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The Palms, Los Gatos, CA

The Palms

4.0
4
946 Reviews
$31 to $50
Pacific Rim
Enjoy Pacific Rim cuisine in our beautiful dining room or specialty cocktails at the bar. Spacious indoor and outdoor private event spaces are available for any size group.



Located in the historic Coggeshall Mansion in Downtown Los Gatos, The Palms truly is an unrivaled sensory experience. Our Victorian Queen Anne building was constructed in 1891 and has housed a restaurant for more than thirty years.

Make a reservation

2 people

7:00 PM


Booked 21 times today

Order delivery or takeout

Other options

  • Order online
  • Logo image for Uber Eats

Additional information

  • Dining style

    Casual Elegant

  • Cuisines

    Pacific Rim, Seafood, Grill

  • Hours of operation

    Lunch Sat, Sun 12:00 pm–3:00 pm Dinner Mon–Thu, Sun 4:00 pm–8:00 pm Fri, Sat 4:00 pm–9:00 pm

  • Phone number

    (408) 402-3811

  • Payment options

    AMEX, Diners Club, Discover, MasterCard, Visa

  • Dress code

    Casual Dress

  • Catering

    The Palms has a full catering menu for any type of event, no party is too big or too small.

  • Private party facilities

    The Palms restaurant offers private and semi-private dining options for all types of events from boardroom meetings, graduations, birthdays to anniversaries, showers and rehearsal dinners. Our rooms are equipped with audio/video capabilities and controlled lighting for presentations.

  • Private party contact

    Maegan Garald: (408) 402-3811

  • Neighborhood

    Los Gatos

  • Cross street

    Grays Ln.

  • Parking details

    - 2hr Street Parking<br />- Underground parking in Lot #4 on Railroad Way between Elm and Gray’s, Unlimited<br />

  • Additional

    Banquet, Bar/Lounge, Beer, BYO Wine, Chef's Table, Cocktails, Corkage Fee, Counter Seating, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine

Popular dishes

What 946 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.0
4 based on recent ratings
  • 3.9Food
  • 4Service
  • 4.3Ambience
  • 3.6Value

NoiseModerate

Loved For

  • San Jose / Silicon Valley

    Outdoor Dining

Sort by

Filters

  1. d

    donotwantto

    Yosemite

    2 reviews

    5.0

    2 reviews

    Dined 2 days ago

    overall5food5service5ambience5
    the whole evening was very pleasant. all the staff were very attentive
  2. T

    Tiyal

    San Francisco

    3 reviews

    5.0

    3 reviews

    Dined 3 days ago

    overall5food5service5ambience5
    Amazing service and staff, was told to come on thursdays for the live music & will absolutely be back!
  3. MR

    MarroRo

    San Francisco

    1 review

    5.0

    1 review

    Dined 3 days ago

    overall5food5service5ambience5
    The Palms didn’t disappoint on our course visit there. We went for lunch and we’re amazing at the quality of lunch, attention to detail and amazing service from the entire staff!
  4. OT

    OpenTable Diner

    San Francisco

    2 reviews

    1.0

    2 reviews

    Dined 4 days ago

    overall1food1service1ambience1
    Never got to the drinks. Was anniversary and waited an additional 15 mins for table top that we never got. They overextended themselves cause they put us around the corner. Last table basically. Waited another 10 mins before leaving. As we left a waiter asked us if we were good as he was laughing.
  5. OT

    OpenTable Diner

    San Francisco

    1 review

    4.0

    1 review

    Dined 4 days ago

    overall4food5service5ambience4
    Very good food, service. Live music was very loud outside, moved to inside table but still had to talk very loudly to hear one another. More like a bar than restaurant when they have live music.
  6. DI

    DavidI

    San Francisco

    2 reviews

    vip
    2.0

    2 reviews

    Dined 7 days ago

    overall2food2service2ambience3
    their on line menu is outdated. they didn't have 2 items from their menu.
  7. D

    Disappointed

    San Francisco

    1 review

    1.0

    1 review

    Dined on August 2, 2022

    overall1food1service2ambience4
    We made a reservation for our anniversary. The sushimi appetizer was a mess and difficult to eat. The entrees were no better. The risotto was a clump of rice with over salted scallops. The sea bass was another mess and bland. The staff did not even acknowledge our discontent with the food even after sending it back. We were charged full price which was too high for for what was offered. Eat somewhere else please!!!
  8. B

    Bill

    San Francisco

    19 reviews

    4.0

    19 reviews

    Dined on August 2, 2022

    overall4food5service4ambience5
    Once we were waited on the service was very good. Initially, we felt ignored. Do they not assign tables to servers? Not enough servers. The fish tacos were good but served on well used wood planks which made me squeezy asked for a plate and Michael brought it immediately. Lobster bisque delicious. Bread pudding delicious.
  9. W

