Tsu Japanese Restaurant - JW Marriott Hotel Bangkok

3.6
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26 Reviews
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$31 to $50
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Japanese
Here at Tsu Japanese Restaurant, we offer a sleek, modern ambiance and a range of skillfully crafted Japanese delicacies. Sample world-class sushi, classic regional dishes and much more.
What 26 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.6based on all time ratings
3.7
food
3.7
service
3.5
ambience
3.2
value
Noise · Quiet
56% of people would recommend it to a friend
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KF
Glasgow
6 reviews
Dined on September 16, 2019
Overall3food3service4ambience2

We were disappointed that most of our favourite seafood was out of stock. What we had was pretty good but not exactly what we wanted. Service was fine. Expensive for what we had.

k
San Francisco
1 review
Dined on April 23, 2019
Overall5food4service5ambience5

Its been my second visit to this restaurant. Last time I had a better experience since they’ve changed the menu and I felt the old menu was richer in choices and it was easier to choose from since the pictures and the names of the dishes were combined. One of the Sushi rolls was very spicy and if I had known it in advance I wouldn’t have ordered it.
The service was excellent and overall we had a good time.

AW
Thailand
1 review
Dined on February 21, 2019
Overall5food5service5ambience5

Very gd place, good quality of food! A real Japan taste!! Must come again next time!

PN
1 review
Dined on February 14, 2019
Overall4food4service5ambience5

First of all, service and atmosphere was really good. The food was a high quality, however I think they need to learn what udon noodles are because despite the dish I ordered coming, it had the wrong noodles. Wasn't a problem for me because I'm not a fussy eater but really a silly mistake. Staff were very friendly and attentive but not intrusive, can't fault them. To be honest I think alot of the food is VERY overpriced. 1 main meal, a small amount of sushi and 2 drinks came to 3600thb+!! Really overpriced, but for a valentines date my girlfriend was very happy, she even got beautiful free rose. So the place was good overall, I would recommend it but be ready for the cost if you go there.

BD
1 review
Dined on February 14, 2019
Overall3food5service4ambience2

The Food is really nice. Not cheap. The cold atmosphere is not really mine!!

OT
Hong Kong
4 reviews
Dined on December 9, 2018
Overall1food1service1ambience2

Everything and every restaurant in Bangkok is good value for money except this one. Heavily overpriced with poor quality of food.

MH
Las Vegas
4 reviews
Dined on December 8, 2018
Overall1food1service2ambience2

We have been in Tsu for 4 times now.
This time was the first time we were siting on the live cooking station.

The quality of the fish for Sashimi and Sushi is very good, however the menu has changed so there are no more interesting dishes.

The worst part was the live cooking! For fried rice the cook "plaid" with legs and if it did not look perfect just trow it away. This happened with 5!!!! eggs on our table.
Waisting food is not acceptable - we told them but I think we have been ignored!

We sure will never come back

M
New York Area
10 reviews
Dined on November 20, 2018
Overall1food2service2ambience1

This restaurant was so overpriced, the atmosphere was poor, and the price is exorbitant for the quality and portions.

CC
1 review
Dined on September 28, 2018
Overall2food3service1ambience3

Underwhelmed

Service was friendly but inadequate. We had to request service every time we needed something.

The food was decent but not as good as comparable venues of that price.

A
1 review
Dined on September 19, 2018
Overall5food5service5ambience5

We ordered the omakase menu. The sashimi is so fresh. Service is excellent. We have a very good time there.

t
1 review
Dined on August 10, 2018
Overall2food3service2ambience1

It was WAY overpriced. Sure the food was good but it was bland and lacked flavors. It is pretty much just an extended version of Fuji Sushi so I recommend you go to one of the Sushi chains and save 5000 THB. Also the ambience was not nice or romantic. It looked a lot like a food court with cheap tables and chairs.

BK
1 review
Dined on August 9, 2018
Overall3food3service3ambience3

Table reservation was not prepared for our anniversary lunch.
The food for two persons was not served at the same time. One had to start before the second got the menu. About 10-15 min delay. Staff were friendly but did not react to the inconvenience. We have received a free ice cream for our 22 years anniversary. Thanks for the nice gesture!

