Serafina - La Concha

4.4
564 Reviews
$50 and over
Italian
Located in the heart of Condado, Our guests feast on delicious Italian cuisine including Serafina’s signature thin-crust pizzas, delicious pasta, fresh salads, seafood, burgers, and meats. The cozy atmosphere, full bar, and terrace.

It is also a favorite brunch destination.

PRIVATE DINING AVAILABLE

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Diner temperature check required
  • Contact tracing information collected
  • Proof of vaccination required to dine indoors
What 564 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.5
food
4.5
service
4.5
ambience
4.3
value
Noise · Moderate
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AE
AngelE
1 review
Dined on September 10, 2021
Overall4food5service3ambience5

Everything was very nice, waiters did take some time to get our order and then we didn’t get one entrée. But overall it was a great experience and dinner. Great!

OT
OpenTable Diner
Miami
1 review
Dined on September 9, 2021
Overall3food4service2ambience5

Great Ambiance. Food is pretty good. However we had a long wait for our food. Close to an hour.

Besides that, everything else was great.

RG
RyleyG
1 review
Dined on August 31, 2021
Overall3food3service2ambience4

Food was average. Venue was good. Service was subpar. Value was decent-ish.

m
vipmelissal
Denver
2 reviews
Dined on August 30, 2021
Overall3food4service3ambience4

This restaurant has always been awesome, but has a need to add some of the old items back on the menu. Nicer salads are needed, like the previous years. Spaghetti pomodoro is awesome.

OT
OpenTable Diner
Caribbean
1 review
Dined on August 28, 2021
Overall5food5service5ambience5

It was a great place to hang and dine. Food was good. Would
come again.

AT
vipAliciaT
San Francisco
16 reviews
Dined on August 28, 2021
Overall3food3service4ambience4

The bartender was great! Food was good.

JW
JackieW
Orlando
3 reviews
Dined on August 27, 2021
Overall5food5service5ambience5

Great place centrally located, food delicious, service great. Would definitely go back!!

S
iechenS
Caribbean
1 review
Dined on August 26, 2021
Overall5food5service5ambience5

Excelente la comida, la atención de la mesera y el ambiente. Lo recomiendo completamente.

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OT
OpenTable Diner
1 review
Dined on August 26, 2021
Overall1food2service1ambience5

We went for our anniversary dinner. Prior to the reservation, I requested we get desert with “happy anniversary”, something small but cute. When my boyfriend went to the restroom, I reminded the server once again - We didn’t receive it after waiting for a long time. I wanted it to be a surprise to my boyfriend since it was a special evening. The steak was also overdone. Other than that, we really enjoyed the ambiance and our waiter was very very kind, but it would have been nice if we got what we requested.

OT
vipOpenTable Diner
New York Area
1 review
Dined on August 25, 2021
Overall5food5service5ambience5

Paola was the best!

B
Brittany
Minneapolis
1 review
Dined on August 20, 2021
Overall3food3service3ambience4

The waiter kept trying to upcharge us - we asked for tap water and he said "it tastes funny today, how about a bottled water?" Yet that was not complimentary so we declined(the tap water tasted perfectly fine, fyi). When asked for drinks, I said no thanks, and my friend ordered a glass of Moscato. He brought us a bottle and I had to send it back because I did not ask for any, and she only wanted a glass. The music level was all over the place - it oscillated between a whisper and the volume of a club.
I asked for a well done steak, and it came out very pink in the middle. Fortunately the waiter was able to bring it back to be cooked through more.
Also, the steak claimed to come with fries and steamed vegetables. It had a small order of fries along with 1 slice of zucchini, 1 slice of pepper, and 1 onion. Hardly steamed vegetables.
For the price I paid, I was disappointed unfortunately.

AN
ANPS
Indiana
3 reviews
Dined on August 20, 2021
Overall2food4service2ambience3

We were seated only after showing proof of vaccination or a negative COVID test. Once at the table, we had to ask for our server, since we hadn't been greeted for 10 minutes. Our drinks and appetizers came fast but then it all stopped. Several large tables around us received their entrees despite being seated after us. Our server initially denied this occurring, but then said the kitchen was backed up (which doesn't explain why a table of 4 and a table of 7, who ordered after us, received their food first). Our server was not apologetic and from there, was actually pretty flippant. The manager came and apologized profusely. However, he could not explain why our food had not been received in a timely fashion. Thankfully 3/4 of the dishes were good when they finally arrived (1.75 hrs after arrival). They even botched the surprise dessert we ordered for a member of our party who was celebrating a birthday.
Overall, the restaurant did not meet expectations and we will not recommend or return in the future.

