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Sugar Factory American Brasserie - Theatre Box

Name: Sugar Factory American Brasserie - Theatre Box
Address: 701 Fifth Ave., San Diego, CA, United States, 92101
Telephone: (619) 814-2225
Price range: $31 to $50
Rating: 3.4

3.4

2331 Reviews

$31 to $50

American

Top Tags:

Sugar Factory is known the world over for its celebrity-endorsed Couture Pops, which have turned sweets into the latest designer accessory. We now have locations in some of the world’s most cosmopolitan cities, including Las Vegas, New York City, Bahrain, Chicago, Miami, Dubai, Orlando and Manila. Iconic superstars including Kylie Jenner, Kendall Jenner, Britney Spears, Drake, Nicole Scherzinger, Kim Kardashian, Eva Longoria and Rupert Grint are just a few of the celebrities who have either endorsed or have been spotted with the sparkly lollipops. Sugar Factory’s loyal celebrity following has received widespread media attention from People Magazine, the Daily Mail, US Weekly, Entertainment Tonight, Extra and more.

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Party Size

2 people

DateTime

Jun 25, 2022

June 2022

Sun

Mon

Tue

Wed

Thu

Fri

Sat

7:00 PM

Booked 49 times today

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Private dining

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Additional information

Dining style
Casual Dining
Cuisines
American
Hours of operation
Lunch Daily 12:00 pm–4:45 pm Dinner Mon–Thu, Sun 5:00 pm–10:00 pm Fri, Sat 5:00 pm–11:00 pm
Phone number
(619) 814-2225
Website
http://theatrebox.com/
Payment options
AMEX, Discover, MasterCard, Visa
Dress code
Business Casual
Private party facilities
Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more.
Private party contact
our Events Department: (877) 915-3903

Location
701 Fifth Ave. San Diego, CA 92101
Neighborhood
Downtown / Gaslamp
Parking details
Street Parking
Additional
Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Indoor Fireplace, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Takeout, Wheelchair Access, Wine

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Offers

Happy Hour
Multiple dates available
Mon - Fri - 12:00 PM - 4:00 PM
50% off all alcoholic drinks ( Beer, wine, cocktails, liquor ) 50% off appetizers (excluding the sampler and rainbow sliders)

Popular dishes

Basket of Fries$8.00
Delicious and fried to perfection
Guacamole$12.00
House made tortilla chips
Buttermilk Onion Rings$12.00
Chipotle mayo dipping sauce
Chicken Fingers$13.00
Crispy chicken served with classic ranch sauce
Fried Macaroni & Cheese Pops$16.00
Homemade macaroni and cheese, breaded and deep fried, served with creamy marinara basil sauce
Quesadillas$15.00
Street quesadillas, Oaxaca cheese, guacamole, and pico de gallo
Buffalo Chicken Wings$15.00
Tossed in buffalo sauce, topped with green onions, celery sticks and served with ranch dressing
Meatballs$15.00
Housemade Italian meatballs, baked and simmered in marinara sauce, topped with shaved Parmesan and toasted breadcrumbs
House Made Spinach Artichoke Dip$16.00
Melted mozzarella and Parmesan cheese, served with warm tortilla chips
Beer Battered Calamari$17.00
Served with marinara sauce
Popcorn Shrimp$17.00
Delicately battered shrimp served with marinara sauce
Grilled Mini Burgers$18.00
Three angus sliders, pickles and melted American cheese on a toasted brioche roll topped with sugar factory's special sauce
Sugar Factory Rainbow Sliders*$25.00
Our classic cheese burgers served on colorful buns with American cheese, pickles, crispy onions, and our signature sauce. Accompanied by a complimentary duck to take home
Sampler Platter$28.00
Buttermilk onion rings, crispy chicken fingers, buffalo wings, and mac & cheese pops, served with dipping sauces

