The Melting Pot - OKC

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1. c

   chrisd

   Tulsa

   1 review

   5.0

   1 review

   Dined on June 18, 2022

   overall5food4service5ambience4

   Anniversary

   The Melting Pot - OKCResponded 7 days agoThank you for the great review!

   Report
2. BG

   BillG

   St. Louis

   9 reviews

   vip
   5.0

   9 reviews

   Dined on June 17, 2022

   overall5food5service5ambience5

   Wonderful experience! We’ve been to The Melting Pot on several occasions but the service at OKC was the best!

   The Melting Pot - OKCResponded 7 days agoWe are so glad to hear that! Thank you for coming in!

   Report
3. OT

   OpenTable Diner

   Oklahoma City

   1 review

   5.0

   1 review

   Dined on June 17, 2022

   overall5food4service5ambience5

   Anniversary

   The Melting Pot - OKCResponded 7 days agoThank you for celebrating your anniversary with us! We are so glad you enjoyed!

   Report
4. OT

   OpenTable Diner

   Oklahoma City

   1 review

   5.0

   1 review

   Dined on June 12, 2022

   overall5food5service5ambience5

   We had the best server . He was so nice

   The Melting Pot - OKCResponded on June 16, 2022We are so glad to hear that! Thank you all for dining with us!

   Report
5. MM

   MarioM

   1 review

   5.0

   1 review

   Dined on June 12, 2022

   overall5food5service5ambience4

   Good service and food. Would recommend. Dessert was the best part. Portions were plenty.

   The Melting Pot - OKCResponded on June 13, 2022So glad to hear that, Mario! Thank you for the recommendation! We hope to see you back again soon!

   Report
6. JC

   JamesC

   Dallas

   4 reviews

   3.0

   4 reviews

   Dined on June 11, 2022

   overall3food3service3ambience4

   Went there to enjoy the vegan cheese, since we have a dairy allergy. We were informed when we ordered it, they did not have an cheese for our order. We were given a discount, but the experience was greatly diminished.

   The Melting Pot - OKCResponded on June 13, 2022We are so sorry to hear that you did not get the meal you expected. We clearly dropped the ball and we are sorry for not having our items available for you. If you would like to speak more, please message us on Facebook and we would be happy to help fix this! Thank you for your feedback!

   Report
7. OT

   OpenTable Diner

   Oklahoma City

   2 reviews

   5.0

   2 reviews

   Dined on June 2, 2022

   overall5food5service5ambience5

   It was really nice for my birthday. Love the fact that they all signed a card for my bday..

   The Melting Pot - OKCResponded on June 6, 2022So glad to hear that! Thank you for celebrating with us!

   Report
8. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on May 30, 2022

   overall5food5service5ambience5

   Khord was the best!:)

   The Melting Pot - OKCResponded on June 6, 2022So happy to hear Khord took good care of you all! Thank you for dining with us!

   Report
9. k

   katiew

   Oklahoma City

   6 reviews

   vip
   5.0

   6 reviews

   Dined on May 30, 2022

   overall5food5service5ambience5

   My Family and I come to melting pot almost every single week and we always have a wonderful experience.

   The Melting Pot - OKCResponded on May 31, 2022Wow every week?! You are some loyal fans!! Message us on Facebook, we'd love to thank you for supporting us!!

   Report
10. OT

    OpenTable Diner

    New York Area

    3 reviews

    1.0

    3 reviews

    Dined on May 30, 2022

    overall1food1service1ambience3

    This was a terrible experience. We told the waitress upon arriving that we had never been to this establishment and had no idea how it worked. She did not give us any information other than tell us how to select the food. When she brought out the food or the first pot that included something that resembled broth we asked again how this worked. She said she was bringing the remainder of our food. What I’m bringing raw meat and Rob vegetables she said that we were supposed to put them in that boiling broth that was on the table. We ordered filet mignon and some other steaks and put them in the pot along with the raw vegetables. There was no seasoning other than the garlic seasoning that they gave us for the table. The meat looked like stew meat when it came out. $99 is a lot of money to pay for stew meat. I will never ever visit this establishment again. I am not interested in cooking steak in a broth where I didn’t have to time it season it and then it doesn’t even taste good. We did not eat any of our food other than one bite. Perhaps we should have stuck with the desserts.

