The Boathouse at Rocketts Landing

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1. D

   Disappointed

   Washington DC

   4 reviews

   3.0

   4 reviews

   Dined 1 day ago

   overall3food2service5ambience5

   The menu was somewhat limited and they were out of a lot of our beverage choices. I ordered phone certain grants and it was bathing in the sauce with very few grits

   Report
2. OT

   OpenTable Diner

   Wilmington

   3 reviews

   2.0

   3 reviews

   Dined 2 days ago

   overall2food1service2ambience4

   The boathouse is a lovely location on the James River. However, unfortunately that is where the positives ended for us. The service was very sub-par with missing items in every dish we received. We also thought the chicken piccata and shrimp scampi dishes were very bland and not worth $24 dollars whatsoever. I could make better pasta at home. Our Cobb salads came without bacon and the chicken piccata was without capers. We had to beg and plead for our dishes to be corrected. The whole ordering system is also ridiculous. It is all through an application and the waiters basically just shuttle the food back and forth, so that could contribute to the errors throughout the dining experience. We will not be back again unless it is for a cocktail and to sit and enjoy the view. Save your money and go elsewhere!

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3. IH

   IsaiahH

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   Went for birthday dinner. Food was amazing. Would come back again for sure

   Report
4. AP

   AnnaP

   1 review

   4.0

   1 review

   Dined 3 days ago

   overall4food3service2ambience5

   The time together was wonderful. The waitress initially assisted us with ordering drinks. As we ordered & received food no service available. I requested hot sauce from food server nothing. Wanted pepper & salt no one available. 2 people ce to us after we checked out.

   Report
5. OT

   OpenTable Diner

   Richmond

   1 review

   3.0

   1 review

   Dined 3 days ago

   overall3food2service2ambience3

   There was a kid rolling a stroller all over the restaurant disturbing other tables. I received the wrong order, when the waiter took it back to replace it my new order took a long time to come out because they forgot.

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6. M

   Monica

   Dallas

   7 reviews

   3.0

   7 reviews

   Dined 4 days ago

   overall3food2service4ambience3

   Food was not flavorful. I had fish and chips and sub fries for mashed potatoes and they were very dry. I had a cocktail that was full of liquor and no flavor. This place is overrated and way overpriced. My husband had shrimp and grits and it was ok. Made a reservation and still had to wait 10 mins to be seated. We will definitely not go back.

   Report
7. SC

   SonyaC

   Washington DC

   5 reviews

   2.0

   5 reviews

   Dined 4 days ago

   overall2food5service3ambience1

   We love going to The Boathouse however yesterday it was uncomfortably warm in the restaurant which made it hard for us to really enjoy our time. The doors to the outside were left open which made the AC useless with the humid outside air coming in. Several diners were fanning themselves as well. We asked if the door could be closed and were told that the waiter working outside wanted it open. My godmother got so over heated that she was unable to eat her food. When we reported that to the staff all they did was agree that it was hot.

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8. d

   dharvey

   Richmond

   99 reviews

   vip
   4.0

   99 reviews

   Dined 5 days ago

   overall4food5service4ambience4

   Service was fast, but not fast-paced (as if they wanted us to hurry up and leave). Entrees and cocktails were delicious! Parking is more of a challenge than it was in the past, so leave home early if you have a reservation & don't want to use their valet.

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9. OT

   OpenTable Diner

   New Orleans

   7 reviews

   3.0

   7 reviews

   Dined 7 days ago

   overall3food4service2ambience5

   Table service was lacking

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10. BA

    BAdams

    Austin

    1 review

    3.0

    1 review

    Dined on June 20, 2022

    overall3food5service3ambience5

    The food was wonderful and all the hosts/servers/bussers were friendly and competent. However...the ordering process (using an online app) was cumbersome, slow, and detracted from the entire experience, especially as it related to getting drink refills (non-alcoholic/alcoholic). We ordered our appetizers from a server and they came out quickly. Drinks, entrees, and desserts went through the app and took an overly long time. Given the menu prices, ordering from a human being would've been nice.

    Report
11. JM

    JenniferM

    Richmond

    5 reviews

    4.0

    5 reviews

    Dined on June 20, 2022

    overall4food4service3ambience5

    The view and ambiance are amazing. I didnt want to spoil my visit with any reviews prior to visiting. I am glad I went, it is a beautiful restaurant and the food is pretty good. We enjoyed the Brussel Sprouts, peel and eat Shrimp (happy hour prices before 6), he had shrimp tacos and I had shrimp scampi. Mine was the only thing that was mediocre. Virtually no flavor for a dish that should scream flavor. Shrimp tacos were recommended by the hostess, and they turned out to be a great choice. Service was below par. I am bummed that someone who doesnt take your order or really bring you anything cant even fill my water glass regularly. The food runner was great though, very smooth and helpful.

    Report
12. OT

    OpenTable Diner

    Richmond

    2 reviews

    3.0

    2 reviews

    Dined on June 20, 2022

    overall3food4service3ambience5

    Service could have been better but overall a good experience.

