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The Bells, Staines, Surrey

The Bells

4.4 (119)
£25 and under
124 Church St, Staines, Surrey TW18 4ZB

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A photo of The Bells restaurant

The Bells

4.4
£25 and under
Pub
Staines

Make a reservation

2 people
7:00 PM
Booked 3 times today
Experiences are available.

About this restaurant

  • Neighborhood gem
  • Good for special occasions
  • Charming
Nestled in the quaint market town of Staines-upon-Thames in Northwest Surrey, The Bells is the perfect village escape for both locals and passing city goers. Our traditional pub offers rustic country charm, fused with cosy corners and alfresco dining to enjoy with the whole family. Whether sipping a refreshing cocktail in our courtyard and soaking in the summer rays or indulging in our renowned Sunday roast next to the fire inside, you'll feel at home and catered for any time of year.

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    £25 and under
  • Cuisines
    Pub
  • Hours of operation
    Mon–Thu 12:00 pm–11:00 pm Fri, Sat 12:00 pm–12:00 am Sun 12:00 pm–10:30 pm
  • Phone number
  • Dress code
    Business Casual

Experiences

  • Father's Day three-course menu

    £0.00 - £33.00 per person

    1 - 8 people

    Jun 21, 2026 only
    Join us this Father's Day to celebrate with family and friends. Our perfectly cooked roasts alongside Dad's favourite classics feature on our three-course menu for the special occasion. For the little ones we have our kids menu alongside roast chicken and beef. Book your spot for all the family.
    Father's Day three-course menu Photo

Concierge
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Our AI assistant, Concierge, is here to answer your questions about this restaurant.

What 119 people are saying

The Bells reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.3Food
  • 4.4Service
  • 4.3Ambience
  • 4.1Value

NoiseEnergetic

Review summary

AI-generated from verified diner reviews
The Bells offers a warm, welcoming atmosphere with "lovely friendly pub staff" and "great service." The food, especially the Sunday roast, is "phenomenal" and "cooked to perfection." While there are occasional service hiccups, the overall dining experience is cozy, making it a "hidden gem" worth revisiting.
119 Reviews
  1. Gisela

    London1 review

    5.0

    Dined on May 30, 2026

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Good food and friendly staff. Looking forward to returning soon.
    The BellsResponded 7 days ago
    Dear Gisela, Thank you for your lovely review! We're delighted to hear you enjoyed the food and found our staff friendly. We look forward to welcoming you back soon. Best regards, The Bells Team

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  2. mary

    London10 reviews

    3.0

    Dined on May 23, 2026

    1. Overall 3
    2. Food 2
    3. Service 5
    4. Ambience 4
    We had such a lovely server she was so attentive and so friendly. The pub is lovely and really clean. The drinks were fine but the food was just okay the size of portion for monkfish was not what we expected very small. Could have been better but would try again as pub and staff are so nice.
    The BellsResponded on May 29, 2026
    Hi Mary, Thank you for your feedback. We're delighted to hear you enjoyed the service and found our pub clean and welcoming. We appreciate your comments on the food and portion size, and we'll certainly take this into consideration. We hope to see you again soon! Best regards, The Bells Team

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  3. Susan

    London1 review

    5.0

    Dined on May 7, 2026

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 3
    A very good meal at a friendly local pub. By chance we happened to be there for quiz night which was excellent. will definitely visit again
    The BellsResponded on May 29, 2026
    Dear Susan, Thank you for your lovely review! We're thrilled you enjoyed your meal and had a great time at our quiz night. We look forward to welcoming you back soon. Best wishes, The Bells Team