    The Melting Pot - OKCResponded on June 10, 2022We are sorry to hear you did not enjoy your experience with us. We know it is a unique restaurant and it is not always for everyone. We would love to have you back for just cheese or chocolate soon if the entree was not necessarily your favorite! Thank you for your feedback

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11. G

    Greatsteak

    Oklahoma City

    2 reviews

    3.0

    2 reviews

    Dined on May 29, 2022

    overall3food3service3ambience3

    Unfortunately the Melting Pot continues to go downhill. It has been our go to place for years. Usually 4 - 6 times a year with parties of 5 - 10 people. The last year or two, the service has decreased dramatically. It seems like they are always understaffed and/or we get a new server. They don't seem to keep their servers very long. Then you add in that the portions seem to be getting steadily smaller, especially the cheese and chocolate. The servers offer you more dippers for the cheese and chocolate and sauces for the main course but act put out when you actually request them and then take forever to bring them out. Then to top it all off, you take the best dessert (S'mores) off the menu. For the price, we will likely find another place for special occasions moving forward. For the prices they charge, everything should be top notch. It used to be top notch but no longer is.

    Report
12. OT

    OpenTable Diner

    Oklahoma City

    1 review

    1.0

    1 review

    Dined on May 29, 2022

    overall1food1service1ambience1

    We waited 15 minutes for anyone to bring us water and we still had to wait several minutes to see our server. We finally ordered and it took a long time for our food to start coming out. We decided to use the grill for our entrees. It took several minutes just to cook a small piece of meat. The vegetables we were never able too fully cook. So much food was wasted because after 40 minutes of trying too cook our food we gave up. We were sat in a section of families with children. There was screaming and yelling our entire meal. My husband was drinking tea and he was told she could not refill it because they had already cleaned the beverage station. Two and a half hours later and a $150 bill we left unsatisfied and irritated. Not worth the money at all. The quality of food is terrible. Service was terrible.

    The Melting Pot - OKCResponded on May 31, 2022So are sorry to hear you did not enjoy your meal with us. We know it is a very unique experience and it is not for everyone. We apologize for the slow service and hope we can do better in the future. Thank you for your feedback and we appreciate you coming in and giving us a try!

    Report
13. S

    Sammy

    Chicago

    9 reviews

    5.0

    9 reviews

    Dined on May 25, 2022

    overall5food5service5ambience5

    Everything was AMAZING from the time we walked in to the time we left! Service was excellent and the food was fantastic!! Would definitely recommend!!

    The Melting Pot - OKCResponded on May 26, 2022So happy to hear that, Sammy! Thank you for the recommendation and for dining with us!

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14. EK

    ElishaK

    Oklahoma City

    1 review

    5.0

    1 review

    Dined on May 24, 2022

    overall5food5service5ambience5

    We enjoyed my daughters 18th Birthday at the melting pot this evening. Great food and excellent service! Wonderful experience! Thanks Ashley for all the fun!

    The Melting Pot - OKCResponded on May 26, 2022So glad to hear that! Thank you all for celebrating with us!

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15. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 22, 2022

    overall5food5service5ambience5

    We had a great time. Both of my kids came out of their shells and really had fun. We all loved it.

    The Melting Pot - OKCResponded on June 6, 2022Aw that sounds like a wonderful evening! So glad you and your family enjoyed! We hope to see you back again soon!

    Report
16. JL

    JerieLynn

    Seattle

    1 review

    4.0

    1 review

    Dined on May 21, 2022

    overall4food5service5ambience2

    The Melting Pot in OKC overall was same delicious and friendly staff experience, but since the remodel they now have a lot more tables and it doesn’t have that intimate, quiet atmosphere in all of it anymore. Our booth was against the same wall as the kitchen door, which opened and closed behind me frequently as the food was brought in and out. Having the hot pots right behind me was a bit nervous and the door sound was distracting. Unfortunately, it did change the experience and for the first time in 10 years I had less than a 5 star experience.