    William

    San Francisco

    53 reviews

    vip
    3.0

    53 reviews

    Dined on July 31, 2022

    overall3food2service4ambience4
    Outdoor seating under the palms was quite nice. Food wasn't great. French dip sandwich was of low quality. Very fatty meat, arrived with soggy bread, looked like it had been sitting for a while. Cheese had melted then hardened before plate came out. Service staff were great.
  10. DN

    DianaN

    San Francisco

    5 reviews

    vip
    5.0

    5 reviews

    Dined on July 31, 2022

    overall5food5service5ambience5
    We were a party of two. We ordered the coconut prawns as an appetizer and they were amazing! Then we both had the Prime Rib special and it was delicious. It was cooked perfectly, medium rare. In addition I asked that I substitute my broccoli for a small Caesar a salad. Loved the Caesar salad! Our waiter was very attentive and gracious. No issues with waiting for service as I had read before on OpenTable. Service was PERFECT! Love the ambiance as we sat out on the deck in the evening. Such a wonderful experience for us!
  11. SP

    SandieP

    San Francisco

    12 reviews

    vip
    5.0

    12 reviews

    Dined on July 30, 2022

    overall5food5service5ambience5
    Service was perfect. Food came exactly as ordered😀
  12. OT

    OpenTable Diner

    San Francisco

    3 reviews

    1.0

    3 reviews

    Dined on July 29, 2022

    overall1food1service2ambience3
    We had the salmon & it was not great. Very salty. Waiter kept disappearing and didn’t check on us. It used to be great. Not sure what happened to the food & service.
  13. OT

    OpenTable Diner

    San Francisco

    1 review

    3.0

    1 review

    Dined on July 24, 2022

    overall3food3service3ambience4
    Champagne bottles were not available and when we finally got one after 3 different choices it was served warm!
  14. OT

    OpenTable Diner

    San Francisco

    11 reviews

    vip
    4.0

    11 reviews

    Dined on July 24, 2022

    overall4food5service4ambience5
    Beautiful outdoor seating. We ordered Sashimi, prawns and lobster Bisque for starters and a fillet Mignon and eye fillet and Hoki bowl. Steaks were brilliant and Hoki was ok.
  15. SB

    SouthBayFood

    Los Angeles

    4 reviews

    2.0

    4 reviews

    Dined on July 24, 2022

    overall2food2service1ambience4
    The ambiance was great but unfortunately, service was slow. Food was overcooked. Disappointed.
  16. b

    brunchlover

    San Francisco

    15 reviews

    vip
    3.0

    15 reviews

    Dined on July 24, 2022

    overall3food1service2ambience5
    Beautiful setting outdoors in the summer. I ordered a starter of Korean boneless beef short ribs and stir fried vegetables. What I got? Thick tough stringy boneless beef of some kind that was not remotely a short rib and served in a bowl of soup. dreadful. Service was slow and inattentive. Not worth the price at all! Disappointed.
  17. e

    ed42

    San Francisco

    7 reviews

    vip
    5.0

    7 reviews

    Dined on July 21, 2022

    overall5food4service4ambience4
    Everything was great
  18. BB

    BrianB

    1 review

    3.0

    1 review

    Dined on July 19, 2022

    overall3food3service3ambience5
    our server was fantastic! the food was good (not great) and of course the location is amazing. It seemed a bit chaotic for the staff (not our server) bringing food and drinks. There was a lot of confusion on which food and drinks were for which table. We got asked if a dish was our on two separate occasions. Our drinks (2 of them) took a very long time (again this was not our server's fault). I would still recommend the place due to the outdoor setting
  19. MC

    MaryC

    Palm Springs

    8 reviews

    4.0

    8 reviews

    Dined on July 17, 2022

    overall4food4service4ambience5
    Wonderful 80th birthday meal for our good friends. Small issue with one of the meals which Tony the manager took care of the next day when I spoke with him. Very nice staff-a little frazzled by the end of the meal but overall did a good job. Tony the manager was very responsive and understanding of our issue. We will definitely return. Lovely outdoor setting~ Would have appreciated a basket of bread, etc at the start of the meal or the option to buy some. We were told they did not have any,
  20. R

    Rose

    1 review

    3.0

    1 review

    Dined on July 17, 2022

    overall3food5service2ambience5
    The food took 45 minutes to be served the Asian salad portion was much smaller
  21. K

    Kozibee

    Chicago

    14 reviews

    vip
    5.0

    14 reviews

    Dined on July 16, 2022

    overall5food5service5ambience5
    Great service! Great food! Lovely atmosphere dinning outside.
  22. G