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13. OT

    OpenTable Diner

    Miami

    5 reviews

    1.0

    5 reviews

    Dined on June 20, 2022

    overall1food2service3ambience4

    We had to wait to be seated 15 more minutes from our reservation. The restaurant was not busy mostly tables open. Food cold, we told them. They charge it Same dish, same thing. The prices are high. We decided to go to another restaurant. It’s good and not that ridiculous amount of money for a stake. This place is NY Stake $40 dollars and probably cold. We did not want to take the risks and order. Tip is included and you don’t see the waitress that much. Lol

    Report
14. L

    Laho

    1 review

    3.0

    1 review

    Dined on June 19, 2022

    overall3food3service4ambience5

    I understand ordering online to make up for staffing shortages but it’s not enjoyable. Other than that, the service was very good. The woman’s room was out of toilet paper so I informed the host stand but apparently they didn’t know how to get toilet paper. That is just unacceptable. We went for the view and the view didn’t disappoint.

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15. OT

    OpenTable Diner

    Richmond

    1 review

    4.0

    1 review

    Dined on June 19, 2022

    overall4food4service5ambience5

    I really didn’t mind spending $55 per person for the buffet as it was a special day. But I would have thought for that price nonalcoholic drinks should have been included.

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16. E

    Eastcoastgirl

    New England

    3 reviews

    vip
    4.0

    3 reviews

    Dined on June 19, 2022

    overall4food4service5ambience4

    Because it’s a Buffay food was cold. Because it was Father’s Day it was ridiculously expensive.

    Report
17. OT

    OpenTable Diner

    Charleston

    1 review

    5.0

    1 review

    Dined on June 19, 2022

    overall5food5service5ambience5

    Father’s Day

    Report
18. M

    Mk21

    Washington DC

    20 reviews

    vip
    4.0

    20 reviews

    Dined on June 19, 2022

    overall4food4service4ambience5

    We went for the Father's Day brunch buffet - there was a nice selection of choices, and they were all good. It was a little spendy, but we enjoyed the location and the service was nice - and it was a special occasion

    Report
19. IT

    InezT

    1 review

    5.0

    1 review

    Dined on June 19, 2022

    overall5food5service5ambience5

    Great service, the waiter we had was awesome. Also several other waiters and waitresses were so respectful full of energy, beautiful scenery, good food, and great people.

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20. CH

    CHEYENNEM

    1 review

    4.0

    1 review

    Dined on June 18, 2022

    overall4food5service5ambience5

    Outdoor seating was lovely this weekend with the great weather we had.

    Report
21. K

    Keem

    1 review

    1.0

    1 review

    Dined on June 18, 2022

    overall1food2service1ambience1

    The online ordering system was confusing and took away from the experience. The waiter was aggressive about us using the online system.

    Report
22. L

    Larry

    1 review

    5.0

    1 review

    Dined on June 17, 2022

    overall5food5service5ambience5

    First return to The Boathouse at Rocketts Landing in a couple years. As always, the food was outstanding, the service was attentive and accommodating, and the ambience was engaging. Pavle was exceptional in his care for us!

    Report
23. MT

    MichaelT

    Wilmington

    1 review

    3.0

    1 review

    Dined on June 17, 2022

    overall3food4service3ambience2

    Too loud. Couldn’t hear the people at our own table.

    Report
24. F

    Frankc

    Richmond

    1 review

    3.0

    1 review

    Dined on June 16, 2022

    overall3food4service4ambience5

    Menu app is annoying to have to use.

    Report
25. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on June 16, 2022

    overall3food3service3ambience4

    High school graduation celebration. Made reservations 2 weeks in advance for 8 people at 4:00 PM. When we arrived at 4:00 we were promptly led to a table set up for six. We asked for two more chairs. The chairs arrived one at the time very slowly with no silverware, napkins, or glasses. We asked for those and eventually they arrived. One guest ordered steak and had to ask for a knife to cut it. The view was fabulous but very disappointed in the wrong set up and just lacking the service we were expecting ting. I wonder if the 20% automatic gratuity is affecting the service level.

    Report
26. OT

    OpenTable Diner

    Raleigh

    1 review

    4.0

    1 review

    Dined on June 14, 2022

    overall4food5service4ambience5

    The view is awesome! The food is really good. However it is really expensive and the 20% tip on top does not reflect service quality. Ordering and paying is done online.

    Report
27. MS

    MarkS

    Detroit

    1 review

    5.0

    1 review

    Dined on June 14, 2022

    overall5food4service5ambience5

    Great dining experience! Allowed us to change to outdoor seating at the last minute. Prompt service. Allowed us to order directly with our server vs. via phone QR code. Food and drink were very good! Beautiful river view!