    The Melting Pot - OKCResponded on May 23, 2022We are sorry that your placement made your night less enjoyable than you expected. We would be more than happy to accommodate you next time with a better table. Thank you for the feedback and for dining with us! We hope to see you again soon!

    Report
17. SM

    ShellieM

    Memphis/West TN

    1 review

    5.0

    1 review

    Dined on May 18, 2022

    overall5food5service5ambience5

    Our waitress was amazing. We loved the experience. What a fun place to eat with a group!

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18. LA

    LauraA

    Oklahoma City

    3 reviews

    4.0

    3 reviews

    Dined on May 14, 2022

    overall4food5service5ambience5

    Food was delicious and the service was 110% amazing. The only reason for 4 stars is because our reservation was for 545pm and didn’t get a table until 6pm and we had requested a booth and no booth.

    The Melting Pot - OKCResponded on May 23, 2022So glad to hear that! We are sorry that you did not get to your table until 6pm and that it was not the booth you requested. We hope that we can do better next time! Thank you for dining with us!

    Report
19. OT

    OpenTable Diner

    Oklahoma City

    1 review

    5.0

    1 review

    Dined on May 14, 2022

    overall5food5service5ambience5

    Wonderful service

    The Melting Pot - OKCResponded on May 23, 2022Thank you for the great review!

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20. OT

    OpenTable Diner

    Oklahoma City

    1 review

    5.0

    1 review

    Dined on May 14, 2022

    overall5food5service5ambience5

    Angelique was the manager when we went and she was absolutely the sweetest and most accommodating person!

    The Melting Pot - OKCResponded on May 23, 2022So glad to hear the! Angelique is the best! Thank you for dining with us!

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21. OT

    OpenTable Diner

    Dallas

    1 review

    5.0

    1 review

    Dined on May 13, 2022

    overall5food4service2ambience3

    slow service

    The Melting Pot - OKCResponded on May 23, 2022We are sorry to hear you had slow service, but happy to see you still had a 5 star experience otherwise! Thank you for dining with us!

    Report
22. OT

    OpenTable Diner

    Oklahoma City

    1 review

    5.0

    1 review

    Dined on May 13, 2022

    overall5food5service5ambience5

    My experience was great! Loved everything about the place. From the food to the high quality service. Highly recommend!

    The Melting Pot - OKCResponded on May 23, 2022That is so good to hear! Thank you all for dining with us and for the recommendation!

    Report
23. OT

    OpenTable Diner

    Hawaii

    2 reviews

    4.0

    2 reviews

    Dined on May 13, 2022

    overall4food4service5ambience5

    Anniversary

    The Melting Pot - OKCResponded on May 23, 2022Thank you for celebrating with us! We hope to see you back again for next years anniversary!

    Report
24. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 12, 2022

    overall5food5service5ambience5

    My partner and I loved it!! We had such a great server, the food was awesome, and the ambiance was great. We felt like the service was attentive the whole night, but not like they were ever bothering us or anything. A great date night, or celebration, or just awesome food! The servers and staff were also very helpful in explaining the menu and process, as this is not a traditional restaurant. Thanks for a great evening, we’ll be back :)

    The Melting Pot - OKCResponded on May 23, 2022We are so glad to hear that! Thank you for celebrating with us! Come back and see us soon!

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25. OT

    OpenTable Diner

    Phoenix

    13 reviews

    vip
    4.0

    13 reviews

    Dined on May 10, 2022

    overall4food5service3ambience5

    Service was a bit slow for a non busy night, but they apologized and made up for it with the food and ambiance, which were exceptional quality. One of our favorite places!

    The Melting Pot - OKCResponded on May 13, 2022We are so glad to hear that! We are sorry that the service was not as quick as it should have been but we are glad you still enjoyed! Thank you for dining with us!

