The Melting Pot - Durham
We had a great experience! Our seating was very private whiff was perfect for date night and the service and food was excellent. Thank you!
Chris our server was awesome!!
I’m hesitant to write a mixed review, given I know that restaurants are going through a lot right now with lack of help…but given that it’s $50+ per plate, I feel like that level of dining should be held to a higher standard. Our server was very nice and got most of it right, but enough was wrong that we were left a bit unsatisfied but our experience. He never checked back up on us during any of the courses. Not once, until he thought a course was over. So we couldn’t ask for the spoon to fish the veggies out that he forgot to leave for us, for refills on anything, or the fact that our after dinner drinks never arrived. We told him to take them off the bill rather than try to get them when we were already done. And when we were in the middle of ordering the chocolate and after dinner drinks he just walked away in the middle of the ordering - half the table was like what about our orders? When flagged him down a few minutes later we asked what happened and he said he thought we were done ordering. It was all just very scattered and meh. This is the second time we’ve come since ownership changed, and this is the second time we were disappointed. In addition to poor service, it seems like the portion sizes for the cheese and meat has shrunk quite a bit too. We used to come two times a month at a minimum- that’s a lot of business…but the first time was so disappointing that it took a while for us to come back…and we’re disappointed again. Not sure when we’ll be back.
The food was amazing. Looks pricey, but you get your money’s worth. The server was very attentive and patient.
Excellent. Went for an anniversary, and had a wonderful time. Highly recommended.
I took my son and his gf for his birthday. We had a lovely dining experience. Chris took great care of us, as did another gentleman whose name I don’t know. He had medium length brown hair and a headband. My berry limon mojito was very good…Never a bad time at The Melting Pot 🙂
We have been to many melting pots. This was our first visit to this location. It was noisy and you are seated right beside other families. The food was mediocre at best besides the dessert which was fabulous. I know staff right now in all jobs are overworked and underpaid, so I’m giving grace to her. This was not the experience at this location like I have had at many others.
The food, service, drinks were all fabulous, and the way the food is prepared at the table provides an entertaining experience as, well, like being in the studio audience of a cooking program hosted by a famous chef. Delicious fun! Kids would love it too!
Everything was wonderful. I took off one star because they have removed the flexibility of ordering just what you want.
Love this place! Such a nice date night atmosphere, staff always seems to be great, and food is awesome!
You can’t beat the amount of food and the amazing sauces. This is our favorite place to treat ourselves.
Everything was perfect! Nicole B. did a great job!
Was a great dinner!
Attentive staff with good food. A bit pricey but OK value for an interactive 2 hour dinner. Always good for a special occasion.
Restaurant website prices are very different than the actual prices
I went for my boyfriend and I’s anniversary and we had an amazing time! There were flowers on the table, music was great, good privacy, and of course the food was delicious. It was pricey so I definitely recommend for a special occasion.
We had a wonderful experience at this location in Durham!! The service was awesome and it was the perfect place for our after wedding dinner!!!
We went to celebrate my daughter's birthday. We had a wonderful experience and had a great time. We had 5 people and we were giving plenty of food to satisfy our appetite. Will surely return
the food was great and it is experiential dining. We loved it.
Great place for a dining event with a room for your group
Food was good. It was a nice place to celebrate Father's day if you enjoy cooking fondue together. Service from Autumn and other staff was very good.
This restaurant is for those not in a hurry. Great service, good drinks and food.
It is definitely a pricey dining site, but makes for great family memories.
My wife and I enjoyed our experience Melting Pot - Durham. We got the 4-Course meal package. Josh was our waiter/cook and he was fantastic! He described the menu well and offered great suggestions and recommendations.
Did not accept our open table dining rewards cards. There was no indication when we made the reservation that they would not. Reward process was properly followed.
We celebrated the end of the pandemic and us moving to the area to be close to the grandkids. We took the two of them here. It was their first time.
Excellent experience. We were so happy to see that this location re-opened after we were last there on Valentine’s 2020 pre-COVID. Sunny was an excellent server, and Katie gave us an update on the new management and accepted a discount offered by the previous management to boot! Try the Wisconsin Trio cheese for something a little different!
The food was great but the service was excellent! Could not have asked for better service. Multiple people helping the waiter with keeping drinks full, asking if additional sauces were needed, clearing the table, etc. It was wonderful!
Honestly I love fondue, but the real highlights are the cheese course and the chocolate course. So good! We had a great time.
Service is always good! I should have requested a double burner to get two cooking styles. I’ll remember that for next time
We got to enjoy the mother's day experience today. The waitress we had was very helpful with our choice selections
Each course was fresh and timely. We expected to be full and happy when we left, and that's exactly what we got!
I loved the section I was in with the option to close my curtain if I wanted to. I did have to wait 30 min to be served but the staff was very attentive after that and the food was delicious as always.
It was great but service was extremely slow. I had 5:30 reservations, we got there at 5 and left at 7:45.
Was unaware that you guys moved on me! No worries. Had a wonderful experience and the wife was thrilled. Thanks!
The service was horrible. We wait
Fantastic and fun birthday dinner for my wife with friends. Would definitely recommend Melting Pot. They had some adorable private dining rooms for date night as well.
Erica was our sever and she was amazing!! Everything was great
Excellent all the way around!
The Melting Pot - Durham offers takeout which you can order by calling the restaurant at (984) 244-7272.
The Melting Pot - Durham is rated 4.7 stars by 51 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.