    Geo40

    San Francisco

    6 reviews

    5.0

    6 reviews

    Dined on July 16, 2022

    overall5food5service5ambience5
    Alway a great experience at The Palms. Staff is was very attentive and service was fantastic. Food is excellent with the Asian fusion. Coconut shrimp is the delicious. Best outdoor seating in LG
  23. KD

    KatD

    San Francisco

    11 reviews

    2.0

    11 reviews

    Dined on July 15, 2022

    overall2food2service2ambience4
    Came out for the Thursday night promenade with reservations for 4 @ 6:45. We waited 15-20 min for our server to acknowledge our table and take a drink order. We were informed there were only 2 bartenders working the entire restaurant. Our dinner service took a total of 3 hours and our meals were mediocre. Overcooked sea bass and rib eye. The restaurant was overwhelmed.
  24. LH

    LindaH

    San Francisco

    11 reviews

    4.0

    11 reviews

    Dined on July 15, 2022

    overall4food4service3ambience5
    Drinks took forever but The rest was great
  25. M

    Michelle

    San Francisco

    12 reviews

    vip
    5.0

    12 reviews

    Dined on July 15, 2022

    overall5food5service5ambience5
    Everything was great! Had a great table and great time.
  26. G

    Greg

    San Francisco

    6 reviews

    5.0

    6 reviews

    Dined on July 12, 2022

    overall5food4service4ambience5
    one of our favorite places. Dining indoors or out the ambience is great and the people who work there are all very nice accommodating. Drinks are good and the menu is small but mighty
  27. JB

    JeanineB

    San Francisco

    1 review

    2.0

    1 review

    Dined on July 11, 2022

    overall2food3service2ambience5
    I had the halibut, which was excellent. My father ordered the fillet, but they brought out the ribeye. And they had to redo it. It took quite a while as the service was slow. I think they were shorthanded, the service was not very attentive, they never came back to ask if we wanted another drink or offer refills on the soft drinks. I definitely would’ve had another sangria, as it was delicious! We opted not to do dessert there because of the poor service. It is an absolutely gorgeous location, we got to sit outside on the lawn, and a great table. It really is a beautiful place. And would love to give it a second chance.
  28. SD

    SmitaD

    San Francisco

    3 reviews

    3.0

    3 reviews

    Dined on July 10, 2022

    overall3food1service3ambience1
    Decent service, and our server was coming and checking on us. But food was very very meh and over priced for the quality received. The poke bowl didn’t look fresh. The whole bowl was very sweet. The fish tacos had tacos and slaw that tasted stale. The burger was also just okay. Overall very disappointing! Won’t be coming again.
  29. M

    Mikey

    San Francisco

    6 reviews

    vip
    5.0

    6 reviews

    Dined on July 10, 2022

    overall5food5service4ambience5
    outdoor dining experience is #1 in LG. Chilean Sea bass is outstanding.
  30. AP

    AnneP

    San Francisco

    2 reviews

    vip
    5.0

    2 reviews

    Dined on June 26, 2022

    overall5food5service5ambience5
    We love sitting outside. The food and service has always been really good.
  31. CB

    ChiefBob

    San Francisco

    10 reviews

    5.0

    10 reviews

    Dined on June 22, 2022

    overall5food5service5ambience5
    Awesome service again. We had the same server as last time and she is very very good at treating us so great! Thank you.
  32. OT

    OpenTable Diner

    Central Coast

    4 reviews

    5.0

    4 reviews

    Dined on June 22, 2022

    overall5food5service5ambience5
    We had a great night. All the staff were friendly. All apps were as they were described.
  33. OT

    OpenTable Diner

    San Francisco

    3 reviews

    5.0

    3 reviews

    Dined on June 20, 2022

    overall5food5service5ambience5
    Our favorite spot so we celebrated Father's Day here it was delicious!
  34. c

    crab

    San Francisco

    1 review

    3.0

    1 review

    Dined on June 20, 2022

    overall3food2service3ambience5
    Excellent outdoor setting. Food quality was just ok, not great. Server was excellent, but food delivery was bad. Food delivery people were confused as to where to bring the plates. Happened for our table and every table surrounding us.
  35. K

