Landry's Seafood House - Katy
We made reservations for 6 at 7pm. We get seated at 7:15 which was fine with everything going on. This is our first time coming here and really love seafood and was excited to try something new. We ordered our food, starters and drinks by 7:30. By 7:50 we get our starters and by 8pm we get out drinks. By 8:55 our food comes out and not even hot and the Chilean Sea Bass wasn't even cooked, the Red Snapper was over cooked the seafood platter was not hot either. The only thing we had that was decent was the Calamari and drinks. Come to find out they were severely under staff and they apparently are like that every Saturday to the point where the manager has to be in the back to cook the food and deal with customers which explains why it took so long to get food and why the waiters and waitresses were able to stand around for long periods of time. This was not the experience we'd hoped for and would've loved a different one. Maybe when they get staffed properly we can have a do over. My heart truly goes out to the staff and that manager because with a company this magnitude they should not function like this every weekend as the staff says.
Took 15 minutes for someone to offer water and acknowledge we were even there after we were seated. We didn’t get the water until 20 minutes later and they had to be reminded. They were out of the appetizer I ordered, then what ordered instead was over fried. They were out of the drink I order, then they were out of the topping for the entree I ordered. I understand, we came late. My husband works weird hours and this was our only available time together and we wanted to spend it with a nice dinner for our anniversary. We reserved for 9pm which I thought would be better than directly before close. I guess if I’m going to be inconvenienced in such a way they could have offered something more than a verbal apology for the inconvenience. We got nothing other than a “sorry for the inconvenience, have a nice night”. No compensated appetizer, drink, nothing but I paid full price for the stuff they were out of and a ruined anniversary dinner. I probably won’t return.
Service was horrible. Appetizer delayed twice, waiter seemed confused. Food was subpar. Ordered blackened snapper with pontchartrain sauce. Tasted like tilapia with cream of mushroom sauce.
Setting a reservation was easy enough. Service was kinda poor. Took some time after being seated before anyone showed up, even then we only say her a small handful of times. Drinks got refilled once. We said from the beginning we were going to want a creme brûlée and after it came time to get it, we reminded the server of it and we were told it’ll be done in a few minutes. Those few minutes later, we were told they were out... we sat down on a Friday at 6pm. How can you be out?? And it wasn’t busy at all. For the price, it wasn’t a great value. Granted it was a fried platter, it all kinda tasted the same. Aaaand to top it off, we were still charged for the dessert and didn’t get any. Bill was fixed but you’re not pulling a smooth on me. Maybe a one off bad visit but that was your chance Landry’s. I’d rather go to Pappadeaux’s or Babin’s.
Food was great. Loved the calamari. Short on waitress staff.not sure if it was social distancing but overall we will be back
A group of us went to Landry's in Katy to celebrate New Year's Eve because our original plans fell through. While the restaurant was busy, it wasn't crowded so there is no reason for the issues we had.
The first issue we had was with the waiter Todd. He wasn't friendly, he totally acted like he didn't want to be there, he wasn't tentative. We had to ask another waiter to find him. He forgot our appetizer, never came by to see how the food was. He's service or lack thereof was highly disappointing.
All the food that was brought out, was cold, lacked flavor, and was very disappointing besides the filet I had. While mine was cold and lacked flavor, it was very tender to the point where I used a regular dinner knife to cut it.
The fried calamari was cold and tasted bad. We didn't eat it and yet when Todd came by he never asked if anything was wrong with the dish considering how little we ate of it.
The salads that were brought out, could barely be called a salad. When some of our friends said they didn't want a salad, you could tell that annoyed him...which is odd.
Overall for our first time going here, it was very disappointing and we won't be back.
The only good thing was the drinks from the bar were good.
Came in from out of State been several years since we dined at Landry’s, Food was very disappointing. Bland, fillers and cold. Service great.
Our 3 course Holiday Dinner was excellent. Would highly recommend.
Great experience! Miss Victoria was a great server & took excellent care of us.
I thought the price of meals was more than the quality.
Excellent food for lunch as always. Please was not crowded at all. Very easy to have a conversation.