OT
OpenTable Diner
New York Area
5 reviews
Dined on August 19, 2021
Overall2food2service2ambience1

The food wasn’t great. They don’t give you a lot and food doesn’t seem fresh. Too loud music. Can’t talk and have a conversation.

W
Will
Caribbean
1 review
Dined on August 14, 2021
Overall1food3service1ambience1

I've been in this restaurant several times and always had a great time. This time the experience was awful. The waiter was rude. My table was inside (air conditioner) but there were a lot of mosquitos inside and the atmosphere was unbearable (too hot to be inside).

OT
vipOpenTable Diner
Baltimore
1 review
Dined on August 10, 2021
Overall5food5service5ambience5

Food, service, ambiance...FANTASTIC!

RE
RajEagle
Caribbean
1 review
Dined on August 10, 2021
Overall4food4service4ambience4

nice place with great ambience.. we got there at our reserved time and were seated promptly. The food was good and served in a decent amount of time, as made thru the 1st course the restaurant got full and our waiter was still able to check on us frequently to make sure what we got was good and if we needed a refil of a drink etc. The only issue we found was there were small flies or mosquitoes near the tables, we switched tables and still had the same issue ..

PR
PamR
1 review
Dined on July 26, 2021
Overall1food2service1ambience2

Service was very slow. Waiter wait 20 minutes to present herself and we almost spend 3 hours between appetizers and dessert.

OT
OpenTable Diner
1 review
Dined on July 24, 2021
Overall5food5service5ambience5

An excellent service. The waiter had a careful attention, very friendly. The food was on time and of high quality.

ET
EnjoyedTonys
Cincinnati
4 reviews
Dined on July 18, 2021
Overall2food2service2ambience1

Restaurant is very noisy indoors, so much so that the outdoor/on-street seating was a more appealing option. Food was not as good as all other ratings indicated. Server was so occupied with a big spending table next to us that they did not check-in with us once food was delivered. In fact, we were finished eating the meal by the time they checked back in with us. We would have liked dessert but were so frustrated by service and noise level of the restaurant we just wanted to leave.

Our experience definitely left us wanting a replacement "nice dinner" somewhere else.

OT
OpenTable Diner
1 review
Dined on July 15, 2021
Overall5food5service5ambience5

The food was delicious and drinks were amazing! Great place!

K
Katiamarie
1 review
Dined on July 11, 2021
Overall4food4service5ambience3

La comida muy rica y excelente el servicio. Encontré solamente que el lugar estaba demasiado lleno y había mucho ruido. Pero en general excelente.

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OT
OpenTable Diner
1 review
Dined on July 7, 2021
Overall4food4service5ambience5

Beautiful restaurant with great service. The food was very good as well but a little pricey. Still really enjoyed the experience!

M
Meaghan4398
Columbus
4 reviews
Dined on July 6, 2021
Overall5food5service5ambience5

We loved Serafina! The calamari was the best I’ve had, and the truffle fries were addicting, haha! We both ordered pasta dishes for the main course, and both were very, very good. The music was great; service was solid; and atmosphere was upbeat. Loved it!

s
vipsusan
Phoenix
7 reviews
Dined on July 3, 2021
Overall5food5service4ambience5

Great food, lovely atmosphere, fabulous music

SM
SheilaM
1 review
Dined on July 1, 2021
Overall5food5service5ambience5

Great service and the food was Excellent!!! Will definitely come back again!!

JP
JessicaP
New York Area
5 reviews
Dined on June 30, 2021
Overall3food3service3ambience2

The music was too loud. It was our anniversary and I asked for them to write on our dessert plate happy anniversary.They said they couldn’t do it.They should be able to accommodate something so simple for a special event.Highly disappointed.

OT
OpenTable Diner
New York Area
3 reviews
Dined on June 29, 2021
Overall4food5service4ambience4

I was celebrating my Birthday. The food was very good but considering when I made the reservations nothing it was my birthday I was a bit disappointed there was nothing special done. The dessert was so small and not even a candle.
My friend mention to waitress without my knowledge it was my Birthday and nothing!!!

I just say what is the point of asking if there is a special occasion…

MB
MonicaB
1 review
Dined on June 26, 2021
Overall5food5service5ambience5

La experiencia fue genial. Teníamos miedo de regresar dado a que la última vez fue tan espectacular, que no queríamos dañar la experiencia, sin embargo, nuestra visita de esta ocasión fue igual de bueno. la única situación que tuvimos fue que el baño de damas estaba realmente asqueroso, uno de los baños sin papel, el zafacón de los papeles de mano desbordado, piso sucio, tapa de inodoro sucia, etc... Se lo dijimos a la mesera y vimos que fueron a limpiarlo luego.

