Island Shrimp Co. - Rocketts Landing

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1. AL

   AndreaL

   1 review

   5.0

   1 review

   Dined 1 day ago

   overall5food5service5ambience4

   Great views (on the James River, Richmond, VA), good food, drinks, friendly staff. Their calamari and fish tacos were awesome!

   Report
2. LG

   LunchGuest

   1 review

   4.0

   1 review

   Dined 1 day ago

   overall4food5service4ambience5

   The food and atmosphere are good but if you are put off by having to do the whole online ordering and opening a tab then do go. The wait staff was very friendly but you are basically have to navigate their site, place your order, give them your credit card and ignore the other people in your party while you are doing all of this. I understand the reason some restaurants are going to this method but it made for an awkward meet up with a friend. When she asked for a paper menu because reading the phone screen was difficult for her she was told they could bring her an iPad instead. Not helpful. I don't blame the staff but I don't recommend the experience.

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3. L

   Leek

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   Great price, friendly staff, nice location with view

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4. PD

   PennyD

   Phoenix

   1 review

   1.0

   1 review

   Dined 3 days ago

   overall1food3service4ambience3

   Waitress was great but we found ordering for six on our phone very confusing especially as several items including bloody Mary mix were out at the beginning of lunch. It was very expensive for small portions and very average food. Sorry, we wont come back until you have a real menu and a waitress who takes the order for a table. We were very disappointed and embarrassed to have taken our guests to such a disorganized place. Such a shame as it is a great location.

   Report
5. M

   Markeisha

   Richmond

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   overall5food4service5ambience5

   This place is definitely a vibe! Love the atmosphere. Love the outside seating option that’s literally on the water. Neat that you can self service order from your phone without a server. The only downfall to that is if you have multiple questions about the menu. Our server was Grace, she was very sweet and nice. The food was amazing other than the tortilla chips that was served with the crab dip. They were very stale, but they did nothing about it because they were apparently pre- cooked and not cooked to order. I will still be returning and will definitely recommend them. Oh and parking is HELL! Get there early just to ride around for 10mins. They need to invest in a parking deck down there.

   Report
6. OT

   OpenTable Diner

   Richmond

   5 reviews

   vip
   2.0

   5 reviews

   Dined 4 days ago

   overall2food1service1ambience5

   Food was okay, but location and view were amazing. It is all ordering and paying on QR code which is great, but staff was not great …salads serviced without dressing, lost drinks, etc. Menu selection is not very heathy and while online menu says there is a side salad there is not. Menu was a good value….affordable seafood.

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7. EU

   EddieU

   Richmond

   3 reviews

   4.0

   3 reviews

   Dined 5 days ago

   overall4food4service3ambience5

   You have to use an app to order and there is not much personal service. Our appetizers came out with our meal because the app did not know to send it out early.

   Report
8. ER

   ElleinRVA

   Richmond

   17 reviews

   vip
   4.0

   17 reviews

   Dined 5 days ago

   overall4food4service4ambience4

   Had the fish & chips with 2 Blue Moons was almost $40. Overpriced in my opinion.

   Report
9. KI

   KIAH

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience5

   The staff was super friendly and engaging. The view is incredible and the food was delicious! I will definitely return!

   Report
10. h

    harryd

    Richmond

    2 reviews

    3.0

    2 reviews

    Dined 5 days ago

    overall3food3service3ambience4

    Not bad but liked the Conche ambiance a lot more. The ordering over the phone is cool but I think they need to make sure the staff understands better the numbering system of the tables better. We got things we did not order.

    Report
11. OT

    OpenTable Diner

    Washington DC

    5 reviews

    vip
    1.0

    5 reviews

    Dined 5 days ago

    overall1food2service1ambience3

    Service was horrendously slow, food arrived cold. Best part was the cocktails

    Report
12. M

    Med120

    Baltimore

    11 reviews

    5.0

    11 reviews

    Dined 5 days ago

    overall5food5service5ambience4

    Nice place, awesome customer service-very attentive & great food.

    Report
13. AW

    AnnetteW

    1 review

    5.0

    1 review

    Dined 5 days ago

    overall5food5service5ambience5

    We live in Skyline the building next door to the restaurant. WE have been 4 times and each time we have enjoyed the environment as well as the food. It is a good value

    Report
14. CH

    ChristieH

    1 review

    4.0

    1 review

    Dined 6 days ago

    overall4food5service5ambience4

    Great food and service! Fish tacos were amazing! Parking a struggle.

