P.F. Chang's - Willowbrook - Houston

4.3
32 Reviews
$30 and under
Asian
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.
What 32 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on all time ratings
4.4
food
4.3
service
4.2
ambience
4.1
value
Noise · Moderate
80% of people would recommend it to a friend
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OT
vipOpenTable Diner
Houston
12 reviews
Dined 6 days ago
Overall5food5service5ambience5

Fantastic service and delicious food

OT
OpenTable Diner
Houston
1 review
Dined on April 16, 2019
Overall5food5service5ambience5

Great experience

LZ
vipLeaZ
Houston
36 reviews
Dined on April 14, 2019
Overall5food5service3ambience5

As always the food was delicious. There is so much that I always bring home enough to last for at least three more meals.

OT
OpenTable Diner
Houston
3 reviews
Dined on April 6, 2019
Overall5food5service5ambience5

Overall great experience.

M
vipMike
Houston
7 reviews
Dined on April 4, 2019
Overall5food5service5ambience4

Our server was very good. Food was great. Overall a fantastic experience.

D
vipDanielle
Houston
4 reviews
Dined on March 16, 2019
Overall2food2service2ambience2

Not what it used to be...

P.F. Chang's - Willowbrook - Houston
Responded on April 9, 2019

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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OT
OpenTable Diner
Houston
3 reviews
Dined on February 28, 2019
Overall5food5service5ambience5

Date night with the boo bear!
Loved our waitress Perla ! She was so sweet and had good recommendations. We had a good time and tons of food for such a great price. Love this place!

c
charlotteo
Houston
1 review
Dined on February 20, 2019
Overall2food4service2ambience3

Have been to this location many times. In the last several months, the service has gone way down. First, they had on record of our reservation. Our drinks took too long to arrive at the table. Then our food was delivered with the appetizer, but part of the entree order was not there - food arrived after everyone else was almost through eating. Most disappointing as this was a birthday celebration.

P.F. Chang's - Willowbrook - Houston
Responded on March 3, 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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OT
OpenTable Diner
San Francisco
8 reviews
Dined on February 19, 2019
Overall3food4service3ambience3

Host staff was less than hospitable and didn’t take my reservation, causing a no show on the open table app. Food was good, service was good. A waitstaff member spilled sauce in my brother and was apologetic and cleaned the mess promptly. Over all experience was ok... when the host staff are not hospitable this sets the whole experience off on the wrong foot. A smile and greeting go a long way with me, especially from a 17 year old hostess.

P.F. Chang's - Willowbrook - Houston
Responded on March 3, 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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KR
vipKatherineR
Houston
13 reviews
Dined on February 11, 2019
Overall1food1service1ambience1

We made a reservation and in spite of arriving a few minutes prior to the reservation time we were told the wait would be 30 minutes. I've never experienced having a reservation made on opentable and it not be recognized upon arrival. I doubt we'll ever go back.

P.F. Chang's - Willowbrook - Houston
Responded on February 18, 2019

Thanks for sharing this feedback with us. We will ensure that we pass this along to our team. We would love to get some additional detail from you. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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OT
OpenTable Diner
Houston
1 review
Dined on February 8, 2019
Overall3food4service3ambience3

Food was good. Bartender and waiter were very slow tables were very cramped. Not really meant for 4 people.

OT
OpenTable Diner
San Antonio
5 reviews
Dined on January 26, 2019
Overall4food5service5ambience4

I personally did not like my meal but it was well cooked, I just ordered the wrong thing. Had a great time.

OT
OpenTable Diner
Houston
6 reviews
Dined on January 15, 2019
Overall5food5service3ambience5

Late evening business dinner...this location rarely disappoints.

OT
OpenTable Diner
New Orleans
9 reviews
Dined on January 11, 2019
Overall5food5service5ambience5

It was GREAT!!! I loved it.

D
vipDemoya
Houston
20 reviews
Dined on January 10, 2019
Overall5food5service5ambience5

The customer service was above and beyond!!!! The waiter was amazing as was the manager. I will definitely be going back.

D
Dani
1 review
Dined on January 8, 2019
Overall2food3service1ambience1

I made a reservation for my mom because she wanted to dine there for her 60th milestone birthday. We checked in with the hostess and were seated promptly. Looking around the restaurant, it was a fair night, but not super busy. Our waitress, Tanya, came up to the table but immediately I could sense she was not in a good mood or didn't feel like being there. My mom ordered a glass of wine and water. We sat there probably about 10 minutes waiting on her glass of wine. Tanya came back and took our order. The food came out within in 30 minutes and was hot when it arrived. Tanya checked on us once after 15 minutes of getting our food and refilled our water. She never asked if my mom wanted another wine glass. After that we were never offered dessert or anything. My mom no longer wanted to stay so we paid and got dessert elsewhere. The waitress was not engaging and did not look happy. So, I won't be back for awhile...kind of disappointing as it put a downer on my moms 60th birthday.