Soups & Salads

Tomato Bisque$9.00
Creamy tomato soup, served with garlic parmesan toast
Classic French Onion$13.00
Rich beef broth, caramelized onions, and a Swiss cheese crouton
Mixed Greens Salad$12.00
Red onions, basil, tomatoes, cucumbers with balsamic vinaigrette
Caesar Salad$14.00
Romaine hearts, shaved parmesan cheese, brioche croutons, parmesan crostini with creamy caesar dressing
Chopped Salad$14.00
Romaine lettuce tossed with diced tomatoes, cucumbers, celery, avocado, white beans, cheddar cheese, basil, herbed croutons, lemon vinaigrette
Chinese Chicken Salad$20.00
Shredded cabbage, julienned carrots, water chestnuts, green onions, basil, toasted sesame seeds, roasted peanuts, cilantro, and crispy wontons with ginger sesame dressing
Pan Roasted Salmon Salad*$28.00
Slowly cooked Ora King salmon filet, cooked medium, chopped romaine hearts, avocado, mango, cucumbers, roasted bell peppers, red onions, cilantro, basil, toasted pine nuts, lemon vinaigrette

Sandwiches

Served with Signature Fries

Grilled Cheese Sandwich$14.00
Artisan white bread, aged cheddar cheese, griddled golden brown, served with creamy marinara
The Sugar Factory Club$18.00
Roasted turkey breast, crispy applewood bacon, provolone, cheddar, romaine lettuce, pickles, avocado,vine ripened tomatoes and herb mayo on toasted artisan white bread
Grilled Chicken Breast Sandwich$18.00
All natural slow roasted chicken breast, melted Swiss cheese, sliced avocado, romaine lettuce, sliced tomato, and herb mayo, served on a toasted French baguette
Buffalo Chicken Sandwich$18.00
Crispy breaded chicken breast tossed in buffalo sauce, shredded romaine lettuce, vine-ripened tomatoes, and herb mayo on a brioche bun
Prime New York Steak Sandwich*$24.00
Seared and thinly sliced prime New York steak with sautéed onions and mushrooms, on a toasted baguette, topped with melted provolone and parmesan cheese, mustard aioli and served with roasted onion broth

Monster Burgers

Handmade with 8oz Angus Beef and Served with Signature Fries

The Signature Sugar Factory Burger*$18.00
8 oz Certified Black Angus beef, shredded lettuce, tomato, pickles, crispy onions, Sugar Factory sauce with cheddar cheese on a toasted brioche bun
The Big Cheesy*$20.00
8 oz Certified Black Angus beef, topped with creamy mac & cheese, tomato, shredded lettuce, pickles, American cheese, applewood bacon, served with BBQ sauce on a toasted brioche bun
Donut Burger*$20.00
8 oz Certified Black Angus beef, sandwiched between a freshly made glazed donut, topped with a grilled cheese sandwich, pepper jack cheese, applewood bacon and dusted with powdered sugar
Waffle Breakfast Burger*$21.00
8 oz Certified Black Angus beef, classic vanilla bean waffle, fried egg, melted cheddar cheese, hash brown, country sausage, applewood bacon, and gravy served with warm maple syrup
Blue Cheese Bacon Burger*$18.00
8 oz Certified Black Angus beef, crispy applewood bacon, lettuce, tomato, pickles, blue cheese crumbles, sautéed mushrooms, caramelized onions, Sugar Factory sauce, and crispy onions on a toasted brioche bun
Turkey Melt Burger*$18.00
All natural turkey burger, lettuce, tomato, pickle, topped with roasted turkey, Swiss and cheddar cheese, mushrooms, sautéed onions, crispy onions, and sugar factory sauce served on a toasted bun
California Veggie Burger*$18.00
All natural vegan patty, melted provolone cheese, sliced avocado, lettuce, tomato, crispy onions, and herb mayo served on a toasted brioche bun
The South Beach Flair*$19.00
8 oz Certified Black Angus beef, with chipotle mayonnaise, lettuce, tomato, pickles, pepper jack cheese, and chimichurri topped with sweet plantains, on a toasted brioche bun, served with extra plantains on the side

