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Kelseys Restaurant - Ottawa Bank Street, Ottawa, ON

Kelseys Restaurant - Ottawa Bank Street

4.6 (139)
CAN$30 and under
Bar / Lounge / Bottle Service
2206 Bank St, Ottawa, ON K1V 1J6

Make a reservation

A photo of Kelseys Restaurant - Ottawa Bank Street restaurant

Kelseys Restaurant - Ottawa Bank Street

4.6
CAN$30 and under
Bar / Lounge / Bottle Service
Hintonburg

Make a reservation

2 people
7:00 PM
Booked 7 times today

About this restaurant

  • Good for groups
  • Lively
  • Charming
Looking for a delicious dining experience in Ottawa? Kelseys Original Roadhouse is your go-to restaurant destination! We offer a classic roadhouse atmosphere perfect for families, friends, and sports enthusiasts. Enjoy our patio and dive into our mouthwatering menu, featuring signature dishes like our classic Four-Cheese Spinach Dip, juicy double-stacked burgers, and unforgettable chicken wings. With multiple TVs broadcasting the latest sports, you won't miss a minute of the action. Join us every day for daily specials, along with delicious lunch and brunch deals. Whether you're planning a casual lunch, a lively dinner, or a spot to watch the big game, our restaurant in Ottawa has you covered. We pride ourselves on providing a fun, welcoming environment with consistently delicious food. For those days when you can't make it in, enjoy the convenience of our delivery and takeout services. Order your Kelseys favourites online or through our app and bring the roadhouse experience home.

Additional information

  • Neighborhood
    Hintonburg
  • Parking details
    None
  • Additional
    Bar/Lounge, Beer, Cocktails, Counter Seating, Delivery, Full Bar, Late Night, Non-Smoking, Patio/Outdoor Dining, Takeout, Wheelchair Access, Wine
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What 139 people are saying

Kelseys Restaurant - Ottawa Bank Street reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6
4.6 based on recent ratings
  • 4.4Food
  • 4.8Service
  • 4.4Ambience
  • 4.4Value

NoiseModerate

Review summary

AI-generated from verified diner reviews
Kelseys Restaurant on Ottawa Bank Street shines with "delicious food" and "excellent service." Patrons commend the "friendly, attentive staff" and relaxing atmosphere, perfect for celebrations. While experiences are mostly positive, occasional delays and temperature issues have been noted. Overall, it offers "great dining experiences" with noteworthy specials and heartfelt birthday surprises.
139 Reviews
  1. Veronique

    Unspecified1 review

    5.0

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Repas généreux, délicieux et service amical. J’y retournerais sans hésitation

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  2. Janus

    Ottawa3 reviews

    5.0

    Dined on May 3, 2026

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    I had a truly lovely time at Kelseys Restaurant 2 days ago. It was my birthday lunch with 2 dear friends and everything went beautifully. Our server, Aryanna, couldn't have been any better! She was friendly, attentive and accurate in our orders. I don't know how she could have done better (even writing Happy Birthday on the take-home bag of Kelseys fabulous broccoli and cheddar soup I'd ordered for home). And the food was delicious for everyone! The atmosphere was relaxed and only pleasantly busy with no excess noise to block our conversation. Keep it up Kelseys and I'll keep coming back. Oh yes! Thank you for the free birthday desert with lit candle included. A nice surprise.

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  3. Shawn

    Ottawa1 review

    5.0

    Dined on May 1, 2026

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Commentated my special request I’m greatly truly grateful

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  4. Cornelis

    Ottawa3 reviews

    5.0

    Dined on March 21, 2026

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We went to Kelsey's for a birthday. We had reservations and were almost immediately seated. It was quite busy that day, but we didn't really notice it as there was no excessive noise level and the food still arrived at the usual time. The food was served hot and was tasty. The birthday girl received a free dessert. Overall, a great dining experience!

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  5. Angie

    Toronto1 review

    5.0

    Dined on March 20, 2026

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 3
    A good experience. All staff was very friendly especially my server. Very attentive and helpful. The menu provided a variety of choices.

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  6. LUC

    Ottawa1 review

    5.0

    Dined on March 14, 2026

    1. Overall 5
    2. Food 3
    3. Service 5
    4. Ambience 5
    Food could be hotter. I had the beef tenderloin panini sandwich. The beef could be more tender.

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  7. Tanha

    Unspecified1 review

    3.0

    Dined on March 10, 2026

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 5
    All was great but the food...came cold and mashed potatoes and steak were dry very dry

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  8. Stephanie

    Ottawa1 review

    2.0

    Dined on March 3, 2026

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 4
    We had an unfortunately less than ideal experience. Our reservation was for 5:30, and despite having ordered drinks and an appetizer immediately, then ordering our mains before the appetizer came, no food came to us at all until after 6:45. No appetizer either. We were there with our two youngest kids, 3 years-old and 1.5 years-old. We strategically ordered an app right away to make sure we could tied them over until dinner but unfortunately nothing came and nothing was communicated until the main courses came late with an apology. But by then the meltdowns were already happening for both kids. I don’t really understand what happened or why - it didn’t seem that busy, but I’m assuming something must have not been going well for things to be that slow. Maybe due to the experience, but my balsamic chicken was not good either. Not like I remember at all. Disappointing, but we had high hopes for a rare night out with the kids.