    Report
15. CG

    CathyG

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience5

    It was an awesome first time dinning experience. It was our 20 year anniversary and they made it a great night for us!! THANKS SO MUCH!

    Report
16. j

    jamesj

    Richmond

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience5

    Great food...the service was very good. Ordering via iPhone was not a problem....Our party our four shared six dishes and two desserts....everything was delicious.

    Report
17. RV

    RVAfoodeater

    Richmond

    7 reviews

    5.0

    7 reviews

    Dined 7 days ago

    overall5food5service5ambience5

    Easily made reservations for a Wednesday lunch and was super satisfied with everything. Everyone was friendly and helpful and the decor was beautiful in the building. I felt like I had been swept away to an island. Ordering food was a cinch and server was very helpful. Food was brought out quickly and was fresh. House margarita was perfect pair with it. Delighted with everything except they ran out of the dessert we wanted. Would dine again.

    Report
18. CT

    CamilleT

    Richmond

    2 reviews

    4.0

    2 reviews

    Dined on June 21, 2022

    overall4food3service4ambience5

    We walked in without a reservation, was told they were only taking reservations for the night. I went outside, got on the website and saw multiple reservations available. So I made a reservation and went right back in. Wasn’t a great customer service experience.

    Report
19. OT

    OpenTable Diner

    Richmond

    1 review

    4.0

    1 review

    Dined on June 20, 2022

    overall4food4service3ambience4

    Was celebrating our wedding anniversary.

    Report
20. OT

    OpenTable Diner

    Exclusive

    1 review

    2.0

    1 review

    Dined on June 20, 2022

    overall2food2service1ambience3

    Wanted this place to be good and was gravely disappointed. Food was not good. Service was not good. Waited and waited for drinks which were supposed to be pineapple juice but were pure lemon juice instead! The location is great but they’ve got to get their act together.

    Report
21. OT

    OpenTable Diner

    Richmond

    1 review

    4.0

    1 review

    Dined on June 19, 2022

    overall4food4service4ambience5

    Food was good. Self service but waitress was available and consistently checking in.

    Report
22. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 18, 2022

    overall5food5service5ambience5

    KC was great! She was super helpful and attentive to our table and was able to accommodate a large group ordering at different intervals. The outdoor seating was nice and had a great view of the sunset. Food and drinks were spectacular. I highly recommend the Mahi.

    Report
23. KL

    KatyL

    Richmond

    1 review

    vip
    4.0

    1 review

    Dined on June 18, 2022

    overall4food4service3ambience5

    Location and ambience were perfect! Food tasted great, but the portion size was smaller than I expected. Very worth the trip!

    Report
24. DB

    DelaB

    1 review

    4.0

    1 review

    Dined on June 18, 2022

    overall4food4service4ambience4

    My first time was good and the waiter was very friendly and made you felt welcome I appreciate her for noticing that I didn't like my mix drink and she tried to take off bill but she was override other wise it was a great location

    Report
25. AO

    AshleyO

    1 review

    5.0

    1 review

    Dined on June 18, 2022

    overall5food5service5ambience5

    Such a fun spot! Loved our server KC!! Will definitely be back!!

    Report
26. R

    Rick

    Richmond

    3 reviews

    5.0

    3 reviews

    Dined on June 18, 2022

    overall5food5service5ambience5

    Great food, great ambience! Definitely worth visiting!

    Report
27. BR

    BRANDIE

    1 review

    5.0

    1 review

    Dined on June 18, 2022

    overall5food5service5ambience5

    Great food and extra great service! Thomas was our waiter and he even went next door to a neighboring restaurant and got a straw to fit my husband’s drink! That’s was above and beyond! My second time there in a week and I will certainly be back! Can’t beat the food or the scenery!

    Report
28. CW

    ChristineW

    Nashville

    2 reviews

    5.0

    2 reviews

    Dined on June 17, 2022

    overall5food5service5ambience5

    Great cocktails. The coconut shrimp appetizer was delicious and not too bready. We also enjoyed the blackened mahi mahi and the lobster and shrimp fried rice in a pineapple bowl.

    Report
29. CH

    ChyrleH

    1 review

    3.0

    1 review

    Dined on June 16, 2022

    overall3food4service4ambience4

    The hostess and the manager left something to be desired. They corrected themselves before we left. The manager even invited my son outside. Very unprofessional. Food was alright. Just beautiful to be by the water.