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  4. OpenTable Diner

    Surrey1 review

    3.0

    Dined on April 20, 2026

    1. Overall 3
    2. Food 2
    3. Service 2
    4. Ambience 2
    It was fine overall. I’ve used this venue several times and this was my first slightly disappointing visit. I initially asked for a Pepsi Max but was told they only serve Coke. I then asked for a Coke Zero and was given a full Coke, which was later replaced with a Diet Coke when the server returned to say they don’t serve Coke Zero either. My friend ordered a Margarita, but the server came back to say there were no limes or lime juice at all. We then ordered two portions of the Bar Snack Chicken Pieces, which were fine, and followed that with our main courses. When the bill arrived, there was an additional £4 charge. We queried it and the server said it was her error. When she returned, it had been reduced to £2, which she explained was because they had given us “extra chicken on the starter for free.” I asked why we were being charged extra if it was free, and after a rather complicated explanation we just left it and paid. It was all a bit comical and didn’t ruin our evening, but the service wasn’t particularly smooth. Additionally, it would be great if service started with “Can I get you something to drink?” rather than “Do you want a drink?” — it just feels more welcoming. Overall it was fine, but certainly not the best experience I’ve had there.
    The BellsResponded on April 26, 2026
    Hello, Thank you for taking the time to share your feedback. We're sorry to hear that your recent visit didn't meet your expectations, especially as a returning customer. We appreciate your patience with the drink substitutions and the billing confusion. Your comments about the service and the phrasing used by our staff are noted and will be addressed to ensure a more welcoming experience in the future. We hope to have the opportunity to provide you with a smoother visit next time. Best regards, The Bells Team

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  5. Tara

    London2 reviews

    3.0

    Dined on April 5, 2026

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 4
    I was disappointed with the service at the Bells, had a new waitress it appears who did not seem to know what she was doing, it took a long time for food to come out and we had a baby and a toddler who don’t understand waiting. When the mains came out a roast was forgotten but the Bell graciously deducted the meal from the final bill. 2 of the party ordered sticky toffee, I requested custard, instead of informing me custard was not an option she just brought the pudding out with ice cream instead of giving me the option to change my desert. Have been to the Bell before and was much better so was disappointed yesterday especially as it was for my mums 79th birthday and she chose the bell because of a previous visit.
    The BellsResponded on April 13, 2026
    Dear Tara, Thank you for taking the time to share your feedback. I'm sorry to hear that your recent visit did not meet your expectations, especially on such a special occasion as your mum's 79th birthday. I apologise for the delays and the oversight with your dessert order. We strive to provide excellent service and it’s clear we fell short during your visit. Your comments will be shared with our team to ensure improvements are made. We hope to have the opportunity to welcome you back and provide the experience you have come to expect from us. Best regards, Bells Team

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  6. Gina

    London7 reviews

    4.0

    Dined on March 22, 2026

    1. Overall 4
    2. Food 3
    3. Service 3
    4. Ambience 3
    Had to bring our table time forward & they kindly fitted us in. Sat near bar - bit noisy but ok & seat comfy. Both ordered roast pork dinner with side of pigs in blankets. Waited ages. When it came the meat was tough, crackling flabby & inedible, very few potatoes - seemed like frozen ones. They forgot the pigs so we reminded them. 3 dried up sausages came! Should have sent them back but the place was busy. Food reasonably tasty - think it was just cos it was later in the day maybe? Paid (very expensive for what we got!) then, when we left, got a call saying card not gone through so had to turn round & go back. Not the greatest experience although I’m sure it’d be better at a different time as I looked at reviews first.
    The BellsResponded on April 1, 2026
    Dear Gina, Thank you for your feedback and for choosing to dine with us. We're glad we could accommodate your earlier table time. However, we're sorry to hear that your meal didn't meet expectations, especially with the roast pork and the side of pigs in blankets. We appreciate your understanding given the busy period and will certainly look into these issues to improve our service. We hope to have the opportunity to provide you with a better experience in the future. Best regards, The Bells Team

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  7. Michaela

    London1 review

    4.0

    Dined on March 1, 2026

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    The service was attentive. The food (roast dinner) was generally good with the exception of the anaemic looking, watery cauliflower cheese as an additional side for the table. It was a pleasant change to have Sunday lunch out with no tidying up and one that would be repeated.
    The BellsResponded on March 6, 2026
    Dear Michaela, Thank you for your feedback. We're pleased to hear you enjoyed the attentive service and your roast dinner. We appreciate your comments on the cauliflower cheese and will address this with our kitchen team. We look forward to welcoming you back for another Sunday lunch soon. Best regards, The Bells Team

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  8. Adrian

    Surrey1 review

    4.0

    Dined on February 22, 2026

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Service was excellent. Very welcoming & attentive. Not too crowded so plenty of space. We will definitely vist again.
    The BellsResponded on March 1, 2026
    Hi Adrian, Thank you for your kind words! We're delighted to hear you enjoyed our service and the welcoming atmosphere. We look forward to seeing you again soon. Best regards, The Bells Team