    Katkenny

    San Francisco

    5 reviews

    vip
    2.0

    5 reviews

    Dined on June 19, 2022

    overall2food2service2ambience3
    Maybe it was an off night at the Palms. We had an early reservation on Father’s Day. Draft beer machine broken, when I ordered the fish of the day at 5 pm was told they were all out. My son ordered prime rib and was only told them were out after the rest of our table was served. The lobster bisque didn’t taste of lobster. Overall so disappointing and no attempts were made to rectify.
  36. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on June 19, 2022

    overall2food3service1ambience5
    The service and food at The Palms used to be incredible, it has been going down hill steadily for years. We keep hoping things will improve so every few months we return hoping for a better outcome. It didn’t happen again this past Fathers Day We sat outside, a beautiful table. It was down hill from there. Our waitress never said Welcome, Hello or Happy Fathers Day just walked up and said “Ready to order?” We ordered drinks and a bottle of Pellegrino. 20 minutes later. She returns no Pellegrino and told me they had no other sparkling water. I tried to order a drink they were out of everything. I settled on a spicy watermelon margarita that was so so. I asked her if they had soda water in the bar and if there’s anyway I could just get a glass of soda water. No personal service. We were once again asked abruptly if we were ready to order we ordered a couple of appetizers when they arrived we had no place settings, no napkins and had to ask and wait for placesettings and the hostess brought them up and set them on a chair and walked away. It was almost comical. While eating our appetizers the waitress continued to come up to ask if we wanted to order we placed our order, they were out of several items and scrambling to figure out what to get. My son ordered street tacos and can’t have cilantro and asked for a substitution or salsa when his dish came it was literally 3 street tacos covered in meat. I ordered the salmon which I admit was very nicely prepared the mashed potatoes were very salty and the broccolini was prepared perfectly. My husband had the ribeye which he was also happy. I will say the bus boys at the palms were working very hard and always had a smile they were helpful. We will not be back. We have given this establishment so many opportunities and it’s getting worse. It is so apparent that staff is not trained properly and do t know how to greet guests. The Palms used to feel like a an event, fine dining experience. Not any more!
  37. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 19, 2022

    overall5food4service5ambience5
    Excellent outdoor seating area
  38. M

    Michael

    San Francisco

    21 reviews

    vip
    4.0

    21 reviews

    Dined on June 19, 2022

    overall4food5service4ambience5
    I added the special occasion to the open table reservation, but the server wasn’t informed. I appreciate the ask, but if you’re asking... follow up with notification to the server.
  39. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on June 18, 2022

    overall4food4service4ambience5
    We celebrated three birthdays here on the gorgeous patio. The service was great, attentive and welcoming, and we all enjoyed our meals. My son loved his fried rice with steak and my parents found the lobster bisque to be quite good. Overall, we had a lovely meal outside.
  40. K

    Karen

    San Francisco

    3 reviews

    3.0

    3 reviews

    Dined on June 17, 2022

    overall3food1service5ambience5
    Nice location. Many seating options. Nice staff. Good service. Menu has never been stellar.

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Sealed or wrapped utensils used
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
    • Contactless payment available
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Protective equipment

    • Waitstaff wear masks
    • Diners must wear masks unless eating or drinking
  • Screening

    • Sick staff prohibited in the workplace

FAQs

You can order delivery directly from The Palms using the Order Online button. The Palms also offers delivery in partnership with Uber Eats. The Palms also offers takeout which you can order by calling the restaurant at (408) 402-3811.

The Palms is rated 4 stars by 946 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 21 times today

Order delivery or takeout

Other options

  • Order online
  • Logo image for Uber Eats
Google Map for The Palms

115 N. Santa Cruz Ave., Los Gatos, CA 95030

Additional information

  • Cross street

    Grays Ln.

  • Neighborhood

    Los Gatos

  • Hours of operation

    Lunch Sat, Sun 12:00 pm–3:00 pm Dinner Mon–Thu, Sun 4:00 pm–8:00 pm Fri, Sat 4:00 pm–9:00 pm

  • Cuisines

    Pacific Rim, Seafood, Grill

  • Dining style

    Casual Elegant

  • Dress code

    Casual Dress

  • Parking details

    - 2hr Street Parking<br />- Underground parking in Lot #4 on Railroad Way between Elm and Gray’s, Unlimited<br />

  • Payment options

    AMEX, Diners Club, Discover, MasterCard, Visa

  • Additional

    Banquet, Bar/Lounge, Beer, BYO Wine, Chef's Table, Cocktails, Corkage Fee, Counter Seating, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, View, Wheelchair Access, Wine

  • Phone number

    (408) 402-3811

  • Catering

    The Palms has a full catering menu for any type of event, no party is too big or too small.

  • Private party facilities

    The Palms restaurant offers private and semi-private dining options for all types of events from boardroom meetings, graduations, birthdays to anniversaries, showers and rehearsal dinners. Our rooms are equipped with audio/video capabilities and controlled lighting for presentations.

  • Private party contact

    Maegan Garald: (408) 402-3811

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