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Sugar Factory - Queens, Jamiaca, NY

Sugar Factory - Queens

4.4
4.4
1007 Reviews
$31 to $50
American
  • Good for special occasions
  • Lively
  • Great for brunch
Coming Sugar Factory American Brasserie, America’s favorite eatery and celebrity hotspot, expands with its newest location in the notable Resorts World New York in Queens, opening to the public August 2021. The 12,000-square-foot location is the 22nd location for the world-famous brand celebrating 10+ years serving the most decadent sweets and treats around the world.

Sugar Factory at Resorts World New York will be located at the porte cochère entrance to the resort. The 218-seat restaurant dining room is a contemporary rendition of an old Paris brasserie bar featuring hot air balloon banquets, café seating, floral lined walls, two large white illuminated canopy trees, and an impressive DJ booth. A private dining area with a stand alone cocktail bar will complete the room, with an additional 14 bar seats for guests to enjoy. Upon entrance, diners will be greeted by a life-size, instagrammable flower wall with neon wall art.

Make a reservation

2 people

8:00 PM


Booked 21 times today

Order delivery or takeout

Private dining

Private dining

Book your next event with us

View details

Additional information

  • Dining style
    Casual Dining
  • Price
    $31 to $50
  • Cuisines
    American, Dessert, Dining Bar
  • Hours of operation
    Mon–Thu, Sun 11:00 am–11:00 pm Fri, Sat 11:00 am–12:00 am
  • Phone number
    (332) 239-5498
  • Dress code
    Casual Dress
  • Catering
    Brunch just got sweeter at Sugar Factory American Brasserie with the debut of its high-energy Branson Brunch party every Sunday from 1-8 p.m. Attendees can expect an electric live DJ, live saxophone entertainment, party-style bottle presentations with letter board displays and sparklers, strobe lights, LED party robots, neon glow sticks and confetti cannons. All attendees must be 21+ and have valid ID. Future updates can be found on our website at www.sugarfactory.com or Instagram @thesugarfactory.
  • Private party facilities
    Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more.
  • Private party contact
    Our Private Event Coordinator : (332) 239-5498
  • Neighborhood
    South Ozone Park
  • Parking details
    Public Lot
  • Additional
    Bar/Lounge, Beer, Cocktails, Full Bar, Late Night, Takeout, Weekend Brunch, Wheelchair Access, Wine

What 1,007 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.2Food
  • 4.4Service
  • 4.6Ambience
  • 4Value

NoiseModerate

Loved For

  • Queens

    Kid-friendly

  • Queens

    Most Booked

1,007 Reviews
  1. OpenTable Diner

    Fort Lauderdale

    1 review

    1.0

    1 review

    Dined 1 day ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Very bad experience very rude manager food is horrible

    Is this helpful?

  2. OpenTable Diner

    Naples

    2 reviews

    3.0

    2 reviews

    Dined 3 days ago

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 4
    Customer service sucks here!!! Couldn’t find our waitress for majority of the time

    Is this helpful?

  3. OpenTable Diner

    New York City

    1 review

    1.0

    1 review

    Dined 5 days ago

    1. Overall 1
    2. Food 2
    3. Service 3
    4. Ambience 5
    Food was bland and drinks were overpriced and nasty . They used to be good idk what happened

    Is this helpful?

  4. OpenTable Diner

    New York City

    1 review

    3.0

    1 review

    Dined on July 15, 2024

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 3
    Had a good experience deff like there food & drinks

    Is this helpful?

  5. KarenP

    New York City

    4 reviews

    5.0

    4 reviews

    Dined on July 14, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Celebrated my daughter's 24th birthday & our server was amazing. The food was good & drinks where delish. We had the colorful sliders, chicken Alfredo & the Sugar Factory burger. Everything was good.

    Is this helpful?

  6. OpenTable Diner

    New York City

    1 review

    5.0

    1 review

    Dined on July 1, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Service and staff was amazing food was a 20/10 I would definitely come back here my kids loves it

    Is this helpful?

  7. OpenTable Diner

    New York City

    2 reviews

    5.0

    2 reviews

    Dined on June 28, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The server was great. The food got there in a timely manner and the price was reasonable.

    Is this helpful?

  8. CarolineW

    New York City

    2 reviews

    5.0

    2 reviews

    Dined on June 26, 2024

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    Excellent atmosphere, friendly staff and huge milkshakes and tasty drinks.

    Is this helpful?

  9. OpenTable Diner

    New York City

    1 review

    3.0

    1 review

    Dined on June 26, 2024

    1. Overall 3
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food always takes to long. The person who served us was really nice her name started with Z. But food always takes way too long

    Is this helpful?

  10. Danya

    New York City

    4 reviews

    5.0

    4 reviews

    Dined on June 25, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Wonderful. And the Tyesha R was amazing!!! So nice, caring, and helpful. Thank you, Tyesha. My daughter’s graduation ended well because of you.

    Is this helpful?

FAQs

Sugar Factory - Queens offers takeout which you can order by calling the restaurant at (332) 239-5498.

Sugar Factory - Queens is rated 4.4 stars by 1007 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

8:00 PM


Booked 21 times today

Order delivery or takeout

Google Map for Sugar Factory - Queens

110-00 Rockaway Blvd, Jamiaca, NY 11420

Additional information

  • Neighborhood
    South Ozone Park
  • Hours of operation
    Mon–Thu, Sun 11:00 am–11:00 pm Fri, Sat 11:00 am–12:00 am
  • Price
    $31 to $50
  • Cuisines
    American, Dessert, Dining Bar
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Public Lot
  • Additional
    Bar/Lounge, Beer, Cocktails, Full Bar, Late Night, Takeout, Weekend Brunch, Wheelchair Access, Wine
  • Phone number
    (332) 239-5498
  • Catering
    Brunch just got sweeter at Sugar Factory American Brasserie with the debut of its high-energy Branson Brunch party every Sunday from 1-8 p.m. Attendees can expect an electric live DJ, live saxophone entertainment, party-style bottle presentations with letter board displays and sparklers, strobe lights, LED party robots, neon glow sticks and confetti cannons. All attendees must be 21+ and have valid ID. Future updates can be found on our website at www.sugarfactory.com or Instagram @thesugarfactory.
  • Private party facilities
    Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more.
  • Private party contact
    Our Private Event Coordinator : (332) 239-5498
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