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26. OT

    OpenTable Diner

    Chicago

    1 review

    4.0

    1 review

    Dined on May 9, 2022

    overall4food5service3ambience5

    Mother’s Day dinner, fun experience but seemed busy so our server was hard to find when we needed her. Other than that great time!

    The Melting Pot - OKCResponded on May 11, 2022So glad to hear that! We are sorry your server was a little busy, they should always be very attentive! But we are happy to hear you all enjoyed your celebration with us!

    Report
27. S

    Saurabh

    New York Area

    4 reviews

    1.0

    4 reviews

    Dined on May 9, 2022

    overall1food1service1ambience3

    Pathetic experience for a restaurant we usually enjoy dining at!

    The Melting Pot - OKCResponded on May 11, 2022We are so sorry to hear you did not have the usual experience you were expecting. If you would like to message us on Facebook we would be more than happy to try and make it up to you. We clearly dropped the ball and we apologize that you did not enjoy your visit. Thank you for your feedback

    Report
28. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on May 9, 2022

    overall3food4service3ambience2

    When we walked in there were already several people waiting to be seated, this a decently nice place and everyone was extremely underdressed I couldn’t understand why they dont enforce a nice dress code. When we got sat we were told it was a set menu but I wasn’t notified of that. They then ran out of pork and lobster. It took us 3 hours in total to get all of meals and the service was slow. The food is great and the only reason I give them such a high rating.

    Report
29. ML

    MadelynnL

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food5service5ambience5

    Incredible food with great gluten free options. Great place for a special occasion.

    The Melting Pot - OKCResponded on May 23, 2022Thank you for the great review, Madelynn!

    Report
30. JC

    JasonC

    1 review

    1.0

    1 review

    Dined on May 8, 2022

    overall1food1service3ambience1

    Used to love to go to melting pot for special occasions, prices were raised for little choices. They seem to care more about the quantity of people instead of providing quality.

    The Melting Pot - OKCResponded on May 11, 2022We are sorry to hear you did not have an outstanding experience with us. Your service should always be amazing and we apologize that it wasn't. If you would like to message us on Facebook to discuss further, we would be more than happy to speak with you. Thank you for your feedback!

    Report
31. P

    Paul

    Hawaii

    4 reviews

    vip
    2.0

    4 reviews

    Dined on May 8, 2022

    overall2food4service1ambience4

    Melting was very delicious however our server was terrible. Did not explain anything and forgot about us numerous times. Did not bring out two of the 4 things we ordered and everyone else around us sat after us and got food before we even ordered. Ruined mother's day. Not taking my wife back.

    The Melting Pot - OKCResponded on May 11, 2022We are so sorry to hear that, Paul. Your service should always be outstanding, especially on Mother's Day. We clearly dropped the ball and we apologize. If you would like to direct message us on Facebook we would be more than happy to try and make it up to you, or you can call the restaurant directly to speak to a manager. We appreciate your feedback and hope to hear from you.

    Report
32. OT

    OpenTable Diner

    Oklahoma City

    2 reviews

    3.0

    2 reviews

    Dined on May 8, 2022

    overall3food4service2ambience3

    It was Mother’s Day, super busy. Waitress attentive at first, I’m not sure what happened. We received our cheese fondue and salad, then service went downhill from there. She brought out the fondue for the entree, no vegetables or meat. Waited about 15-20 minutes. Then I had to ask someone to track her down. Someone came to the table, assumed it was a manager, by this time the fondue had boiled down. Waitress and the other staff member came back with rest of entree. Added the rest of ingredients to the fondue.

    The Melting Pot - OKCResponded on May 11, 2022We are sorry that your entree was not timely or correct. Busy or not, you should always have amazing service. We apologize that that happened and we hope we can do better in the future. Thank you for your feedback and we hope to see you back again!

    Report
33. OT

    OpenTable Diner

    Oklahoma City

    1 review

    vip
    3.0

    1 review

    Dined on May 8, 2022

    overall3food5service3ambience5

    Service was great up until we needed to move on to our dessert course…took close to 40min before anything was brought out. It seems our server completely forgot about us. Could not find her anywhere. Nothing was happening until we stopped a manager. Then everything started moving but you could tell the server was upset. I love this restaurant, it is my all time favorite but this is the first I’ve had this issue. Hopefully it is just a one time thing.

