. OT

    OpenTable Diner

    Los Angeles

    7 reviews

    vip
    3.0

    7 reviews

    Dined on May 30, 2022

    overall3food2service5ambience5

    French toast lacked flavor, the batter needs some sugar, spice, vanilla etc. it was just bread with fruit on top to try and mask the unflavored French toast. Potatoes for the Benedict too dry, Hollandaise said is amazing

    Report
36. JM

    JeffM

    San Francisco

    28 reviews

    vip
    3.0

    28 reviews

    Dined on May 29, 2022

    overall3food3service2ambience4

    It was clearly a busy Sunday, but the service was generally uneven and disappointing. One server was exceptionally friendly; however, she wasn’t responsible for our table. The food was adequate for a Sunday brunch although there were no standout dishes. This was a special occasion and the restaurant provided a beautiful birthday dessert with a lit candle as a complimentary treat. I honestly wish the overall experience was better because the setting is magnificent and it feels like there is so much potential. I hope we just were there on an off day.

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37. FM

    FromMililani12

    Hawaii

    94 reviews

    vip
    5.0

    94 reviews

    Dined on May 28, 2022

    overall5food5service3ambience5

    The Garden Court in The Palace San Francisco is beautiful and very well known. We enjoyed being there for afternoon tea. Our friends who live near the City were invited to join us. It was their first time having tea in The Garden Court and they loved everything The Garden Court offered. When we return to The Palace San Francisco, we will enjoy tea and a meal at The Garden Court.

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38. AF

    AmyF

    1 review

    5.0

    1 review

    Dined on May 28, 2022

    overall5food5service5ambience5

    A great afternoon tea experience. The room where it is held is beautiful and the food is filling.

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39. LH

    LorettaH

    San Francisco

    1 review

    5.0

    1 review

    Dined on May 27, 2022

    overall5food5service5ambience5

    I was a guest at the Palace Hotel for five days. I am glad that I made the reservation beforehand because when we arrived Friday morning the restaurant was full and there were a number of people waiting to get in. We were taken immediately to our table.

    Report
40. K

    Kristie

    San Francisco

    2 reviews

    vip
    2.0

    2 reviews

    Dined on May 26, 2022

    overall2food1service4ambience5

    2 course Fixed price only menu for lunch. Rather than soup/salad + main, they offer a main and dessert which seems strange for lunch. I asked about the salad, which the server could not describe. Instead went with Petrale sole that was bland. Chocolate cake for dessert was also flavorless. I have had business breakfasts and lunches at the Garden court for over 15 years and this is the first time I was disappointed.

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