The place was really loud, to the point you couldn't here yourself think. Plus this place can't cater to those of us with food allergies as most serve egg bread or egg breading on their entrees. Won't be back.
Dinner with my son
It was absolutely outstanding! The best part was the unbelievable waiter, PJ. What an excellent service and attention from him. Bravo!
Lovely ambiance, excellent service. Husband loved his veal, my salmon and pasta was good. Apple strudel excellent.
Excellent food, service and ambience! Favorite place to dine on the trip!!!
We are huge fondue fans and this place does not disappoint. Cheese fondue followed by Fondue Chinoise followed but chocolate fondue! It was all delicious. A perfect night out during a ski holiday. Very expensive but so is everything in Vail. Service was top notch too. Our waitress, Carla was a delightful Swiss. Could it get any better?!! Portions are generous so order less than you think you’ll want.
I love this restaurant! We eat there at least once every time we visit Vail, sometimes more! It's delicious. The food is heavy though; you can expect leaving there feeling something between "stuffed" and "OMG I'm uncomfortably full" (but it's totally worth it :)
The waitress had a flu and it was so embarrased for me to have to tell the manager. They have to control that kind of things with the people who work there.
On the other hand, food was very good as always and everyone was very nice.
It’s a nice restaurant, feels like you were back to Europe. But a few things to point out:
1) they could dimm the lights for dinner to create a bit more ambience
2) We were sat in the back, and our waitress kept on forgetting about us because they’ve devided the sections in an odd way and she was mainly servicing the front of the restaurant.
3) most people go here for fondue or raclette, it gets hot in the restaurant and they don’t seem to have an AC. Would be helpful if they could at least open some windows to let some fresh air in.
I've been dining here at the Swiss Chalet for many years and it never disappoints. Great food and great ambiance keeps me returning year after year. Perfect activity dinner for family with kids... everybody gets involved.
La comida deliciosa como siempre... el servicio de regular a malo, el hombre muy amable pero olvidaba lo que se le había pedido, no traía las bebidas, el tiempo entre cada plato fue demasiado largo, no pidió un pescado que prácticamente llego con el postre... lastima de tan buena comida... la mesa que nos dieron estaba a medio pasillo, mucho ruido y un tanto incómodo pero la tenían lista un poco antes de la hora solicitada lo cual fue muy bueno para nosotros
Great service, good meal
Amazing food and service. Not cheap but a real treat.
Had the cheese and beef Fondue. Both were delicious, but a bit expensive, we thought, for the portion size. We would recommend chocolate dessert fondue- plenty for the 4 of us and a nice selection of berries and shortbreads served. Overall excellent food.
Fantastic! Been 4 times, love it.
We had a party of seven adults. Fun atmosphere and very energetic. We started out with two cheese fondues as appetizers. Only needed one. We were so full from the fondue we shared several wiener schnitzels and salads. The French onion soup was fabulous along with the hazelnut chocolate fondue for dessert.
Amazing food! Even better service!
Great service, liters of beer and excellent fondue, enough said.
Pésimo servicio, mala mesa con todo que la reservación fue hecha con un mes de anticipación, tardaron más de una hora en servirnos, y más de media hora entre platos, muy mal servicio
Great place. A must do in town
One of our very favourite restaurants in the whole wide world. Most delicious fondue amd superb service every time we enjoy at meal at The Swiss Chalet!
No one is empowered to care - even the managers.
This is normally a very good restaurant that we and our kids enjoy. But something - everything - was handled poorly this night. A night at Waffle House would have resulted in far superior service.
We have enjoyed numerous meals at the Sonnenalp restaurants this past year. But we were so disappointed by this experience that we may never go back to the Sonnenalp.
This is an awesome Restaurant with great food.
Menu is not very vast, but anything you order is outstandingly delicious!
Ambience is great and service is very well as well.
Excellent service! Carla the nicest waitress ever!!! The food is outstanding! Thank you!!!!
Podrían tener música más ambientada
Swiss Chalet is beloved by us. Being seated at the quietest table on the lower level with the loveliest outside view, we were greeted by PJ. PJ was/is a most professionally aware waiter... he was attuned to timing his presence and inquiring regarding our preferences. He kindly offered to ask for clarification about a menu item... offering his gratitude for his own continued learning-explaining he was quite new at this restaurant. Our fondue was delightful... Swiss Chalet has a well-prepared staff, excellent ambiance and they and we are grateful for the excellence of PJ.
Thoroughly enjoyed our evening there as a party of 7. Highly recommend
We were greeted by the hostess, coat check person, and three waitresses, all bubbly and smiling. The ambiance is excellent, like a European rustic inn. Our server was superb as was the food.
It took 30 min for someone to recognize we were there the food was ok. The service was poor
Caro para lo que es, buena comida. Buen servicio
It was scrumptious and we are not just talking about the food. The whole ambiance was so pleasant. We go every time we are in Vail to enjoy the total experience from wait staff to excellent food.
It was good as always, we had the escargot and the cheese fondue, both very good. The only down side is that in the red wines by the glass, the only argentine wine was not good so we didn't order it, I think management should change that selection.
From the uniforms that the staff are wearing to the wood panel walls and hanging cow bells, it feels like you have stepped into a restaurant in Switzerland. The two of us shared a salad, which was large, fresh and delicious. The whole grain and rye breads were fresh and tasty. The spaetzel was good and tasted authentic. It was an appetizer portion and we could have eaten more. For the entree, we split the salmon over pasta. It comes with olives and we asked for the dish without them. Unfortunately the pasta still has a very strong taste of olives and ruined it. The fish was cooked to perfection. They charge a 2% fee to compensate the kitchen staff. We found this fee quite tacky - have your waiters split their tips, pay your kitchen help more, or raise your prices. Nobody likes mandatory gratuity added to their checks, especially when the fee is added to your drinks also.
Fun and delicious but a little bit to crowded and noisy
We had an amazing dining experience! Our server Antonio was exceptional and very attentive to our needs. The food quality was wonderful and timing for service was perfect. We will definitely be back very soon!
We go here every year when we visit Vail. One of my all time favorite fondue places ever! Service is also excellent along with the food.
We wanted to do something special for my brother-in-law's 30th birthday and this was it! Such a great experience, they wished him a happy birthday the second we checked in and made him feel very special all evening. The waiter was very nice and knowledgable helping us order and suggesting items we skimmed over but after hearing his recommendations decided to try and loved. Would definitely go back when in town again.