Jaleo at Disney Springs ®

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1. EK

   ErikK

   Los Angeles

   3 reviews

   vip
   5.0

   3 reviews

   Dined 4 days ago

   overall5food5service5ambience5

   Server Chiara was on point and knew every single detail of all the dishes we tried. Absolutely flawless experience from the servers and server assistants. The food continues to exceed our expectations! Where they need service training is in the hostess stand. Walked up to no greeting, just “hi” and then a staring contest. (Awkward) I anticipated the lack of greeting so I waited as well, until she made another comment, “Do you have a reservation?” This style of hostess greeting seems to be more common place now, but it doesn’t have to be. Having experience in hospitality a very simple “Welcome to Jaleo, how may I assist you?” is so easy to do. This simple greeting / question is so much more warm and welcoming than “hi” and putting it on the guest to try and explain they made a reservation to dine (and in the notes already provided that we’re celebrating and anniversary and a job promotion) But, it seemed more of an inconvenience that my wife and I choose to dine with you. The good news is, it’s the second time dining there and we are moving to DC. We are very excited to know their is a Jaleo in DC as we will be frequenting it. Hopefully the greeting improves as it will set a better tone of the experience for the night and doesn’t leave it on the servers and food to make up for it.

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2. BA

   BradA

   Richmond

   12 reviews

   4.0

   12 reviews

   Dined 6 days ago

   overall4food5service5ambience5

   The meal was great but we ordered Paella with rice but we got paella with black noodles and returned it. We got a credit for that but were very disappointed that a miscommunication happened.

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3. l

   luvtoeat

   West Palm Beach

   139 reviews

   vip
   3.0

   139 reviews

   Dined 7 days ago

   overall3food3service5ambience4

   Our waitress, Loren, was excellent and those assisting her were very good. The décor was good, but the noise level was very loud. We tried a variety of food. The sangria seemed like it didn't have any alcohol in it at all. The tomato bruschetta was cold with very little flavor, the chicken croquettes were good, but could have used a sauce on the side, the potatoes with a spicy tomato sauce were good, but not hot. We had the cheeses and they were very good, but a small portion and should have had a few crackers or sliced apple for the cheese. The chorizo with mashed potatoes was okay. The shrimp with garlic sauce was delicious, but the shrimp paella with squid ink pasta was lacking in flavor. The desserts were excellent.

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4. w

   weeg

   Orlando

   14 reviews

   3.0

   14 reviews

   Dined 7 days ago

   overall3food2service4ambience4

   The experience was fair. The service was good, the food was below par and the price was very high, There are many places to eat in Disney Springs and this would be one of the last to choose from. If you want good service, come here. If you want good food, I would go elsewhere.

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5. KH

   KellyH

   Phoenix

   4 reviews

   vip
   4.0

   4 reviews

   Dined 7 days ago

   overall4food4service5ambience4

   We have dined at Jaleo several times in DC and Vegas. This was our first visit to Disney Springs. We arrived late due to traffic but were seated right away. The only complaint that we had were the seats. The booth was on one side and chairs on the other. It was very cramped. My husband had a hard time getting in the chairs as you couldn’t pull them back and the booth was very tight. Other than that it was wonderful. our server was so attentive and she even brought a candle in sorbet for our grandchild who was celebrating her birthday. The food was spaced out and delicious.

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6. OT

   OpenTable Diner

   Tampa

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   overall5food5service5ambience3

   Food was excellent and service was just wonderful. It was my daughter in law’s birthday but nothing was acknowledged about it. Which was fine. But why ask me about it on the reservation- Also It was so warm inside the restaurant- too warm. We ate lots of yummy food and drank Sangria not an inexpensive meal but delicious. Sad they didn’t acknowledge Rachel but we did.

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7. MA

   MonicaA

   Naples

   1 review

   5.0

   1 review

   Dined 7 days ago

   overall5food5service5ambience5

   We absolutely LOVED Jaleo. The food, the decor and the service were outstanding.

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8. BF

   BobbyF

   Richmond

   1 review

   4.0

   1 review

   Dined on August 5, 2022

   overall4food5service5ambience5

   We really enjoyed our dining experience at Jaleo. Food is superb and love the variety and choices. Only issue was we made a reservation and had to wait about 20 minutes to be seated. We will return in the near future!

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9. DM

   DebM

   Orlando

   18 reviews

   vip
   5.0

   18 reviews

   Dined on August 5, 2022

   overall5food5service5ambience4

   Food is incredible. Presentation, flavor, all of it. Yes, it’s located in a theme park area, but the space is well appointed and the food and top notch service make up for the noise.

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10. KW

    KristinWP

    Tampa

    8 reviews

    vip
    5.0

    8 reviews

    Dined on August 5, 2022

    overall5food5service5ambience5

    This place never disappoints! We try and dine here anytime we’re in Orlando. True tapas style courses, perfect cocktails, and a great wine list.