P.F. Chang's - Willowbrook - Houston
Responded on January 17, 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’d love to hear about your visit so we can get it right next time. Could you send us a private note with more information about your visit and contact information and our team will reach out to you. Thanks!

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OT
OpenTable Diner
Houston
2 reviews
Dined on December 30, 2018
Overall5food5service5ambience5

Food was amazing! Waitress accidentally brought out the wrong appetizer and forgot a side dish but immediately made it right. Will definitely be dining there again!

OT
OpenTable Diner
Cleveland
3 reviews
Dined on December 26, 2018
Overall5food4service5ambience4

Excellent food, good service!

KL
KimL
Houston
3 reviews
Dined on December 21, 2018
Overall5food5service5ambience5

Food and service were great.

f
vipfinewineplease
Houston
57 reviews
Dined on November 23, 2018
Overall4food4service4ambience4

For a while we found PF to have dropped off in flavor, taste and service but PF Chang's has managed to re-invent and add to their menu options and still stay true to it's origins. You can now have sushi and other Asian options outside of Chinese food which makes everyone in our group happy. Our favorite Chinese dishes are still on the menu and the service is very good. The wine options are excellent and above par for a Chinese restaurant. Always a bonus! Kids are welcome and most of the tables are a nice size so you don't feel crowded. We did find the pitch black parking lot to be uncomfortable.... it seems the lights were still on the old time zone. All in all I feel this PF Chang's has revived the menu and the food is better.

F
Fair
Houston
10 reviews
Dined on November 18, 2018
Overall4food2service4ambience4

I got the shrimp and lobster sauce. It was ok. Kinda bland. But others seem to enjoy theirs fairly well. My biggest problem is how unhealthy the options are and I really cannot figure out why. I loosely - sometimes strictly - follow WeightWatchers - and other than soup - everything is pretty much my whol day’s allotment or more. How can unbreaded shrimp be 20+ points? Shrimp themselves are 0 as us chicken breast. But most entrees here are well over my 23 daily points. The shrimp and lobster was only 9. Plus the rice. And it was just ok. For my whole day’s points I’d rather eat elsewhere. That is why we seldom eat here anymore. Just terribly unhealthy. FYI - Panda Express is better point wise!! Who woulda thought a fast food place could be healthier. Of course it doesn’t taste as good but......

MK
MaryK
1 review
Dined on November 17, 2018
Overall5food5service5ambience5

I have always enjoyed dining there. Meme was our waitress and the service was outstanding. If I could I'd eat there once a week.

TR
TimR
Houston
19 reviews
Dined on October 31, 2018
Overall5food5service5ambience5

We are in the bar tonight. Happy hour prices were I. Effect and the choices were great. Dumplings, lettuce wraps, egg rolls. Yum. I’m going back soon

SK
vipSteveK
Dallas
28 reviews
Dined on October 29, 2018
Overall3food3service5ambience3

Disappointing, did not get points credit.

MJ
MarkJ
Houston
4 reviews
Dined on October 26, 2018
Overall5food5service5ambience5

Been here several times over the last 5 years. Never disappoints.

CR
vipCareyR
Las Vegas
4 reviews
Dined on October 20, 2018
Overall1food1service1ambience1

We got there and they said an hour. We left! I guess they didn’t download reservations from open table.

RE
vipRENAM
Houston
15 reviews
Dined on October 18, 2018
Overall5food5service5ambience4

Our waitress, Meme, was superb.

P.F. Chang's - Willowbrook - Houston
Responded on October 30, 2018

Thanks! We’ll share this with our team! Hope to see you soon!

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F
Foodie2
Las Vegas
3 reviews
Dined on October 17, 2018
Overall2food4service1ambience3

Service was terrible.

AZ
AmyZ
Houston
1 review
Dined on October 5, 2018
Overall2food2service4ambience4

the mongolian beef was overcooked and had very little sauce. The chicken dish also had very little sauce. Not impressed.

SC
StacyC
1 review
Dined on October 4, 2018
Overall5food5service5ambience5

I've been to most of the PF changs around Houston and the food here was the best out of all. We arrived at 7pm and were promptly sat at the booth we requested in the special notes section of the reservation. Service was good and the bottle of wine we ordered was really nice.

L
vipLovingperfection
Houston
1 review
Dined on September 24, 2018
Overall5food5service5ambience5

Great service and food

TW
ThomasW
Houston
4 reviews
Dined on September 14, 2018
Overall3food3service2ambience1

Our dinner order was lost in the kitchen. We waited 30 minutes plus before the waiter discovered we did not receive our order. It took another 30 plus minutes for the waiter to tell us it would be out soon. We got discussed and left the table . I spoke to the general manager about what happened. He could care less and said thing happen from time to time, sorry. Never again !!

FAQs

You can order delivery directly from P.F. Chang's - Willowbrook - Houston using the Order Online button. P.F. Chang's - Willowbrook - Houston also offers takeout which you can order by calling the restaurant at (281) 571-4050.

P.F. Chang's - Willowbrook - Houston is rated 4.3 stars by 32 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.