OT
Thailand
5 reviews
Dined on May 18, 2018
Overall3food3service2ambience3

I attend the restaurant on 18th May for lunch. I ordered Mini Omasake which includes assorted sashimi and maki, beef steak with rice and dessert. Usually assorted sashimi contains salmon, hamachi and maguro. That day Maguro is out and staff ask for change to other sashimi, I appreciate it.

The food is so so compare with the price. I have higher expectation with restaurant in 5 stars hotel and this high price. What can I say is food quality is not bad but not good in this price level. During lunch service is just fine.

After I had done my main course and waiting for desserts, the sraff came to our table and strongly ask us to do review here. In my opinion, it should be our own willing, please do not act like forcing us. My dad never do any review and do not good at technology, that staff came again for help access this review page and give 5 star rating for her restaurant arbitrarily. Is that professional? Is that polite? My dad had to eat and write review for you in the same time. After that, she said she will serve melon for complimentary our review. Actually this is not my first time here, I am really not sure but melon was always served. I mean I think its complimentary for all why she said like its obligation.

Please mind your staff politeness and do not be tricky with your customers.

W
Chicago
2 reviews
Dined on April 30, 2018
Overall5food5service5ambience5

Excellent Kobe beef, sashimi and sushi! Unparalleled selection of sakes. Outstanding service in a modern but elegant ambiance. Highly recommended.

D
1 review
Dined on April 21, 2018
Overall2food1service4ambience4

We order a beef don and cod fish, both are them are greasy. Neither of us can finish it.

GC
1 review
Dined on March 22, 2018
Overall2food1service5ambience5

Deep fried mature black port dry and hard, no pork taste.

SB
Las Vegas
1 review
Dined on March 20, 2018
Overall5food4service2ambience3

We ordered sashimi and soup. Soup was served while we were starting sashimi. After finhising sashimi, soup was cold. Are we supposed to have sashimi and soup simultaneously?

OT
Thailand
1 review
Dined on January 12, 2018
Overall5food5service4ambience5

ottimo cibo giapponese! la location è davvero molto bella, situata all'interno del fantastico JW Marriot. Servizio e qualità del cibo impeccabili!

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OT
Denver
3 reviews
Dined on December 30, 2017
Overall3food4service2ambience1

This was a disappointing experience inspite of paying high prices. We went for a family lunch during the holidays and we're truly disappointed by the service and the food was at best ordinary.
Did not carry the desserts we wanted

OT
Thailand
1 review
Dined on December 29, 2017
Overall1food2service1ambience1

Too expensive for What you get. Seated next to a temporary hardboard wall. Restaurant is in a basement. Food is oké But certainly not outstanding. Bkk has better options for Japanse Food.

WI
St. Louis
4 reviews
Dined on December 25, 2017
Overall3food2service4ambience3

We went there for Xmas eve dinner. The food was just ok, had better.

RW
New York Area
1 review
Dined on December 16, 2017
Overall2food5service3ambience1

Great food. Complete lack of atmosphere given strange lobby location of sushi bar

k
Thailand
2 reviews
Dined on December 1, 2017
Overall5food5service5ambience5

The experience was absolutely perfect, food and service were amazing and beyond excellent. I hope to get back to Bangkok so I can revisit.

SD
Sacramento
2 reviews
Dined on November 30, 2017
Overall3food3service4ambience2

Not the best restaurant for lunch. The value of the money are very poor.

CL
Thailand
1 review
Dined on September 15, 2017
Overall2food2service2ambience1

Worst service for a restaurant inThailand. Quantity of food vs price is a joke! Japanese at conrad 100 times better and cheaper.
Sorry but experience was really sh..

S
Thailand
1 review
Dined on August 21, 2017
Overall3food3service4ambience3

There's no reservation under my name nor opentable. Lucky there isn't any crowd so there's plenty of table.