Pastas

Served with Toasted Garlic Bread

Fettuccine Alfredo$19.00
Garlic, butter, cream, parmesan and romano cheese. Add Lobster Tail - MP
Chicken Alfredo$24.00
Garlic, butter, cream, parmesan and romano cheese. Choose between both additions: Lobster - MP
Spaghetti Marinara$19.00
Shaved parmesan, garlic bread, basil. Choose between both additions: Lobster - MP
Spaghetti and Meatballs$25.00
Spaghetti with marinara, roasted garlic, parsley, and parmesan cheese

Sugar Factory Grill & Entrees

Fish and Chips$24.00
Beer battered cod fish served with signature fries, tartar sauce, and lemon
Chicken Parmesan$24.00
All natural chicken breast, breaded and served with our spaghetti marinara, melted mozzarella, parmesan and basil
Fish Tacos$25.00
Three corn tortillas stuffed with beer battered cod, chipotle slaw, served with limes, homemade tortilla chips, and guacamole
Chicken and Waffles$28.00
Buttermilk fried chicken served over our classic vanilla bean waffle with whipped butter and warm maple syrup
Brick Chicken$35.00
All-natural chicken breast, slow roasted and basted with thyme and garlic, served with Yukon Gold mashed potatoes, green beans almondine, and lemon-herb sauce
New York Strip Steak Frites*$27.00
Buckhead prime beef, pan roasted with garlic and thyme, green beans almondine, and signature fries
Pan Roasted Ora King Salmon*$35.00
Slow roasted salmon filet, Yukon Gold mashed potatoes, grilled asparagus, and bacon herb sauce
12 oz NY strip*$45.00
12 oz Grilled Buckhead prime New York Strip, Yukon Gold mashed potatoes, green beans almondine, and Café de Paris butter
8 oz Black Angus Filet*$48.00
8 oz Grilled Buckhead prime filet mignon served with Yukon Gold mashed potatoes, green beans almondine, and Café de Paris butter
Black Angus Fillet & Lobster Surf and Turf
8 oz Buckhead prime filet and fresh baked lobster tail, warm melted butter, Yukon Gold mashed potatoes, and green beans almondine
- Market Price

Sugar Factory Sides

Signature Fries$8.00
Grilled Asparagus$8.00
Yukon Gold Mashed Potatoes$8.00
Onion Rings$8.00
Green Bean Almondine$8.00
Plantains$8.00
Macaroni & Cheese$8.00