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  9. Sasha

    London1 review

    5.0

    Dined on February 15, 2026

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Enjoyed a delicious Sunday Roast at The Bells - the food was phenomenal and cooked to perfection and the service was great. Shout out to Natalie who served us!
    The BellsResponded on February 22, 2026
    Dear Sasha, Thank you for your lovely review! We're thrilled to hear you enjoyed your Sunday Roast and found the food phenomenal. Natalie will be delighted with your shout out. We look forward to welcoming you back soon. Best regards, The Bells Team

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  10. Oliver

    London3 reviews

    5.0

    Dined on February 7, 2026

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Really lovely pub for food, tasty, great value and great service.
    The BellsResponded on February 10, 2026
    Hi Oliver, Thank you for your wonderful review! We're thrilled to hear you enjoyed the food, found it great value, and appreciated our service. We look forward to welcoming you back soon! Cheers, The Bells Team

    Is this helpful?

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    £25 and under
  • Cuisines
    Pub
  • Hours of operation
    Mon–Thu 12:00 pm–11:00 pm Fri, Sat 12:00 pm–12:00 am Sun 12:00 pm–10:30 pm
  • Phone number
  • Dress code
    Business Casual

FAQs

Yes, The Bells can be a lovely choice for date night. It offers a cosy, rustic pub atmosphere with intimate corners, a courtyard and a warm fire that many guests praise. Food quality is often praised (steaks, Sunday roast) and the team is welcoming. Note that some nights (quiz/open-mic or busy weekends) can be noisy and service can be variable; for a quieter, more romantic visit aim for a weekday evening or an early table and book ahead.

If you want the signature experience, go on Sunday for the highly praised roast. If you prefer a quieter visit, pick a weekday evening or early lunch. Weekends are great for atmosphere but can be busier and louder.

Best time depends on your goal: go on Sunday for the popular roast if you want that experience (expect busier service). For a quieter, more relaxed meal choose a weekday evening or an earlier lunch. Avoid quiz or open-mic nights if you prefer a calm table, those events can be lively and noisy. Booking ahead is recommended for weekends and events.

Yes, The Bells has alfresco dining including a courtyard and a hidden garden/terrace that guests have enjoyed. Outdoor seating is used for summer dining and pre-flight meet-ups; if you want a table outside, mention it when you book.

The Bells is open: Mon–Thu 12:00–23:00; Fri–Sat 12:00–00:00; Sun 12:00–22:30. These are the regular hours; consider calling ahead for special events or holiday hours.

Warm, cosy and welcoming, The Bells feels like a classic village pub with rustic charm. Guests frequently mention friendly staff, a comfortable setting and a good vibe for lunches, dinners and events. It can be lively during quizzes or open-mic nights, so expect variable noise levels depending on the night.

Busiest: Sunday roasts and event nights (quiz/open mic) attract crowds and can be noisy. Busy weekend lunchtimes and evenings are common. Quietest: weekday evenings or early lunchtimes tend to be calmer and better for a relaxed meal. Booking ahead for weekends and events is advised.

Yes, guests report staff accommodating dietary needs (coeliac, dairy-free) and menu requests, and the team can usually help with seating preferences. For special requests like dietary requirements, seating in quieter areas, or arranging something for an occasion, call ahead so the staff can prepare.

Portion sizes are generally generous for mains and Sunday roasts, guests often comment that the Sunday lunch and main dishes are plentiful. Sides and some desserts can feel smaller: a few guests mentioned small dessert portions and limited pigs-in-blankets as a side. If you’re sharing starters or ordering small plates, those are pub-style bar snacks; for a filling meal choose a main plus a side.

Yes, The Bells is family-friendly and regularly welcomes families, children and weekend groups. The Sunday menu even includes a kids’ roast option. The venue has cosy indoor seating and an outside courtyard/garden suitable for families. Accessibility details (step-free access, etc.) aren’t specified, if you need specific accessible seating or high chairs, call ahead so the team can help.

Business casual is the suggested dress code. Guests typically visit in smart-casual attire, the venue balances relaxed pub comfort with a slightly polished dining feel.

How FAQ content is generated

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  2. United Kingdom
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  5. Staines

Make a reservation

A photo of The Bells restaurant

The Bells

4.4
£25 and under
Pub
Staines

Make a reservation

2 people
7:00 PM
Booked 3 times today
Experiences are available.
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