Ambiance is awesome! Service excellent
It was Fathers Day and it was crowded. Our table was just off of the kitchen and it was very noisy. Our server was over the top and went out of her way to provide the best service. They were out of serving dishes for salsa for over 20 minutes. We ate through our guacamole & chips before the salsa came to the table. Our entrees were over cooked and they came out of the kitchen without the side dishes.
Our past experiences have been much better!
2 of our meals were room temperature. We did not send back because they took a longer than normal time to get in the first place.
It was great and the staff was excellent
Took very long to get food
We have been frequenting this particular Uncle Julios since it opened, and while the food itself is often top notch, the service has really deteriorated over time. We have had several instances of front desk people bold-face ignoring parties at the door, which happened again this time, and the non-bar waiting area is always a cattle yard. I would say that 50% of the time our orders do not match the actual food that comes to the table. This establishment used to embarrass the service at OTB down the road, but its a neck and neck race to mediocrity these days. Salsa is good.
With the exception of the special drink and guacamole preparer, the service was frustrating. They need to train the servers. The food was mediocre at best and the restaurant was not very clean.
We had only been there once before and the food was excellent and we looked forward to even having the same dishes. For some reason, this time, they were all at the other end of the spectrum and were awefull and we did not even finish. Hopefully just a bad night, but we will only try once more.
The tableside guac is great.
Triple birthday celebration
My reservation was marked as a no show, which wasn’t cool. But other than that, I do enjoy going to uncle Julio’s and will continue to do so.
Little to dark for my taste server could have come around little more often or have someone Dedicated to refreshing drinks
They were very busy around dinner but outside options were nice. Friendly servers and very attentive. Great beans and rice and the pinata was great for the kids. They loved it. The chocolate was a great way to end the evening
TREVOR WAS THE BEST SERVER I HAVE HAD IN MY LIFE GREAT FOOD, NICE STAFF, MARGARITAS WERE MARVELOUS
End of the school year.
Great food, great service
The chicken fajita tacos were just chicken tacos (no onions, no peppers) and came out cold. It appeared our server was on the newer side.
Everything was delicious and the waitress was so nice and attentive thanks and we will definitely return, it was our first visit and we were happy.
I was a bit disappointed, I’ve had better experiences there in the past. The service as marginal - our waiter was never around and seemed in a hurry to get away every time he did stop by. The food was also disappointing. Very few vegetables other than onions with the fajitas. My “jumbo” shrimp were not even “large”. It was loud, but not in a fun way. We will definitely choose somewhere else next time.
I have tried this restaurant over and over. Food is marginal. Atmosphere is fantastic but will not go back unless just for chips and guacamole.
We had a family graduation celebration and it worked out well. Staff was incredibly accommodating. Chocolate piñata was a huge hit for the graduate!
My daughters choice following her dance recital. Server did not know the menu and was no where to be found. 2 items came out incorrectly and we could never find him for anything. The fajitas were cold by the time we got tortillas to make them. Poor showing and we will not be back.
Not so much as a sorry or a visit from a manager. Obviously this is acceptable business practices for this franchise.
We were a little disappointed with some of the services this visit. There was one bartender for Sunday of Memorial Day. I apparently was her first or second day on the job. The place was packed & she was having a hard time keeping up with the orders. I asked 2 times for my drink to be in a tall glass and both times got an on the rocks glass. The margaritas were very good on the first round and almost undrinkable on the second round. My sister was with & her dinner wasn't hot, more luke warm. Since I have very good experiences there before I would go again, but if it isn't any better the next time I won't be back.
When we arrived, food was all over floor, table and chairs. The service crew cleaned when I brought it to their attention.
I arrived 45 minutes before my friends, but the hostess was gracious and seated me on the patio as I had requested. The table was perfect, as we could hear the music, but it wasn't loud or intrusive. The margaritas, as always, were perfectly delicious. A couple of items were missing when our plates arrived, but our server made sure to bring them right away. The food was delicious and plentiful, as it always is.
Uncle Julio's is our new favorite restaurant for delicious made-from-scratch food!
The food was good but too spicy for me. I would come back and order something else. Also. We had a birthday and to get a desert it had to be ordered, with a very limited selection . I would think a small desert would be in order. So you could at least sing H.B to the guest.
Very good food and tasty Margaritas. Service was good too. Definitely will go back!
Delicious food, delicious skinny drinks and fun atmosphere
First round of margaritas were way too suite. Waiter and bartender were very responsive,
however the replacement margaritas were way too sour. And all three of us felt there was
very little alcohol in the drinks.
Uncle Julio’s is a fun dining experience with a vibrant atmosphere. The food is good. Not crazy good but very good for local Mexican / Tex-Mex cuisine. Plus – had one of the best Margaritas I’ve had in a while.
We went to Julios to celebrate my husband’s birthday. Was a little disappointed with the service and the fact they had no simple little birthday cake like most restaurants do for birthday’s however the food was fabulous the drinks were great and uncle Julio’s does not disappoint
We’ve been going to this location for awhile now but that the last two visits the food was subpar. This time not even a whole chicken breast included in chicken fajitas. Server gave us a half filled salsa.
Mother’s Day, great restaurant in Vernon Hills
My wife and I enjoy going to Uncle Julios, but always leave a bit disappointed. The food is fine, and the quality is fine, but it is overpriced for what you get. It's worth going to, but it won't blow you away.
I won’t go back to Vernon Hills. Always slow service and it’s not because the food is made fresh
your staff and your food is simple amazing. Thank you for making my Mother's Day special.
Good experience, good food. Good vibes! Will go back!
This was our worst experience at Uncle Julio’s. They were obviously understaffed as numerous tables had not been cleaned and we waited at least 10 minutes once we were seated before our waiter showed up to ask what we wanted to drink. The whole process was painful as it took a long time for our food to come out, the majority of it was cold, and two out of the three orders were not right.
It was so good, but just at the beginning the hostess couldn’t find my reservation and they wanted me to wait and be in the area bar with small kids and no trying the situation with a smile.
Server was great. Food was good. Little pricey for the portions but overall a good experience