Jordan Gateway Grill

Sort by

Filters

1. AD

   AverageDiner

   Salt Lake City

   12 reviews

   vip
   2.0

   12 reviews

   Dined on March 1, 2020

   overall2food2service3ambience4

   Holiday Inn keeps its reputation for mediocre restaurants with this establishment. While the decor was very nice, the one person hostess/waitress/bartender/room service staff limited service quality. We were lucky only two other couples and one single were present while we ate. The bar was out of my first three beer choices from the menu, and well after we ordered, I was told they were also out of the sauce for my fish. I switched to the ribeye my date had ordered. The quality of steaks was marginal, with a lot of gristle. We both ordered medium rare, but my date's steak came well done, likely due to sitting under a heating lamp while it waited on the delay for my steak order. Although the waitress offered to replace the overdone steak, the meal was pretty much over by then. Other than a nice quiet, comfortable decor, I can't recommend this restaurant.

   Report
2. m

   mitchmelf123

   Toronto

   12 reviews

   5.0

   12 reviews

   Dined on November 19, 2019

   overall5food4service5ambience4

   Loved the food

   Report
3. OT

   OpenTable Diner

   Orange County

   12 reviews

   vip
   5.0

   12 reviews

   Dined on May 14, 2019

   overall5food4service5ambience5

   Great service and good value

   Report
4. KD

   KyleD

   Salt Lake City

   4 reviews

   1.0

   4 reviews

   Dined on April 27, 2019

   overall1food2service2ambience3

   Waitress was great but service from the kitchen 👎. Took over an hour for a cheese burger. My wife ordered steak which they said they burned. We never saw it but then said they were out. She ordered another entree which came after the hour long cheeseburger. Luckily they brought salad dressings on the side because they got them wrong. All of this with a restaurant that was mostly empty. They were kind enough to offer a free dessert or take one entree off.

   Report
5. OT

   OpenTable Diner

   Salt Lake City

   33 reviews

   1.0

   33 reviews

   Dined on March 31, 2019

   overall1food1service1ambience1

   Followed MapQuest and could not find the restaurant!!!

   Report
6. JS

   JonS

   Salt Lake City

   15 reviews

   5.0

   15 reviews

   Dined on August 11, 2018

   overall5food5service5ambience4

   Located in the Holiday INN Express it is not a traditional restaurant. Modern, clean, good food, and quiet.

   Report
7. d

   diane

   Salt Lake City

   26 reviews

   vip
   5.0

   26 reviews

   Dined on July 22, 2018

   overall5food3service5ambience2

   In a hotel and we live on the city. Not what we expected.

   Report
8. CH

   CraigH

   Salt Lake City

   41 reviews

   vip
   5.0

   41 reviews

   Dined on June 9, 2018

   overall5food5service5ambience5

   We are local, and this place is quiet and has great food, if you are local, you should come, no waiting for seats, and easy to get to.

   Report
9. CH

   CraigH

   Salt Lake City

   41 reviews

   vip
   4.0

   41 reviews

   Dined on June 3, 2018

   overall4food4service3ambience5

   It is in the Holiday Inn. We are local, and it was perfect. Quite and easy to get to, no lines, and the food was good. Good portion size, and healthy options.

   Report
10. S

    Sunnyd

    Salt Lake City

    1 review

    5.0

    1 review

    Dined on May 18, 2018

    overall5food5service5ambience5

    This place was great! I had the special a bacon wrapped mahi mahi with asparagus and a side salad. Yummy !

    Report
11. S

    Steven

    Salt Lake City

    17 reviews

    vip
    2.0

    17 reviews

    Dined on March 18, 2018

    overall2food2service1ambience1

    I was pretty disappointed in the overall experience. This place needs to accept what it is and stop trying to be something grander. It’s a hotel restaurant in a Holiday Inn. My bad for expecting more, I’ve found some gems before, but this wasn’t one. Service was weak, the chef didn’t even know what was supposed to be with each dish. We had to ask three times for missing items for the meals, and a fourth item was brought to us by the waitress, after what she stated was “the chef finally read the menu and realized what should have been on the plate.” It is a nice facility in a nice hotel. It won’t ever be destination dining. Don’t over reach.

    Report
12. PD

    PDXFoodies

    Portland

    20 reviews

    vip
    3.0

    20 reviews

    Dined on March 10, 2018

    overall3food3service4ambience5

    Located in the lobby of the new Holiday Inn. Food was pretty good for the price. Drinks from the bar are good and nicely priced. Had the pork chop, it lacked seasoning but was still not too bad.

    Report
13. BD

    BraedonD

    Salt Lake City

    1 review

    1.0

    1 review

    Dined on February 14, 2018

    overall1food1service1ambience1

    I made a reservation via OpenTable and got a confirmation email. When I called to confirm my reservation, the representative had no idea who I was. I will never use OpenTable again. Luckily, I was able to find another restaurant.

    Report
14. V

    Valere

    Salt Lake City

    4 reviews

    vip
    4.0

    4 reviews

    Dined on February 10, 2018

    overall4food5service4ambience4

    Good experience, one item on the menu was not anymore available. Very nicely apologize and make us fully respected. Thanks you.

    Report
15. R

    Raysters35

    1 review

    2.0

    1 review

    Dined on February 6, 2018

    overall2food4service3ambience3

    What a disappointment. This was a 1,000 point restaurant I like to find and it seemed good from what I read, but there were barely any reviews anywhere at the time. I took my girlfriend here to celebrate our just getting together because I wanted to find someplace different. We went at dinner time and NO ONE was there. It took a bit to realize it was in a hotel, and a Holiday Inn at that. One woman was running the bar and restaurant. She couldn't find my reservation. I had to pull it up on my phone and she still couldn't find it. I told her I'd call OpenTable right after we left to tell them we were there and to call this place. Luckily, I got a confirmation shortly after we were there. She was great to attend to us, but it's not like she had a choice since we were her only customers. The food was actually quite good. The environment clean and inviting. But I would never plan to come here and plan for it unless you were staying at the hotel. No need to come here for any reason. This was the lowest quality OpenTable restaurant I've ever been to. They just don't seem to even know they are connected with OpenTable.

    Report
16. v

    vinetrab

    Salt Lake City

    64 reviews

    vip
    3.0

    64 reviews

    Dined on December 30, 2017

    overall3food2service3ambience3

    This is a restaurant in the new Holiday Inn. We didn’t know that prior to going. The people are nice but service was slow. The bartender was also the server. The food was more like permafrost and heated up food. It’s one of the few places in town that has a liquor license so we’d go back for drinks but not dinner.

    Report