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  9. Karen

    Atlantic Canada3 reviews

    4.0

    Dined on February 27, 2026

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5
    Haven't been in years, reliable lunch spot. Good food !

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  10. Rosemary

    Montreal1 review

    5.0

    Dined on February 15, 2026

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    We went on Feb. 15 to take advantage of the Valentine Special, composed of shared appetizer, steak dinner, and shared dessert for $55.. Must say we were very impressed overall; everything was good. Steaks were nicely done, service excellent. Will take advantage of the next holiday special; it is excellent value. Thanks Kelseys'

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Additional information

  • Neighborhood
    Hintonburg
  • Parking details
    None
  • Additional
    Bar/Lounge, Beer, Cocktails, Counter Seating, Delivery, Full Bar, Late Night, Non-Smoking, Patio/Outdoor Dining, Takeout, Wheelchair Access, Wine
Gift card

Gift card

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FAQs

Yes, Kelseys can be a solid pick for a casual date night. Guests often praise the food, attentive servers, and quieter lunch/evening service on non-peak nights. The menu offers shareable starters (Four‑Cheese Spinach Dip), steaks, and cocktails ideal for a date, and there's a patio for warmer evenings. Note some guests report occasional loud nights and busy holiday evenings, so consider a weekday or an early reservation for a more relaxed atmosphere.

Portions are generally generous. Multiple guests mention good quantity and satisfying plates, burgers are double‑stacked, pan nachos come as half/full pans, and main entrées (steaks, pasta, bowls) are described as filling. Kids’ meals are appropriately sized for children. If you prefer lighter portions, many starters and half‑size lunch/brunch options are available.

Kelseys - Ottawa Bank Street is open daily with hours listed by the owner: Mon–Wed and Sun 11:00 am–10:00 pm; Thu–Sat 11:00 am–11:00 pm. For holidays or special events, hours may vary, so call ahead or check their online listing before you go.

Yes, Kelseys is family-friendly and welcomes groups and children; the menu includes a dedicated Kids section and many guests report family celebrations and children dining comfortably. Accessibility details aren’t specified in the provided info, so if you need accessible seating or specific accommodations, call ahead and the team can confirm and prepare.

For a quieter experience, weekday lunches or early dinners are your best bet, several guests describe peaceful lunchtime visits and prompt service. Evenings, weekends, and holidays (e.g., Valentine’s or nights with large sports groups) can be busy and louder. If you want a calmer night, aim for an early weekday reservation or a weekday lunch.

Kelseys offers typical roadhouse seating plus a patio and can host private parties. Guests mention enjoying the patio and the restaurant states it allows private parties, so larger groups are accommodated. If you need a private room or a specific seating area, call the restaurant when booking to confirm availability and any setup needs.

Kelseys delivers a classic roadhouse vibe, casual, lively, and family-friendly with multiple TVs for sports. Many guests describe comfortable seating and upbeat service; some note it can get loud during busy nights or when groups are present. Overall it’s warm and energetic, great for casual dinners, game nights, and family celebrations.

Casual dress, the restaurant lists a casual dress code, fitting the relaxed roadhouse atmosphere. Comfortable, smart-casual attire is appropriate whether you’re coming for lunch, dinner, or drinks.

Yes, you can request seating preferences, celebrate special occasions, or discuss dietary needs when booking. The restaurant accepts reservations and private parties. Note: a few guests reported reservation requests weren’t always acknowledged, so it’s a good idea to call to confirm any special requests in advance.

Busiest: weekend evenings, holidays, and nights with big sports or group bookings, guests report loud, busy evenings. Quietest: weekday lunches and early dinners tend to be calmer, with several guests noting a pleasant, quieter lunch experience. For the most relaxed visit, aim for weekday midday or early weekday evenings.

Weekdays (Tuesday–Thursday) are often the best bet for a quieter experience and prompt service, many guests praise weekday lunches. If you want a lively night with specials or game-watching, Friday or Saturday evenings work well. For special holiday promotions, check ahead and reserve early.

Yes, Kelseys is part of the Kelseys Original Roadhouse chain and operates multiple locations. The owner description references the broader Kelseys brand and its signature roadhouse concept, so this location is one of several in the chain.

Yes, the restaurant accepts private parties and hosts group celebrations. Guests have used the space for birthdays and graduations, and the owner notes the venue is suitable for casual group events. Call ahead to discuss room setup, menu options, and availability for private dining or larger bookings.

The provided hours show daily opening times (Mon–Sun) and the owner mentions daily specials, implying regular daily service. However, specific public holiday hours aren’t listed, so it’s best to call the restaurant or check their website/social pages for holiday hours and special event listings.

Yes, Kelseys has a patio that guests enjoy in warmer months. The owner highlights the patio as part of the roadhouse experience, so outdoor dining is available when weather permits. If you want patio seating, mention it when booking as it can be popular on pleasant days.

How FAQ content is generated

  1. Home
  2. Canada
  3. Ottawa
  4. Ottawa
  5. Hintonburg

Make a reservation

A photo of Kelseys Restaurant - Ottawa Bank Street restaurant

Kelseys Restaurant - Ottawa Bank Street

4.6
CAN$30 and under
Bar / Lounge / Bottle Service
Hintonburg

Make a reservation

2 people
7:00 PM
Booked 7 times today
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