    Report
30. DG

    DisappointedGrad

    1 review

    1.0

    1 review

    Dined on June 15, 2022

    overall1food1service1ambience1

    This was my graduation dinner. It was the absolute worst - starting with the outdoor seating with no umbrellas, then the nastiest "General Manager" I have ever encountered. He was RUDE and very unprofessional to me, my mother and my sister when we tried to work out different seating arrangements for our 14 guests. It wasn't until my UNCLE when to talk to him, did he act reasonable at all. He rescheduled our reservation for 7:30 when it was somewhat cooler, then our food and drinks where not delivered to the table until 8:47pm and not ALL of the food even then! My sister's food finally came out at about 9:30 and it was cold. She sent it back to be recooked, then they closed the kitchen before it could be remade. Our server was nice but they put her in a terrible situation with the food. We had just dined here on May 28 for my dad's bday and had a wonderful time, food and service was excellent. The female manager was so polite and the staff (especially Mark) were very attentive. This time the staff (although nice) were clearly on edge while this "GM" was there and was probably what effected the food service as well. You really need to let HIM the GM go. He is a liability. This was the best day ever, until I came here that is...

    Report
31. OT

    OpenTable Diner

    Richmond

    1 review

    5.0

    1 review

    Dined on June 14, 2022

    overall5food5service5ambience5

    Friends recommended coming here! We loved it!

    Report
32. BC

    BrianC

    1 review

    3.0

    1 review

    Dined on June 14, 2022

    overall3food2service3ambience4

    Restaurant has a great location and a nice atmosphere. The food was just so-so.

    Report
33. KM

    KeyvonnaM

    1 review

    5.0

    1 review

    Dined on June 14, 2022

    overall5food5service5ambience5

    The food was amazing! It was a wonderful experience! I highly recommend!

    Report
34. M

    Marie

    1 review

    2.0

    1 review

    Dined on June 13, 2022

    overall2food3service5ambience5

    1 drink from the bar took 25 minutes and the restaurant wasn’t at full capacity

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35. LT

    LarryT

    Chicago

    9 reviews

    vip
    3.0

    9 reviews

    Dined on June 13, 2022

    overall3food4service5ambience3

    Tried this spot as we were going to be in the area . The first thing you'll notice is the heat , it seemed like the AC was off or can't keep up .Peeked at the thermostat it read 81 ,way too hot to be comfortable while eating. We made reservations well in advance ,got there wanted a booth (there were several empty) we were told we couldn't have one they were reserved. They sat empty at least 30 minutes or more after we were seated , we felt booths should be first come first served. My biggest issue is the way you have to order ,from your phone. I CAN'T STAND THIS !!! We stopped going to all the Boat House locations (which I think has the same owners) because of this. Then there is the flies constantly buzzing around us as we swatted continuously while we were trying to eat .The place was also full of smoke from the kitchen ,seems to be no ventilation to pull smoke out of area. Overall food was descent just wish atmosphere was a little better .Our server was VERY nice and kept apologizing about issues and said " I want your experience here to be a good one" which meant a lot to us so in addition to the 20% gratuity already charged EVERY TIME you order we gave him about a total 30% tip .This place has great potential ,just not totally there yet .

    Report
36. OT

    OpenTable Diner

    Richmond

    1 review

    4.0

    1 review

    Dined on June 13, 2022

    overall4food4service4ambience5

    Appetizer was like warm but everything else was hot. Thought I ordered my second drink but I forgot to hit the button. Drinks were strong.

    Report
37. PB

    PatB

    Washington DC

    3 reviews

    5.0

    3 reviews

    Dined on June 12, 2022

    overall5food5service5ambience5

    Deck, food, and service were all completely delightful!

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38. OT

    OpenTable Diner

    New York Area

    15 reviews

    vip
    5.0

    15 reviews

    Dined on June 12, 2022

    overall5food5service5ambience5

    Festive and down-to-earth with amazing food and drinks! Great spots for people watching along the James. Highly recommend!

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39. WP

    WandaP

    Orlando

    8 reviews

    4.0

    8 reviews

    Dined on June 12, 2022

    overall4food4service5ambience5

    The ordering concept was different (order and pay on your phone). A few things on the menu were not available. The food came out quickly. There was an abundance of staff present, and they were all helpful. I enjoyed the Aloha Shrimp Boat.

    Report
40. k

    kennyd

    1 review

    2.0

    1 review

    Dined on June 12, 2022

    overall2food2service2ambience4

    Having to order from my phone destroyed the entire experience.

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