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11. CL

    CarolinaL

    Fort Lauderdale

    1 review

    5.0

    1 review

    Dined on August 4, 2022

    overall5food5service5ambience5

    Delicious food and great service. Really enjoyed everything they had to offer. Definitely will be coming back.

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12. PH

    PeterH

    Miami

    9 reviews

    vip
    4.0

    9 reviews

    Dined on July 30, 2022

    overall4food5service4ambience3

    For a Disney location the food was very good. Enjoyed the Bacalao and chicken croquettes. The pan con chocolate dessert was to die for.

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13. OT

    OpenTable Diner

    New York Area

    4 reviews

    vip
    5.0

    4 reviews

    Dined on July 30, 2022

    overall5food5service5ambience4

    The restaurant was pretty loud, and there was a bit of a backup at the host stand. Once we were seated, though, the experience was amazing. Probably the best tapas we’ve eaten outside of Spain (and we live in NYC). They were sold out of the disney 50th anniversary special dessert. We were bummed about that.

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14. OT

    OpenTable Diner

    Miami

    1 review

    3.0

    1 review

    Dined on July 30, 2022

    overall3food2service1ambience4

    We went to Jaleo with high expectations, but unfortunately whoever served us was not prepared to explain the menu. There were 5 of us, our whole family on a late night, crazy to eat and when the dishes arrived, our disappointment was immense!! the waiter told us that the two dishes were enough for 5 of us and barely enough for 2. Again I made another order and the waiter didn't know how to explain the dishes to us!! A very big disappointment. I do not recommend.

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15. T

    Teresad

    Naples

    3 reviews

    4.0

    3 reviews

    Dined on July 30, 2022

    overall4food5service4ambience4

    The food was great. I specially enjoyed the Summer of Sangrias option. The place is big and it was fairly empty yet they put us four in a table meant for only two. This caused a number of inconveniences because there was no space to put the plates and we felt like we had to pile the tapas in our plates. The waiter, Edwin, was polite but did nothing when my husband complained about the size of the table. Also there was a hole in the ceiling next to us and they had bucket to catch the water from a leak I suppose. All in all I was disappointed by the whole experience.

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16. MG

    MichelleG

    San Francisco

    4 reviews

    5.0

    4 reviews

    Dined on July 30, 2022

    overall5food5service5ambience5

    Love this place!!!! Went for our daughter’s birthday!!! So awesome. Great food greatest. Love giving our dining money to Jose. He does so much for others!!

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17. KJ

    KeithJ

    Chicago

    14 reviews

    5.0

    14 reviews

    Dined on July 30, 2022

    overall5food5service5ambience5

    Great birthday dinner!

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18. OT

    OpenTable Diner

    Atlantic City

    13 reviews

    vip
    5.0

    13 reviews

    Dined on July 30, 2022

    overall5food5service5ambience5

    Great food and we all enjoyed the experience!

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19. FF

    FernieFranco

    Miami

    64 reviews

    vip
    5.0

    64 reviews

    Dined on July 29, 2022

    overall5food5service5ambience5

    Excellent service. Edwin is a superstar. If you have a chance ask for him as your server. He’s wonderful. The entire staff is a pleasure to deal with. Food is delicious.

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20. OT

    OpenTable Diner

    Caribbean

    4 reviews

    5.0

    4 reviews

    Dined on July 29, 2022

    overall5food5service5ambience5

    We sat outdoors and the lake view was very nice!

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21. JS

    JoyS

    New York Area

    4 reviews

    5.0

    4 reviews

    Dined on July 28, 2022

    overall5food5service5ambience5

    Excellent service and the food is delicious! The squid ink pasta and gambas are my favorite. We ordered 12 of their best tapas as well as the steak served to perfection. Will come back here whenever I'm in Orlando.

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22. KN

    KristenN

    Tampa

    2 reviews

    2.0

    2 reviews

    Dined on July 28, 2022

    overall2food2service3ambience3

    So we enjoyed this place last year. The food was good, the service was great. We returned this past week and the experience was very different. The food was nowhere near as good and the service was not great either. I will say management really tried hard to make it right and we appreciate that!

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23. S

    Spider7365

    Seattle

    3 reviews

    5.0

    3 reviews

    Dined on July 27, 2022

    overall5food5service5ambience5

    Excellent food and service. Everything from the small entre to paella was absolutely delicious.

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24. TK

    TheKatieRoo

    Orlando

    11 reviews

    vip
    5.0

    11 reviews

    Dined on July 27, 2022

    overall5food5service5ambience5

    Joseph helped us select the perfect tapas lineup!!

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25. OT

    OpenTable Diner

    Tampa

    2 reviews

    5.0

    2 reviews

    Dined on July 27, 2022

    overall5food5service5ambience5

    We had an incredible time and will be back! We were in town for a concert and Emmanuel took incredible care of us. From the cocktail selections to all of the tapas, he answered all of our questions and was spectacular!