What 2,331 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.4

3.4 based on recent ratings

3.4Food
3.4Service
3.6Ambience
3Value

Noise • Moderate

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LA
LisaA
Los Angeles
1 review
5.0
1 review
Dined 5 days ago
overall5food5service5ambience5
Came here to end off a weekend celebration of my kids bday and it was a great choice. The food was amazing and service was great!
JC
JenniferC
San Diego
1 review
3.0
1 review
Dined 5 days ago
overall3food3service5ambience5
movie at theatre box started 25 minutes late and service never came to get my order during the movie, service light was on for almost and hour and a half
BS
BarryS
1 review
1.0
1 review
Dined 5 days ago
overall1food1service1ambience1
For my son’s birthday they somehow that day decided to stop serving the rainbow sliders that we came there for. Very expensive. The whole building looks empty and unkept. The candy store is completely empty. The bar tender at the theatre wouldn’t serve drinks. He said you have to order in the theater. 2.5 hour movie not one person came into the theatre to serve us. It used to be a fun experience but I think the sugar factory is on its way out. I mean it’s pretty bad. You’ll see what I’m saying as soon as you get there. I think even the staff would agree with this review. I recommend not going. I won’t be back. There’s better theaters to go to now.
OT
OpenTable Diner
Los Angeles
2 reviews
5.0
2 reviews
Dined 6 days ago
overall5food5service4ambience5
It is a great place to celebrate birthdays
OT
OpenTable Diner
New Orleans
4 reviews
5.0
4 reviews
Dined 7 days ago
overall5food5service5ambience5
So much fun and awesome waiter
OT
OpenTable Diner
San Diego
1 review
2.0
1 review
Dined 7 days ago
overall2food4service1ambience3
Service wasn’t good. Asked for water and took 30 min to get
M
Mari41
Los Angeles
2 reviews
2.0
2 reviews
Dined 7 days ago
overall2food4service5ambience2
I would have loved to share the same ambiance as the location in Chicago out here in San Diego. It’s missing an uplift and it needs the wow effect as you come in to this location. It was very disappointing but the waiter was amazing !!! I guess it depends on the owner.
c
crisv
1 review
1.0
1 review
Dined on June 17, 2022
overall1food1service1ambience1
Made reservations just to get there and find out it’s not even currently open. Not sure why they let me even make reservations.
OT
OpenTable Diner
San Diego
1 review
5.0
1 review
Dined on June 17, 2022
overall5food5service5ambience5
Very pricey. But nice group gathering place.
OT
OpenTable Diner
Cleveland
3 reviews
2.0
3 reviews
Dined on June 16, 2022
overall2food1service5ambience2
Service was amazing! Food was just ehhhh. I wasn’t a fan of the ambiance. They have tvs that show pictures of the kardashians on repeat.
s
seanb
San Francisco
1 review
5.0
1 review
Dined on June 15, 2022
overall5food5service5ambience5
Awesome!!!!!! Loved it!! Wife’s birthday was so special!
CC
ChrisC
San Diego
3 reviews
2.0
3 reviews
Dined on June 15, 2022
overall2food2service1ambience2
This place blows - all flash and no substance or quality. Will not be back, even if I’m dragged.
J
Jennifer
San Diego
2 reviews
1.0
2 reviews
Dined on June 14, 2022
overall1food1service1ambience2
What a terrible place! If you are going to be out of certain items you should be prepared to offer suggestions on how to make up for that…which they didn’t. Simply said, nope, nothing we can do! There’s always something you can do to make a customer happy. We walked out because of the way it was handled and the attitude that came with.
OT
OpenTable Diner
Austin
4 reviews
4.0
4 reviews
Dined on June 13, 2022
overall4food3service5ambience5
I took my two nephews for the first time. They completely loved it. However for the three of us the price was $235. Remind you I only had one alcoholic drink. I’ve been to five star restaurants and paid less than $150.
OT
OpenTable Diner
San Diego
1 review
5.0
1 review
Dined on June 12, 2022
overall5food5service5ambience5
It was amazing! Thank you Sugar Factory!!
OT
OpenTable Diner
Unspecified
1 review
1.0
1 review
Dined on June 12, 2022
overall1food1service1ambience2
The waitresses are extremely rude and the manager with the ponytail was even worse. He argued with me so much so that another customer ended up asking if I was okay and if the service was bad. Honestly the staff made the experience horrible for us which was disappointing because this was my first time in San Diego and I was looking forward to eating here.
SS
ShaneeS
San Francisco
3 reviews
5.0
3 reviews
Dined on June 12, 2022
overall5food5service5ambience5
Great place to take the family. Food was great, quick service, atmosphere was awesome. Will definitely be back
IM
IsaacM
1 review
5.0
1 review
Dined on June 11, 2022
overall5food5service5ambience5
