Rainforest Cafe - Katy Mills

3.9
151 Reviews
$30 and under
American
Part adventure, part restaurant and wholly entertaining for the entire family, the Rainforest Cafe captures the magic of a real tropical rainforest with its cascading waterfalls, lush vegetation, animatronic wildlife, and simulated rainstorms.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Screening
  • Sick staff prohibited in the workplace
What 151 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
3.8
food
3.8
service
4.3
ambience
3.7
value
Noise · Moderate
81% of people would recommend it to a friend
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S
Spots
1 review
Dined on February 20, 2021
Overall5food5service5ambience5

Very cool but also pretty expensive. We sat next to either a leopard or cheetah, we couldn’t tell which, because we are not zoologists.

T
Timmy
1 review
Dined on February 13, 2021
Overall2food3service1ambience4

The food was decent, but you are definitely paying for the scenery. I believe our waiter was fairly new. He tried his best but it took about 40 minutes for me to settle my check due to it taking a while to actually get to me and then I was charged on my debit card incorrectly (the amount I was charged did not match my bill).

S
Sherbet
1 review
Dined on February 13, 2021
Overall5food5service5ambience3

The temperature in the restaurant was colder than the mall area. Other than that everything was awesome. Great service, quick seating, and the hospitality was above and beyond.

MS
MaryjaneS
1 review
Dined on February 8, 2021
Overall5food5service5ambience5

The dessert is amazing . Presentation and all. The food was perfectly seasoned .

EN
EmilyN
1 review
Dined on February 7, 2021
Overall4food5service2ambience4

We got sat right next to the big Golden fountain in the back. It was extremely loud so we were pretty much having to yell to talk to each other. Also the waiter was good but took a while to get back to us.

K
Kimberly
1 review
Dined on February 6, 2021
Overall4food4service4ambience4

We checked in and were seated right away. It wasn't too busy because of Covid. Our waiter was friendly and helpful. The food came out fairly quickly as did our bar drinks. I love the ambiance of the rain and thunder.

J
Jpfjpfjpf
1 review
Dined on January 31, 2021
Overall1food1service1ambience3

Not worth the money at all. I won’t go back. Also the site allowed me to make a reservation for a time when they weren’t even open. I had no idea until I showed up and everything was still closed.

JR
JohnR
1 review
Dined on January 29, 2021
Overall4food4service5ambience4

Special thanks to staff for accommodating a special request

RF
RebeccaF
1 review
Dined on January 23, 2021
Overall5food5service5ambience5

It was for my daughters birthday she had a blast.

OT
vipOpenTable Diner
Seattle
3 reviews
Dined on January 17, 2021
Overall4food4service5ambience5

Food was slow to come out, although it was an off peak time, and very few people in the restaurant. Our server, Frank, did the best that he could to be helpful.

OT
OpenTable Diner
1 review
Dined on January 7, 2021
Overall5food5service5ambience5

Been a while since I’ve been and let me tell ya I was way impressed!!

OT
OpenTable Diner
Houston
1 review
Dined on January 1, 2021
Overall2food3service3ambience3

The food is overpriced significantly from when we visited last. The menu was extremely limited from our last visit. The staff although very good was severely understaffed, especially for a Holiday...we waited 90 minutes after ordering our food. We had a party of 8 and we’re celebrating a birthday. I will not return anytime soon. Today’s experience was a fraction of what we have come to expect from Rain Forest Cafe.

JS
JimenaS
New England
1 review
Dined on December 21, 2020
Overall1food3service1ambience4

Terrible service, the waitress was very rude and not nice at all. We literally had to beg her to take our order

DS
DinSha
1 review
Dined on December 20, 2020
Overall4food4service4ambience4

The reduced menu is not really good. It's very basic.

DM
DebbieM
1 review
Dined on December 19, 2020
Overall3food2service4ambience5

Atmosphere is great. Food is over priced and wouldn’t recommend food but it is great place for kids who don’t care as much about food. My sons pizza looked like a frozen kids dinner from a grocery store but he could care less!

DB
DavidB
1 review
Dined on December 19, 2020
Overall3food4service4ambience4

The food was good and the service was nice. Only bad thing is that they let someone take an item we accidentally left behind. Can’t fault the restaurant too much but a lost and found area would’ve been nice. Other than that, we’ll eat there again for sure.

YT
YasmineT
1 review
Dined on December 13, 2020
Overall1food1service1ambience1

Burgers was undercooked servers was rude, drinks was nasty

OT
OpenTable Diner
1 review
Dined on December 13, 2020
Overall1food2service1ambience2

We got their and told them we had a reso then we were told we had to get in line. Then another guest walked up and said oh we have a reso and she said ok I’ll get you the next table. Finally after being seated 20 minutes later. We order drinks and appetizers we ended up waiting 40 minutes for our appetizers. Then when we ordered our actual meal that took forever as well. When our food finally arrived we asked for simple things like B&B plates, salt, ketchup and my husband was missing part of his order. We never received the B&B plates and didn’t get the salt or ketchup until we were done eating. We were their celebrating my birthday after everything else that had happened I didn’t even want any dessert. I don’t think I will ever go back.

PC
PaulC
1 review
Dined on December 4, 2020
Overall3food3service3ambience4

Server was nice and polite, took too long to get drinks. Appetizers took forever, came out 2 mins before the main meal. Refills on drinks took 10mins. Strange because the restaurant didn’t have more than 6 occupied tables while we were there. I was disappointed in the service provided. Never saw the manager.