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26. OT

    OpenTable Diner

    New York Area

    5 reviews

    5.0

    5 reviews

    Dined on July 27, 2022

    overall5food4service5ambience5

    It was great, accommodated fairly quickly, service was over the top In making me feel comfortable and welcoming.

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27. OT

    OpenTable Diner

    Orlando

    2 reviews

    2.0

    2 reviews

    Dined on July 25, 2022

    overall2food2service5ambience5

    Very expensive and out of all the dishes we ordered the avocado salad was the only one worth it. Calamare was soaked in oil and the squid ink gave everyone a stomachache. The squid ink paella had no taste to it, and surely an absurd to pay $32 for a plate like that. We literally decided to stop and go somewhere else. Our waiter was outstanding, very attentive and extremely knowledgeable on the menu and it felt like he was our tour guide through this experience. The other staff were great, our cups were always filled with water.

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28. OT

    OpenTable Diner

    Las Vegas

    2 reviews

    4.0

    2 reviews

    Dined on July 24, 2022

    overall4food3service5ambience5

    Our experience was very enjoyable overall, the staff was extremely friendly and suggested great food items.

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29. PM

    PaleoMama

    Tampa

    23 reviews

    vip
    5.0

    23 reviews

    Dined on July 24, 2022

    overall5food5service5ambience3

    Jose Andres restaurants are worth the investment in a dining experience. We love the tapas! We enjoyed the Spanish ham, the omelette, the spinach with pine nuts and fruit, the sangria, the patatas bravas potatoes (my favorite), and the strawberry sorbet. We had access to several of his restaurants when we worked in DC-wonderful to have one in Orlando. We respect his philanthropic efforts to feed people through his foundation in war zones and hurricane ravaged areas.

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30. JR

    JenRrrrr

    Orlando

    58 reviews

    vip
    5.0

    58 reviews

    Dined on July 24, 2022

    overall5food5service5ambience5

    Our friend from the UK visited first time since before the pandemic. Stephanie I think was our server she was great. We never saw the goat cheese cake before and got it and my life changed. Also somehow we ended up with 2 pitchers of sangria yay!!!

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31. OT

    OpenTable Diner

    Tampa

    1 review

    2.0

    1 review

    Dined on July 23, 2022

    overall2food2service5ambience5

    The food made all of us really sick. Like running for the bathroom. I dont know if it was just that day or what. But there was 7 of us in our group and we all were living in the bathroom. The restaurant was very warm. The waiter we had though was amazing and very attentive. We where given an allergy menu as well.

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32. OT

    OpenTable Diner

    West Palm Beach

    17 reviews

    5.0

    17 reviews

    Dined on July 22, 2022

    overall5food5service5ambience5

    It was a wonderful experience from entrance to exit! Loved the food and presentation! We will be back!

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33. TB

    ThomasB

    Jacksonville

    1 review

    5.0

    1 review

    Dined on July 22, 2022

    overall5food5service5ambience5

    Best tapas we’ve had outside Spain. Service was attentive, directed, but without interruptions. It is pricey, but the quality is top notch.

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34. Z

    Zuly

    Chicago

    1 review

    5.0

    1 review

    Dined on July 21, 2022

    overall5food5service5ambience5

    The food was delicious and the service was excellent.

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35. OT

    OpenTable Diner

    New York Area

    2 reviews

    vip
    5.0

    2 reviews

    Dined on July 21, 2022

    overall5food5service5ambience5

    Had a great time! Food was delicious and our waitress was so nice.

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36. SB

    SusanB

    Columbus

    1 review

    4.0

    1 review

    Dined on July 20, 2022

    overall4food5service4ambience4

    Wonderful, tasty, polite wait staff. Could have

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37. SP

    SusanPaige1

    Dallas

    12 reviews

    vip
    5.0

    12 reviews

    Dined on July 19, 2022

    overall5food5service5ambience5

    Every dish was delicious and we had several! Our server was very kind and knowledgeable.

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38. OT

    OpenTable Diner

    Orlando

    1 review

    2.0

    1 review

    Dined on July 17, 2022

    overall2food3service2ambience4

    It would have been nice to have all the main dish served together. It was served one at a time. One person was eating while the rest were watching.

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39. OT

    OpenTable Diner

    Tampa

    8 reviews

    vip
    5.0

    8 reviews

    Dined on July 17, 2022

    overall5food5service5ambience5

    Phenomenal! Great service, great food and great atmosphere. Perfect performance! No complaints.

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40. OT

    OpenTable Diner

    Tallahassee

    6 reviews

    vip
    2.0

    6 reviews

    Dined on July 17, 2022

    overall2food1service3ambience1

    Service was good. Server was very attentive…. That’s the e good news. The rest of our experience was not great. Food was very sub par. The cheese plate was just slices of cheese on a plate…. Never got the bread we ordered. The steak was ok. Shrimp with squid ink pasta was not good. Four small pieces of shrimp with below average pasta?? No thanks Food was way overpriced.

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