First time visiting, it is very colorful place, made my kids happy!
DS
DanaS
Las Vegas
1 review
3.0
1 review
Dined on June 11, 2022
overall3food3service4ambience2
We had made a reservation for 6 outside at 10:00 am on Saturday June 11. We got there at 9:53 and it looked like it was shut down. No sign on door at all. Walked around the sides of the building because I thought maybe there was another entrance. A little after 10 here come 2 employees, they said they weren’t open yet. Manager came out at 10:20 and said corporate changed hours and menu but never told open table. They would try and hurry if we could give them 15 more minutes. There were 3 booths outside pushed completely together and a rope pushed in front of them. I said something about making the reservation for outside and they looked surprised but we said we would sit inside for easiness for them. Was so cold! Anyways they gave us free drinks for the wait, which was a nice gesture. I had eggs Benedict and had two big shells (about dime size) in there. Just never said anything because they already gave us free drinks. Store is closed due to construction, which was a bummer for kids. Not worth the trip or money. Over $200 for 4 breakfast meals and an appetizer and two shakes, before tip.
SR
SylviaR
San Diego
11 reviews
2.0
11 reviews
Dined on June 8, 2022
overall2food2service1ambience3
Really bad service and food was subpar. Maybe they are understaffed but this place is expensive so good service is expected.
AR
AmyR
San Diego
1 review
3.0
1 review
Dined on June 8, 2022
overall3food3service2ambience4
This was our first visit to Sugar Factory. We were celebrating our twins' birthday and their promotion from elementary school. The desserts were really fun. The other food was fine but not anything special. Our server wasn't very friendly or cheerful, and that was a little difficult because we were there to celebrate. The "candy wall" and store that we had heard about had been removed, so we were disappointed. Every item on the menu was VERY EXPENSIVE, which would have been okay if we had had a wonderful time, but we did not. I doubt we would go there again.
OT
OpenTable Diner
1 review
2.0
1 review
Dined on June 7, 2022
overall2food3service1ambience1
Really bad service… like the worst service I have ever experienced. I feel that they are understaffed, the hostess was the bartender. Lol I kid you not. The fact that the tip is automatically added to your bill might add to the bad service. Took our server 15 min to come to our table to get our drink order, another 15 to bring half of the order and another 10 to bring what she forgot. Food came out pretty fast and was ok. Asked for mustard and she brought it out once we had literally finished our food. Points for not forgetting it I guess 😂. This place used to be awesome and has fallen far from what it was.
NW
NickyW
Las Vegas
4 reviews
4.0
4 reviews
Dined on June 7, 2022
overall4food3service4ambience4
Other than the artichoke spinach dip being cold and disgusting the experience was fine
DP
DeborahP
1 review
5.0
1 review
Dined on June 6, 2022
overall5food5service5ambience5
My compliments to the chef! You really know how to put the wow factor in presentation!
MG
MarciG
San Diego
1 review
2.0
1 review
Dined on June 5, 2022
overall2food1service1ambience3
The food was awful for the price. Im pretty sure you just pay for the “experience” and besides a floral wall to take pictures in front of and a couple of cool booths the experience wasn’t great. We waited at the front by the podium for 5 mins before someone graced us with their presence then had to wait yet again for him to find a table. (There were maybe 10 people in the whole place). The 20% mandatory surcharge is insane on top of $100 bill. Not sure what the surcharge is for- maybe to keep the energy on in a place that wasn’t very busy. This is my first and last time for this “experience”.
OT
OpenTable Diner
San Francisco
1 review
3.0
1 review
Dined on June 5, 2022
overall3food2service3ambience1
Service was great. Servers and host were on point. Food was decent. The whole experience wasn’t what I had expected given all the hype.
n
nicolez
San Diego
2 reviews
3.0
2 reviews
Dined on June 5, 2022
overall3food1service3ambience4
Terrible place ! Overpriced and food was cold and tasted horrible . Ordered a fancy drink that tasted awful !
M
Muncher
1 review
5.0
1 review
Dined on June 5, 2022
overall5food5service5ambience5
Love the drinks and the food was good my daughter loved her strawberry milkshake
OT
OpenTable Diner
Las Vegas
2 reviews
2.0
2 reviews
Dined on June 5, 2022
overall2food2service2ambience3
Tried giving this place a second chance. Still same not so good service and overpriced with plastic glasses.
BR
BRIANH
1 review
5.0
1 review
Dined on June 5, 2022
overall5food4service5ambience5