The service was pretty terrible. Greet and drinks were late. 1 drink was spilled on a guest of mine. GM and staff seemed unapologetic. Server was new but no helped her. 1 entree was delivered cold and the gumbo tasted scorched. GM offered desserts but we declined.
Our waitress was great. Great attitude and patient with my father in law who talks to much.
Service was outstanding. Turkey could have been a little more moist. Mashed potatoes were good. Can't comment on the stuffing or green beans since I've never liked them anyway.
We were treated to an amazing Thanksgiving meal at a more than fair price! We had our son in from Mississippi. He wanted a hamburger and we enjoyed a traditional turkey meal! Desserts were excellent as well!
We always enjoy our meals at Landry's Seafood House.
Enjoyed the food. Service was good. Bath rooms old and outdated. Not the cleanest.
Entrees were great. The banana's foster was not freshly made and showed. Crepe was not completely done and bananas were cold
Salmon was excellent, waitress was attentive. WIll return
Great dining experience. Very nice atmosphere. Two thumbs up!!
Food and ambience were excellent! My husband and I decided to have an impromptu dinner and we craved seafood that night. Landry's did not disappoint.
Great food, excellent service. Waiter deserves a raise. Very enjoyable time.
Was not bad but not impressed.
Would not go back.
Not even in the same ballpark as the grotto...
I have visited this restaurant for years and this visit the food and service was outstanding as always, however, the Astros game had a lot of very loud patrons which made it extremely difficult to hear or have a conversation. I just picked the wrong night to dine out.
Fabulous staff. Very attentive. Food was great, well prepared.
We went there for lunch. Generous helpings of our orders and great personalized service. I had been having a craving for crawfish and the crawfish etouffee certainly satisfied that itch. We were there about 1:30, early for our reservation, but no problem seating us. Very observant of the COVID guidelines.
Great food, amazing service. Was a perfect evening. Can’t wait until we can go back.
Great dinner. I appreciate the extension of the rewards expiration due to COVID-19.
Thanks for the reminders to use my awards before they expired. We haven't been to the Katy location in a very long time. Our experience exceeded our expectations. Much appreciated.
Great menu choices, all well prepared; will become a more frequent customer.
Great food and wonderful service.
One of most enjoyable meal since beginning of Pandemic. Aroma of the garlic bread and the soft freshness on the first bite was divine. Chilled crisp wedge iceberg salad was perfect. The plate of fish was served perfectly warm and scrumptious. Although, the side of rice was a bit hard.
Only disappointment was Creme Brûlée, they forgot the fruit and the portion was small and over priced.
Have eaten here several times and the service and food are usually quite good but was disappointed in this trip. Started off with the hostesses losing us off the list to be seated. Then the server was more interested in idle chit chat with another table then serving his other table. Asked for salt and pepper and never came. Food was slow in arriving and then my wife's Oysters Rockfellar had been left under the heat lamps to long and dried out. Hopefully just a bad night cause we do enjoy this establishment.
Our server, Timothy, was the BEST! Timely, friendly with all of our age groups.....made the whole experience special!
We had a wonderful time. The food was delicious, and the service was great. We will definitely be back.
The meals, cocktails, and service was exceptional, as expected from a Landry establishment. My biggest complaint for this experience, the Katy location was EXTREMLY noisy and loud, as this was my first visit to the Katy location, and never had this issue with the Woodlands location. I think I will drive the extra miles just for a much more couples, adult, high end experience.
Went to celebrate an anniversary. We had the blackened redfish and the snapper, with house salads. Both were very good.
Happy hour prices only good if you sit at the bar. This guideline is the very last thing printed on their menu so you know it gets overlooked. Includes Saturday so I guess that something.
Overall the experience was pleasant but would expect more WOW from the Landry’s original.
We had a great evening. Service was fantastic, timely and the food was great. They were very flexible to accommodate our special requests.
Food quality is great, deserts was not fresh. Ordered tea and they brought the wrong one and did not take it out of The bill
The restaurant was quiet and very clean. The food was not up to expectations - my fettuccini alfredo was not as "from scratch" as expected for a $20+ meal. The bananas foster had a crepe that lacked flavor and a very off the shelf Hershey's syrup tasting chocolate sauce.
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Landry's Seafood House - Katy is rated 4.1 stars by 232 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.