    The Melting Pot - OKCResponded on May 13, 2022We are sorry to hear your service was not as good as it should have been. it is good to hear that our manger handled it, but we do apologize that anything had to be fixed in the first place. We appreciate your feedback and hope we can do better in the future! Thank you for dining with us!

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34. BD

    BirdDog

    Oklahoma City

    3 reviews

    2.0

    3 reviews

    Dined on May 8, 2022

    overall2food2service2ambience2

    Went to Melting Pot for Mother’s Day. Didn’t really care for the preset menu and gratuity automatically added for everyone. Not just large parties. I would not have tipped as much since our service was extremely slow and things asked for were forgotten. Had a small issue with the cream puffs being completely frozen and inedible til they thawed. Mentioned to server but she didn’t want to do anything. We won’t be returning. Price goes up as service goes down! And 3 hours was extremely long to sit there. Lots of wait time between courses.

    Report
35. MB

    MatthewB

    1 review

    3.0

    1 review

    Dined on May 8, 2022

    overall3food2service5ambience3

    Had reservations but nobody informed us there was a pre selected menu. The bread for the appetizer was not fresh and the cheese dip tasted bland . The salad was mediocre at best and the meat was just ok . Also they just automatically add a 20 % gratuity to your check and we were only 2 people . Again that was not mentioned to us . The best thing about this lunch was our waitress by far . She really gave great service. We will probably not be back . This was our second time there and although this was an improvement to the first time it’s definitely not worth the money . We paid 162.00 for 2 meals.

    The Melting Pot - OKCResponded on May 11, 2022We are sorry to hear you did not enjoy your experience with us. We are very glad to hear our staff took good care of you, but we apologize that your meal did not meet your standard. Thank you for your feedback and we hope to see you again in the future.

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36. OT

    OpenTable Diner

    Oklahoma City

    1 review

    3.0

    1 review

    Dined on May 8, 2022

    overall3food5service1ambience3

    Food was good but the service was terribly slow. Since it was Mother’s Day a 20% gratuity was automatically added in & the server acted like they didn’t care how slow they went since they were getting paid regardless. Over 3 hours to eat which is way too long!

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37. OT

    OpenTable Diner

    Oklahoma City

    2 reviews

    4.0

    2 reviews

    Dined on May 8, 2022

    overall4food5service3ambience5

    It was a really good experience- it took long we were there for 3 hours because the service was kind of slow - I will say it was Mother’s Day and very busy so I understand why it may have taken longer - it’s definitely an experience I recommend for a special occasion- it is quite expensive for a weekly occurrence- but it’s a nice environment and great for quality time !

    The Melting Pot - OKCResponded on May 23, 2022We are so glad to hear you enjoyed! And that you for being understanding! We hope to see you again soon!

    Report
38. C

    Charlie

    Oklahoma City

    16 reviews

    4.0

    16 reviews

    Dined on May 8, 2022

    overall4food4service3ambience4

    limited menu as it was Mother's Day menu. the price for the entrees and grautuity was set before making the reservation. the service was ok, our server disappeared a couple of times and the manager came by to give us our chocolate course while another server served our check. I understand this may have been due to the mothers day crowd. We have had better service in the past.

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39. OT

    OpenTable Diner

    Kansas City

    1 review

    1.0

    1 review

    Dined on May 8, 2022

    overall1food3service1ambience2

    We were there for an hour and a half and only got through the cheese fondue (1 of our 4 courses). We skipped the rest of the meal and left. Our server kept saying they were so far behind. She was very nice but it was an awful experience. Just don’t take reservations if you aren’t staffed.

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40. OT

    OpenTable Diner

    Tulsa

    8 reviews

    vip
    5.0

    8 reviews

    Dined on May 7, 2022

    overall5food5service5ambience5

    Scott the Area manager made our experience along with his amazing team and unforgettable experience.

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