The staff made my daughter's 16th birthday party very special. Thank you for the excellent service.
OT
OpenTable Diner
San Diego
2 reviews
5.0
2 reviews
Dined on June 4, 2022
overall5food5service5ambience5
Loved it! It was perfect for a fun treat for kids! That’s what my mom wanted for her bday.. a lunch where the kids could be impressed
AS
AllieS
San Diego
9 reviews
5.0
9 reviews
Dined on June 4, 2022
overall5food5service5ambience5
We had the best time. Food was great. Our server Mike was wonderful and went out of his way to make sure we enjoyed your visit. Will return for sure.
A
Autumn
1 review
3.0
1 review
Dined on June 4, 2022
overall3food5service3ambience3
One of the hostess' had a very sour attitude I noticed, and it was directed at many different people. Not a great first impression and it kind of dampened my hopes for the experience. We had a reservation so we got our seats on time. It did take awhile before someone came to take our order. The food came out quickly and was delicious. Water refill was slow and only received one after waiting with an empty glass for probably 20 mins. I'd ordered a separate dessert to go but when we left the restaurant we forgot our box and leftovers. We ran back after a few minutes but everything had already been trashed. A manager tried to replace the cake but they were completely out by that point. He gave us a substitute and some free movie tickets to make up for the incident. He was by far the best employee that we had any interaction with and saved the night in the end. I'd still come back in the end because the food, while overpriced, is really good.
m
mark
New York Area
9 reviews
5.0
9 reviews
Dined on June 4, 2022
overall5food5service5ambience5
This place was a lot of fun it was not only fun with the food we got but it was also fun watching everybody else you have to go to this place don’t let the high prices scare you there’s a lot of food and a lot of value I will go back to this place any second I can
OT
OpenTable Diner
San Diego
1 review
1.0
1 review
Dined on June 3, 2022
overall1food1service3ambience3
Food we got was very salty still got charged for it even thought we didnt eat it. Waiting area next to restroom needs renovation looked abandoned .
SS
SummerS
San Diego
1 review
3.0
1 review
Dined on June 2, 2022
overall3food5service3ambience5
I’d recommend coming here as a one time experience. It’s pricey but worth the one time experience. The employees were friendly. I rated the service lower because our waiter gave me the wrong drink and the wrong meal. He didn’t write down our order so I’d recommend they write it down. If you’re vacationing in San Diego, I recommend coming here.
DG
DianaG
1 review
3.0
1 review
Dined on June 2, 2022
overall3food2service2ambience4
The shakes were outstanding but we cannot recommend the food here at all. The Ginger Sesame Chicken salad was bland, the Boom Boom Crispy Onion was mostly raw onion, the burgers were just okay--got the Signature and Waffle Breakfast ones. Only the Fried Macaroni and Cheese pops were a hit. Service was minimal, nothing special.
OT
OpenTable Diner
Las Vegas
2 reviews
4.0
2 reviews
Dined on June 1, 2022
overall4food5service4ambience4
Great for wow factors. Very loud n the location. But super friendly wait staff, awesome food, drinks and shakes!
FJ
FeliciaJ
1 review
1.0
1 review
Dined on May 30, 2022
overall1food2service1ambience3
Made a reservation over a month in advance, sat 30 mins late and literally NO STAFF brought even waters for another 30 mins. The restaurant was not that full. Drinks and cake was delicious, but only half our party stayed because it took so long!! What a shame. Will not be returning, overrated. Unfortunately I’m speaking with others this has also been the experience.
OT
OpenTable Diner
San Diego
1 review
1.0
1 review
Dined on May 30, 2022
overall1food1service1ambience1
The food was awful, as was the service and they bake the tip in from the beginning so there’s really no incentive to provide decent service. And the noise level is insane. I would never go back.

Safety precautions

Cleaning & sanitizing
- Surfaces sanitized between seatings
- Digital, disposable or sanitized menu provided
- Common areas deep-cleaned daily
- Sanitizer or wipes provided for customers
Physical distancing
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables

Protective equipment
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
Screening
- Sick staff prohibited in the workplace
- Staff temperature check required

FAQs

Sugar Factory American Brasserie - Theatre Box does offer delivery in partnership with Uber Eats. Sugar Factory American Brasserie - Theatre Box also offers takeout which you can order by calling the restaurant at (619) 814-2225.

Sugar Factory American Brasserie - Theatre Box is rated 3.4 stars by 2331 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.