The Coolstone

4.4
15 Reviews
£25 and under
Modern European
Welcome to the Coolstone. We look forward to your visit!

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
Screening
  • Sick staff prohibited in the workplace
What 15 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.2
food
4.5
service
4.4
ambience
4.1
value
Noise · Moderate
89% of people would recommend it to a friend
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AW
AlanW
Buckinghamshire
3 reviews
Dined on November 3, 2020
Overall5food4service5ambience5

As always very friendly. Good food pleasant surroundings.

B
Beckyh
Bath
1 review
Dined on October 20, 2020
Overall5food5service5ambience5

Lovely meal with staff that gave just the right level of attention- perfect way to end our holiday! Excellent value for money too.

B
Bobsi
London
2 reviews
Dined on October 11, 2020
Overall5food4service5ambience4

Very welcoming host and friendly staff. Lovely meal. Portion sizes could be a bit more consistent but only because you asked! We will be back.

AH
AlisonH
Yorkshire
1 review
Dined on October 2, 2020
Overall4food3service5ambience3

Delicious food although portions on the small side. One small slice of cheese on the cheeseboard was disappointing.

SC
SarahC
1 review
Dined on September 20, 2020
Overall4food5service4ambience5

Delicious menu with a good variety. Two of my party wanted a change from the set menu and the chef suggested an alternative.
Tables were well spaced out and cleaned between each meal.
Only complaint was that the waiter wore his mask around his chin, which was totally ineffective!

CC
CarolineC
1 review
Dined on September 18, 2020
Overall5food4service5ambience4

Returned here after a year. Had a lovely lunch, beautifully presented and very tasty

Will definitely return

JF
JenniferF
1 review
Dined on September 9, 2020
Overall4food4service4ambience3

It was great & dog friendly.
Which is always a bonus 😊

MG
MarkG
Derbyshire
1 review
Dined on August 30, 2020
Overall5food5service5ambience5

Excellent food and service. Highly recommended....

R
Rache
1 review
Dined on August 25, 2020
Overall5food5service5ambience5

A good menu and lovely food. The service was excellent too. We really enjoyed the evening and would definitely go back.

MD
MaxineD
Kent
3 reviews
Dined on August 23, 2020
Overall5food5service5ambience5

We went as a party of 5 and had a really good experience from start to finish laughing with the waitress as we are from london, even though she thought I was from Essex. Service was fantastic and food was amazing. Manager was very friendly and found time to talk with us too and so did chef

L
Looby
1 review
Dined on August 22, 2020
Overall1food1service1ambience1

The service was cold unprofessional and uncomfortable .
We were given one menu then told she was fetching more and given another menu so 2 menu’s for 3 people ?? not busy either .
Asked what ales were on ,she said what do you want ?
I asked if they had an sparkling elderflower she said we have an elderflower drink in a bottle .
The food arrived ,luke warm ,bland ,lifeless and lacking flavour and skill.
My daughter was the last to finish and was made to feel uncomfortable by the front of house who seemed desperate to clear our plates all of a sudden ...again not busy .
I found it very hard paying the bill for such an awful experience and gave my review on fb which they removed .This speaks volumes about an unprofessional one hit wonder which does not deliver and word of mouth is a very important tool for your business ...taking criticism and learning from it also shows you believe in your product .Removing criticism shows that you don't really deserve to have repeat custom or a business .
We felt unwelcome the minute i arrived having to explain that i wasnt late as i had modified my booking to a later time which they huffed at and shrugged ..we really should have walked at that point .

GW
GillianW
Derbyshire
1 review
Dined on August 18, 2020
Overall5food4service5ambience5

Our first visit made an excellent impression, knowledgable and helpful staff, a good range of drinks and food, a pleasant environment. I'd have liked to see another vegetarian option.

RC
RobertC
London
4 reviews
Dined on August 15, 2020
Overall4food3service5ambience4

Excellent service, although the waiting staff were very busy. A main course left the kitchen as a gluten-free option by mistake and therefore was not as described on the menu. Free desserts were provided to compensate.

QG
QueenGem
1 review
Dined on August 15, 2020
Overall3food3service1ambience3

I visited with my partner at the weekend - we had a table booking and sat inside. The building itself was really nice and the atmosphere was quiet but pleasant - we definitely felt able to socially distance. The menu was limited but there was plenty we liked and the food itself was good. However the service was very poor - after we had finished the waitress pretty much ignored us completely. It wasn't that she was busy as there was only 1 other couple inside who she spoke to several times! We were waiting to be asked if we wanted another drink or dessert but she never even glanced at us. In the end we had to go up to the bar to pay (probably shouldn't have to do that with Covid) and went elsewhere.

RP
RebeccaP
1 review
Dined on August 1, 2020
Overall5food5service5ambience5

Great place. Lovely staff. Fantastic value for money food.

FAQs

The Coolstone offers takeout which you can order by calling the restaurant at 01433 627280.

The Coolstone is rated 4.4 stars by 15 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.