Aparte de eso... nuestra visita fue encantadora.

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EB
EdwinB
1 review
Dined on June 25, 2021
Overall5food5service5ambience5

Amazing food, amazing service and overall, a great experience!!! Staff went above and beyond to make us have a memorable evening while celebrating our daughter's birthday. Even a great surprise with plena music while all staff joined at the cake moment!!! I am super grateful for the beautiful moments...

OT
OpenTable Diner
New York Area
1 review
Dined on June 22, 2021
Overall2food3service1ambience4

We had reservations for an early dinner because that was all that was available. When we went, the place was practically empty. It took them about 10 minutes just to seat us event though almost all the tables were empty. It took another 30 minutes for them just to wait on us let alone just bringing water to the table; I had to go to the hostess to ask for someone to come take our orders. On top of that, it took them another 30 minutes to bring our food. So from the point of our reservation time to when we actually got water and food was over an hour. We were 4 adults with 2 toddlers, but they considered us a party of 6 even though we did not order for the kids and they included a 20% tip on the bill which is absurd considering we barely got any service.

When ordering, we initially wanted to get the steak and the filet mignon to which the waitress said they didn’t have any prepared yet. So we asked how long it would take to prepare, and she went to ask; didn’t come back for another 5-7 minutes and said it would be available. When the food finally came out, the portion was so small we had to order a pizza which we honestly should’ve left and ate somewhere else because that took another 30 minutes. After we put in the order for the pizza, the waitress asked us if we were all done and if we wanted the check so I told her we were still waiting for the pizza and all she said was “I know”.

I don’t think I’ve ever received such poor service in any restaurant in my entire life or ever felt the need to tip less and I was quite angry that the tip was included. I do not recommend coming here for dinner to say the least.

OT
OpenTable Diner
New York Area
1 review
Dined on June 21, 2021
Overall5food5service5ambience5

Great food great staff

EC
EdwinC
Caribbean
4 reviews
Dined on June 20, 2021
Overall5food5service5ambience5

Great service and food taste

RC
RCWoodard
1 review
Dined on June 13, 2021
Overall4food4service4ambience3

The food was delicious and service above average. We chose to sit outside to stay in the fresh air and people watch. Unfortunately there was a big group of motorcyclists directly across the street that kept up quite a bit of noise. Otherwise a very nice experience.

J
Jamar
1 review
Dined on June 12, 2021
Overall5food5service3ambience5

Very friendly staff. Food is really good I would definitely comeback.

OT
vipOpenTable Diner
Las Vegas
16 reviews
Dined on June 11, 2021
Overall5food5service5ambience5

Awesomely awesome

AP
AmandaP
1 review
Dined on June 9, 2021
Overall5food5service5ambience5

Such an amazing dinner for our last night in PR! We had the best time and enjoyed the food & atmosphere. Truly a beautiful place.

AK
AnastasiyaK
1 review
Dined on June 6, 2021
Overall5food5service5ambience5

Good ! Loved it such a great food and drinks ! The atmosphere is very good to and the place is beautiful.

D
vipDkfc
New York Area
40 reviews
Dined on June 4, 2021
Overall5food5service5ambience5

This was our second visit and it will be a regular when we vacation again. Food is great. Service is great. Patio is lovely. We really appreciated that they enforce their dress code (no bathing suits). BRAVO!

OT
OpenTable Diner
New York Area
2 reviews
Dined on June 3, 2021
Overall2food5service5ambience1

The food was good, but does not correlate to the prices. The environment and noise was totally awful. It seems they only care about tourist and take for granted the local customers. Drinks were good, service and presentation was great. Never received no valet parking discount.

CD
CambodiaD
Washington DC
6 reviews
Dined on May 31, 2021
Overall4food4service4ambience4

What we drank: Riesling, good (Kendall jackson)
What we ate:
Caesar Salad: standard, nothing special.
Buffalo mozzarella, tomatoes and basil- it was ok. Tomatoes were standard, not heirloom. Needed more basil.
Farfalle: pasta and shrimp cooked perfect, but lemon sauce was overwhelming.
Pasta Carbonara: delicious! Add chicken and shrimp. Perfect portion size. Would get again!
Tiramisu (to go): light and delicious. Would prefer a wafers to be more ameretto soaked, but still yummy.
Space: delightful outdoor space with view of the bar and the street/passerby.

FAQs

You can order delivery directly from Serafina - La Concha using the Order Online button. Serafina - La Concha also offers takeout which you can order by calling the restaurant at (787) 722-5050.

Serafina - La Concha is rated 4.4 stars by 564 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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