ER
ERICAG
New Orleans
1 review
Dined on December 2, 2020
Overall5food4service5ambience5

GREAT OVERALL EXPERIENCE. MY KIDS LOVED IT. WAITER WAS VERY ATTENTIVE

OT
OpenTable Diner
1 review
Dined on November 24, 2020
Overall5food4service5ambience5

Great venue.

JH
JamesH
Houston
1 review
Dined on November 24, 2020
Overall4food5service1ambience5

No one was available at the front desk when we entered. The waiter led us to the table. Then he disappeared. The restaurant was empty and their were a number of waiters. The waiter repeatedly disappeared. After we were given the check, poof he vanished yet again. I got and walked around looking for him. I asked a few employees if they could ask him to complete the transaction. One busboy listened to me attentively and said okay, he would find him. However, he waited until he completed cleaning the table he was working on, despite the fact that all of the other tables were clean and no one was waiting for a table. Though well overstaffed, the employees showed no sense of urgency and were quite lethargic.

OT
vipOpenTable Diner
Miami
2 reviews
Dined on November 22, 2020
Overall5food4service3ambience5

Kids birthday

SD
SarahD
Houston
1 review
Dined on November 21, 2020
Overall5food5service5ambience5

Great service and amazing atmosphere. A neat experience!

CD
ConnieD
1 review
Dined on November 1, 2020
Overall5food5service5ambience5

We enjoyed it. Took our 2 grandsons as they have never been ages 3 & 4 . The overall experience was very good.. and their reactions were just what we were expecting. The food is good as well, but you are paying for the experience. we will go again for sure. Service was fantastic, staff was very polite and friendly. Restrooms were clean.

OT
OpenTable Diner
1 review
Dined on October 24, 2020
Overall5food5service5ambience5

We celebrated our 5 year olds Birthday, she loves the rainforest and had a great experience and memories made here this evening. We will definitely be coming back and would highly recommend for special occasions.

OT
OpenTable Diner
1 review
Dined on October 16, 2020
Overall5food5service5ambience5

Our waiter was awesome! He took time to talk to all of us and provided his own recommendations as well as interacted with the kids making us feel welcomed. Great experience overall!

k
kevinl
Houston
4 reviews
Dined on October 10, 2020
Overall1food1service2ambience2

Food quality was poor, service was fair, long wait for food, just not a good value or experience

KC
KerriC
1 review
Dined on October 10, 2020
Overall5food5service4ambience5

Rainforest is always a fun experience and our waiter went above and beyond.
I mentioned I was Landry’s member 2 times. When we arrived and at register when buying a toy .... manager told me he’d have to get number from me later .... and then of course didn’t .... thought that was odd ....

DI
DIannaLynnR
1 review
Dined on October 3, 2020
Overall3food4service4ambience4

We are Landry members, went to celebrate daughters birthday was told either the volcano or cupcake were included but at end we were charged $17 for volcano and was told it was a misunderstanding. Very disappointed

JR
JaniceR
Houston
2 reviews
Dined on September 30, 2020
Overall4food3service3ambience4

The Cafe is very nice to see and admire and extremely family oriented. The food tastes ok but the prices are the biggest downfall in my opinion. Three fish tacos for $18 is quite overpriced. And $10 for a small frozen lime margarita is outrageous. I recommend to visit once but not an affordable place for families on a regular basis.

C
Chiquitita
1 review
Dined on September 29, 2020
Overall5food5service5ambience5

We had a great experience at RFC. Went to celebrate our son's 5th bday. He loves this resto. Food tastes great! Service is awesome! And we felt safe during this covid time. Restrooms are clean and whole place seems clean. There were only three tables occupied when we came and we are spaced far apart.

TB
TaraB
1 review
Dined on September 28, 2020
Overall3food3service3ambience5

We were the only table in the restaurant and still didn't have an attentive server.

v
velcro1
1 review
Dined on September 23, 2020
Overall5food5service5ambience5

food was better than expected, service was acceptable, manger was was very friendly and helpful.

OT
OpenTable Diner
Houston
1 review
Dined on September 12, 2020
Overall5food5service2ambience5

Aniversario dinner

Report
KO
KassandraO
Houston
1 review
Dined on September 12, 2020
Overall5food5service5ambience5

Had a great time here, was a little nervous about it being inside a mall - but the experience was just as good as going to a stand alone Rainforest Cafe location. The staff were all absolutely remarkable and were excellent in all ways.

LD
LourencoD
1 review
Dined on September 6, 2020
Overall5food5service5ambience5

It was good to see rainforest cafe again I haven’t been there since a kid it was very familiar I loved it.

D
David
Houston
1 review
Dined on August 28, 2020
Overall3food4service2ambience5

Slow service. Took about 45 minutes to get our food even though there were lots of empty tables. The server was inattentive. Had to track him down to get drink refills. They reduced their menu selection considerably, probably due to Covid. No desire to return to this place anytime soon.

KA
KAREND
Houston
9 reviews
Dined on August 17, 2020
Overall4food5service5ambience5

Great place for kids. Very good service.

JA
JorgeA
Houston
1 review
Dined on August 15, 2020
Overall4food4service5ambience4

Fantastic place to celebrate a kid's birthday. My daughter enjoyed!

FAQs

You can order delivery directly from Rainforest Cafe - Katy Mills using the Order Online button.

Rainforest Cafe - Katy Mills is rated 3.9 stars by 151 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.