    Report
28. CS

    ChristyS

    Richmond

    12 reviews

    vip
    2.0

    12 reviews

    Dined on June 13, 2022

    overall2food2service3ambience4

    Overall not impressed with our experience. They have the worst ordering system! You are on your own to order each item at the correct time and you have to preauthorize a card to start placing your order on your phone. Need another glass of wine or your next course? You will need to get your phone out and place the order. As soon as the waitress described the process to me, I immediately remembered that my sister had told me about it for the Midlothian location. We debated leaving in front of the waitress. She said they are short-staffed and have no plans to go back to regular service. If we wanted for her to put the item in, it could take a very long time because she had so many tables. We decided to stay. I heard a different waitress offer regular service to the table behind us as an option if they didn't want to order on their phone. We also noticed the wait staff standing around talking and drinking during our service. My husband ordered another glass of wine for me but he didn't hit submit correctly so it never came and the waitress had to put that in for us. So frustrating! Okay on to the food... The crab dip was excellent, my husband liked the Brussel sprouts. My $16 burger was nothing special and average at best. My husband enjoyed his Chespapeake chicken dish. The bread pudding dessert was very good. We should not have to place our own orders for this $150 birthday dinner!! We won't be back.

    Report
29. V

    Views

    Richmond

    9 reviews

    5.0

    9 reviews

    Dined on June 12, 2022

    overall5food5service5ambience5

    Meeting with some friends and we decided to sit outside and it was so beautiful and the food was amazing. Our server Richard was the best!

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30. OT

    OpenTable Diner

    Atlanta

    1 review

    5.0

    1 review

    Dined on June 12, 2022

    overall5food4service5ambience5

    My first time there. Enjoyed everything was wonderful. Parking, especially for handicapped, not very good.

    Report
31. CC

    ChrisC

    Richmond

    1 review

    3.0

    1 review

    Dined on June 12, 2022

    overall3food3service3ambience5

    We went to The Boathouse for our anniversary. The views were great, but the food was just okay. The service wasn’t bad, but now you are asked to order online from your phone if you want quicker service. You also have to pay a service fee for using your phone to order. Way over priced for the food and service, but the views of the city are gorgeous at night!

    Report
32. JS

    JayS

    Richmond

    4 reviews

    5.0

    4 reviews

    Dined on June 11, 2022

    overall5food5service5ambience5

    Great food, great vibe, excellent bar, top end service. Be aware of the ordering system; if you order all at once, you are getting everything at once. You need to know when to order drinks, then salad, then apps, the entrees or it's all coming at once. It's not hard, just be aware.

    Report
33. S

    Steph

    Richmond

    10 reviews

    vip
    5.0

    10 reviews

    Dined on June 11, 2022

    overall5food5service5ambience5

    Awesome service!

    Report
34. OT

    OpenTable Diner

    Richmond

    1 review

    5.0

    1 review

    Dined on June 10, 2022

    overall5food4service5ambience4

    34th Wedding Anniversary

    Report
35. g

    gigi

    1 review

    4.0

    1 review

    Dined on June 10, 2022

    overall4food4service3ambience3

    It would really be nice to dispense with the QR code ordering system. One spends their initial time there staring at their phone instead of focusing on the joy of being out in public and engaging with others. It just doesn't feel as special going out to have to engage with you phone when you are with people. I understand that it helps when staffing is low, but I'd prefer the old way if we can ever get there! I also thought the music was too loud, as I don't like having to yell over the crowd and the competing music. On a higher note, the food was very good! Thank you!

    Report
36. A

    Alliecat

    Washington DC

    1 review

    5.0

    1 review

    Dined on June 9, 2022

    overall5food5service5ambience5

    We celebrated a special occasion on this visit and the phenomenal service made it feel like it. After a starter of roasted oysters (gf!) and shrimp cocktail, a fave local beer and a perfectly sweet and tangy limeade, we enjoyed the lobster bake together. The roasted potatoes, corn, shrimp, and lobster were amazing but the mussels exploded with flavor and ruled the platter. No sausage for me this trip (forgot to ask if gf) but my partner certainly would have taken more if offered! Crème brûlée (also gf) finished the meal and wouldn’t have had it any other way. Thanks for the extra help on the mobile ordering, we had a great time

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37. PP

    PerrshaP

    Richmond

    1 review

    5.0

    1 review

    Dined on June 9, 2022

    overall5food5service5ambience3

    The food and drinks were spectacular! However the restaurant need better A/C I can’t imagine eating there in the summer I would start sweating!

    Report
38. DE

    DaveE

    1 review

    4.0

    1 review

    Dined on June 8, 2022

    overall4food4service3ambience4

    Overall pretty good but disappointed to have my salad arrive after my entree. Not sure how the mixup happened but there was also absolutely zero recognition from the staff. We specifically asked for salads first and it seems pretty rudimentary to not have both crowding the table arriving at the same time. The food was good, just the execution on timing was lacking.

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39. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 8, 2022

    overall5food5service5ambience5

    Tess (at the bar) was wonderful and our waiter (Rory) was attentive, helpful and friendly, even though he had many tables. Great experience! The fried zucchini chips and crab cakes were awesome.

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40. SF

    SoniaF

    1 review

    4.0

    1 review

    Dined on June 5, 2022

    overall4food5service5ambience5

    The wait staff was very helpful . He recommended shrimp and grits it was a great choice. Really nice atmosphere.

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